The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
Temp | Technical | Business Analyst II | Level 2 in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
Temp | Technical | Business Analyst II | Level 2(USD) Location: Columbus, OH 43219 Duration: 06 ... Process & follow up client service requests to ensure completion in a timely manner? Set ...
Quick apply
Temp | Technical | Business Analyst II | Level 2 in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
Temp | Technical | Business Analyst II | Level 2(USD) Location: Columbus, OH 43219 Duration: 06 ... Process & follow up client service requests to ensure completion in a timely manner? Set ...
Client Service Associate 2
Columbus, OH · On-site
... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... Strong analytical skills, including the ability to analyze and organize data. * Excellent ...
Client Service Associate 2
Columbus, OH · On-site
... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... Strong analytical skills, including the ability to analyze and organize data. * Excellent ...
Credit Analyst II
Columbus, OH · On-site
The Credit Analyst II will be focused on completing credit memos representing new money requests to ... Complete underwriting tasks within expected service level and turnaround times. * Participate in ...
Credit Analyst II
Columbus, OH · On-site
The Credit Analyst II will be focused on completing credit memos representing new money requests to ... Complete underwriting tasks within expected service level and turnaround times. * Participate in ...
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
Client Relationship Analyst
Columbus, OH · On-site
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
Client Relationship Analyst
Columbus, OH · On-site
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in JP Morgan Workplace solutions you ...
Expedite corrections or adjustments and follow up to ensure full resolution What We're Looking For: * 2-4 years of client service experience * Strong client service and communication skills
Quick apply
Expedite corrections or adjustments and follow up to ensure full resolution What We're Looking For: * 2-4 years of client service experience * Strong client service and communication skills
Leverage AWS services essential for Data Lake, Data Science, AI/ML teams. * Handle and resolve ... Conduct root cause analysis and knowledge transfer sessions with the internal team. * Collaborate ...
Leverage AWS services essential for Data Lake, Data Science, AI/ML teams. * Handle and resolve ... Conduct root cause analysis and knowledge transfer sessions with the internal team. * Collaborate ...
Compliance Analyst II
London, OH · On-site
We're looking for a Compliance Analyst II to join our ever evolving Network Compliance Team and ... Think like a client: We care deeply about our clients' success. We ask, listen and learn - curious ...
Compliance Analyst II
London, OH · On-site
We're looking for a Compliance Analyst II to join our ever evolving Network Compliance Team and ... Think like a client: We care deeply about our clients' success. We ask, listen and learn - curious ...
Client Market Analyst
Columbus, OH · On-site
This position will support the sales and client service teams through oversight and execution of ... Two to three years of insurance industry experience. * Knowledge of various employee benefits ...
Client Market Analyst
Columbus, OH · On-site
This position will support the sales and client service teams through oversight and execution of ... Two to three years of insurance industry experience. * Knowledge of various employee benefits ...
Client Service Coordinator
Westerville, OH · On-site
$17.50 - $22.75/hr
... analyze and solve problems. Translates problems into practical solutions. · Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Coordinator
Westerville, OH · On-site
$17.50 - $22.75/hr
... analyze and solve problems. Translates problems into practical solutions. · Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Coordinator
Reynoldsburg, OH · On-site
$16.50 - $21.50/hr
... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Coordinator
Reynoldsburg, OH · On-site
$16.50 - $21.50/hr
... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Coordinator
Westerville, OH · On-site
$17.25 - $22.75/hr
... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Coordinator
Westerville, OH · On-site
$17.25 - $22.75/hr
... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.
Client Service Advisor
Columbus, OH · On-site
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Client Service Advisor
Columbus, OH · On-site
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Client Service Advisor
Columbus, OH · On-site
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Client Service Advisor
Columbus, OH · On-site
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Job Title: Client Service Advisor Location: OH - Columbus What you'll do: As a Client Service ... Provide research on loan and deposit accounts as needed. Assist with account analysis, service ...
Client Relationship Analyst
Columbus, OH · On-site
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
Client Relationship Analyst
Columbus, OH · On-site
CLIENT SUPPORT Provide service coverage for a FA/PWA/team including: * Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships * Executing money movement ...
Client Service Analyst Ii information
See salary details
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
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Full-time
Re-posted 6 days ago
Nationwide Children's Hospital rating
6.9
Based on 131 frontline employees who took The Breakroom Quiz
552nd of 1,060 rated hospitals
Job description
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
- Serves as an escalation point for tier one support staff
- Gathers relevant information to assist in the timely resolution of incidents, requests, and problems
- Identifies situations requiring urgent attention, to prioritize and escalate to appropriate tier 3 resources
- Takes ownership of customer issues, follows the status of issues on behalf of the customer, and communicates progress in a timely manner
- Assists the IS Service Desk with continuous process improvement
- Acts as liaison between tier 1 and tier 3 analysts and customers for incident and problem resolution
- Manages application lifecycle and vendor relations for assigned applications
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
What Nationwide Children's Hospital employees say
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About Nationwide Children's Hospital
Sourced by ZipRecruiter
Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1892