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Help Desk Representative Jobs Near Me

Up to $16.00/hour depending on experience Do you enjoy helping people and providing outstanding ... WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE? * Welcomes guests and assist them with ...

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with ...

The ideal candidate will be the first point of contact for our clients and visitors, representing ... Greet and welcome clients, visitors, and employees with a positive and helpful attitude. * Answer ...

Front Desk Supervisor

Columbus, OH · On-site

$16 - $20.50/hr

The physical demands described here are representatives of those that must be met by an associate ... ask for help whenever you are not sure how to do something. Safety & Security : The safety and ...

Front Desk Agent

Columbus, OH · On-site

$13.25 - $16.75/hr

... and helpful nature? Do you understand the importance of a great first impression? Do you enjoy ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Front Desk Supervisor

Grove City, OH · On-site

$16 - $20.75/hr

... ask for help whenever you are not sure how to do something. Safety & Security: The safety and ... Rather, they represent the typical elements and criteria considered necessary to perform the job ...

Front Desk / Host

Columbus, OH · On-site

$13.50 - $18/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... The physical demands described here are representative of those that must be met by a Team Member ...

Front Desk / Host

Columbus, OH · On-site

$13 - $17.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... The physical demands described here are representative of those that must be met by a Team Member ...

Front Desk / Host

Columbus, OH

$13.50 - $18/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... The physical demands described here are representative of those that must be met by a Team Member ...

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How much do help desk representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

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A map of the United States highlighting the number of Help Desk Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Help Desk Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Clinical Help Desk Support (Phone / Email)

Ruri Software Technologies LLC

Dublin, OH • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 3 days ago


Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience