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Client Service Analyst Ii Jobs (NOW HIRING)

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

New

Client Service Analyst

Parsippany, NJ · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

New

Client Service Analyst

Wayne, PA · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

New

Client Service Analyst

Parsippany, NJ · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

New

Client Service Analyst

Wayne, PA · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

New

Client Service Analyst

La Jolla, CA · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Client Service Analyst

Minneapolis, MN · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Client Service Analyst 3

Boston, MA · On-site

$39.92 - $49.32/hr

Client Service Analyst 3 Location: Maryland - Remote What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and ...

Client Service Analyst 3

Houston, TX · On-site

$39.92 - $49.32/hr

Client Service Analyst 3 Location: Maryland - Remote What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and ...

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Client Service Analyst Ii information

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How much do client service analyst ii jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for client service analyst ii in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Client Service Analyst Ii vs Client Service Analyst I?

AspectClient Service Analyst IClient Service Analyst II
QualificationsEntry-level, often requires a bachelor's degreeIntermediate experience, may require additional certifications
ResponsibilitiesAssisting clients, basic data analysis, support tasksHandling complex client issues, data reporting, process improvements
Work EnvironmentSupport teams, client-facing roles, office settingMore autonomous, increased client interaction, team collaboration

The main difference between Client Service Analyst I and II lies in experience and responsibility level. Client Service Analyst II typically handles more complex tasks, requires more experience, and may have additional certifications. They often work more independently and contribute to process improvements, whereas Client Service Analyst I roles focus on foundational support and client assistance.

More about Client Service Analyst Ii jobs
What cities are hiring for Client Service Analyst Ii jobs? Cities with the most Client Service Analyst Ii job openings:
What states have the most Client Service Analyst Ii jobs? States with the most job openings for Client Service Analyst Ii jobs include:
Client Service Analyst II-TH

Client Service Analyst II-TH

LifeWorks, Inc.

Hartford, CT • On-site

Full-time

Medical, Life, Retirement

Posted 28 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our team and what we'll accomplish together
TELUS Health (US) Benefits Administration and Operations brings specialized expertise and innovative solutions to benefits administration, data management, and comprehensive client support. Our purpose is to streamline complex benefits processes through sophisticated database management and technical excellence, allowing organizations to deliver seamless benefits experiences while we handle the intricate technical and administrative complexities.
We are a customer-first, collaboration-focused team that thrives on working together to solve complex challenges, putting our clients at the center of everything we do while actively fostering new ideas, new ways of thinking, and new ways of doing things. We embrace efficiency and process improvements through Six Sigma methodologies, always seeking innovation and continuous improvement in how we deliver exceptional service.
If you are seeking a fulfilling opportunity to leverage your skills while supporting our mission of providing exceptional client service in benefits administration and you want to be part of a team that values teamwork, innovation, and welcomes fresh perspectives from every team member, this role is perfect for you.
Here's the impact you'll make and what we'll accomplish together
Our Pension Analyst works in a team and is responsible for administering pension plans for assigned clients and providing analytical and administration support to both clients and the team.
What you'll do
  • Perform standard pension benefit calculations (retirements, terminations, etc.) in accordance with plan rules and legislative requirements
  • Assist in the preparation of year-end annual pension statement
  • Work with pension databases and TELUS Health's internal software/systems
  • Receive and respond to routine plan enquiries and requests from clients
  • Collaborate with and support senior team members
  • Participate in internal training sessions to build knowledge of industry topics and trends
  • Assists with special projects, as required
  • Contribute to special projects as needed
  • Ability to read and understand a plan document

You have...
  • Post-secondary education (preferably in Mathematics, Statistics, Actuarial Science)
  • 0-2 years of Defined Benefit or Defined Contribution pension administration experience, including retirement, termination, and death calculations, and experience with multi-employer pension plans
  • Knowledge of Defined Benefit pension plans and provincial pension and tax legislation
  • Strong analytical and mathematical skills
  • Excellent client service and professional judgment
  • Clear communication skills (both verbal and written) and strong organizational abilities
  • Advance proficiency in MS Office Suite (Word, Outlook); expert-level Excel skills
  • Ability to work collaboratively, take ownership of tasks, and seek support when needed

Nice to have
  • Excel and or Access Skills
  • Bilingualism

A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.