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Help Desk Support Analyst Jobs Near Me

HTC Global Services

Help Desk Analyst

Westerville, OH · On-site

$19.75 - $27/hr

Job Title IT - Help Desk Support Analyst Overview We are seeking an experienced IT - Help Desk Support Analyst to design, implement, maintain, and support enterprise IT infrastructure, including ...

fi

Help Desk Support Specialist

Columbus, OH

This position is responsible for providing initial Help Desk support for the business applications ... Position requires a high degree of analytical and organizational skill. About Us: Based in Columbus ...

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

... Analyst 3/HDA3 to join our customer in Columbus, OH. This is an ONSITE position and requires an ... Provides help desk support within the DSA (e.g., serves as initial contact for internal & external ...

DwyerOmega

Help Desk Analyst

Westerville, OH · On-site

$22 - $29/hr

We are in search of a Help Desk Analyst to ensure that end-user computer hardware, software, and ... Provide friendly and positive end-user support. B. Own the technical support process for all ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and ...

Atash Enterprises, LLC

Help Desk Analyst 2

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst 2 Worksite Address: London Ohio Position Description: Job will be in person ... Video Support Specialist Education: Preferred Education: 4-year college degree Years of Relevant ...

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension ... desktop support • Basic understanding of the operations of the Active Directory. • Basic ...

Equitas Health

Help Desk Technician

Columbus, OH · On-site

$49K - $58K/yr

This support may consist of both hardware, software and network trouble shooting and problem resolution. The Help Desk Technician is to research and follow-up on problems that may require additional ...

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How much do help desk support analyst jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for help desk support analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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Help Desk Support Analyst jobs near you
A map of the United States highlighting the number of Help Desk Support Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Help Desk Support Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Analyst

HTC Global Services

Westerville, OH • On-site

$19.75 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Title
IT - Help Desk Support Analyst
Overview
We are seeking an experienced IT - Help Desk Support Analyst to design, implement, maintain, and support enterprise IT infrastructure, including servers, networks, virtualization, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience with Windows and Linux operating systems, VMware, Active Directory, and cloud technologies, along with the ability to support day-to-day IT operations in a collaborative environment.
Key Responsibilities
  • Design, implement, and maintain computer systems and network infrastructure.
  • Install, configure, and maintain servers, operating systems, hardware, and software.
  • Manage user accounts, permissions, and access controls using Active Directory.
  • Monitor system performance and optimize system reliability and security.
  • Troubleshoot server, network, and infrastructure issues while providing technical support.
  • Support server, networking, and cloud infrastructure environments.
  • Perform software and firmware upgrades and apply system patches.
  • Conduct regular system backups and support disaster recovery planning.
  • Develop and implement IT policies and procedures.
  • Collaborate with cross-functional and IT teams to ensure seamless system integration.
  • Evaluate and recommend new technologies and infrastructure solutions.
  • Stay current with industry trends and emerging technologies.
  • Provide technical guidance and training to end users.

Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • 4+ years of experience as an IT Engineer or in a similar role.
  • Strong knowledge of computer systems, servers, networks, and operating systems.
  • Experience with Windows and Linux operating systems.
  • Experience with Active Directory administration.
  • Experience with VMware virtualization technologies.
  • Experience with cloud computing technologies.
  • Experience with network protocols.
  • Azure cloud experience is preferred.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Strong attention to detail and effective time management skills.
  • Ability to adapt to changing technologies and environments.
  • Relevant certifications such as CCNA or MCSE are preferred.
  • Occasional travel may be required.

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
PAY TRANSPARENCY TAGLINE:
For information on the compensation range and an overview of benefits offered by HTC Global Services, please email compensationrange@htcinc.com. Salary, other compensation, and benefits information shared by HTC are accurate as of the date provided. The disclosed range may vary based on factors such as geographic location, education, relevant experience, certifications, skills, role fit, organizational needs & other factors as applicable. HTC Global Services reserves the right to modify ranges in accordance with governmental, state, and local requirements.
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