IT End User Support
Atlanta, GA · On-site
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and ... NCR Voyix is committed to being a globally inclusive company where all people are treated fairly ...
32 Ncr Help Desk Representative Jobs Hiring Near You
IT End User Support
Atlanta, GA · On-site
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and ... NCR Voyix is committed to being a globally inclusive company where all people are treated fairly ...
IT End User Support
Atlanta, GA · On-site
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and ... NCR Voyix is committed to being a globally inclusive company where all people are treated fairly ...
IT End User Support
Atlanta, GA · On-site
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and ... NCR Voyix is committed to being a globally inclusive company where all people are treated fairly ...
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Technical Product Owner, NCR Voyix Commerce Platform
Atlanta, GA · On-site
$120 - $150/hr
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Technical Product Owner, NCR Voyix Commerce Platform
Atlanta, GA · On-site
$120 - $150/hr
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Representing Solution Management to engineering teams, translating the product roadmap into user ... Remaining continuously involved in the product lifecycle to help broker agreements between solution ...
Field Service Technician - Albuquerque NM
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Albuquerque NM
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Green Bay, WI
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Green Bay, WI
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Mobile, AL
Mobile, AL · On-site
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Mobile, AL
Mobile, AL · On-site
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Represent NCR Voyix at industry events and trade shows. What You Bring * 5-8+ years of B2B sales ... Impact Real Businesses : Help local restaurants thrive with cutting-edge tools * Earn Big
Represent NCR Voyix at industry events and trade shows. What You Bring * 5-8+ years of B2B sales ... Impact Real Businesses : Help local restaurants thrive with cutting-edge tools * Earn Big
Field Service Technician - Boise, ID
Idaho Falls, ID · On-site
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Boise, ID
Idaho Falls, ID · On-site
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Spokane, WA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Spokane, WA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Cheyenne WY
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Cheyenne WY
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Salt Lake City, UT
$19 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Salt Lake City, UT
$19 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Altus / Ardmore, OK
$17 - $19/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Altus / Ardmore, OK
$17 - $19/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Phoenix AZ
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Phoenix AZ
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Bismark ND
$19 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Bismark ND
$19 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Shreveport, LA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Shreveport, LA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Tulsa, OK
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Tulsa, OK
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - West CO
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - West CO
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Des Moines, IA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
Field Service Technician - Des Moines, IA
$18 - $20/hr
Can you help us to provide best in class service? Do you want to work with some of the largest ... This role helps keep global commerce running and proudly represents the NCR Voyix brand. Utilize ...
NCR Jobs Information
Do workers at NCR Corporation get paid breaks?
Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
63% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
Does NCR Corporation pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2025.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2025.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
- 11% of people with changing schedules find out their shifts one week or less ahead of time.
- 33% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 56% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
Do workers at NCR Corporation worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
Do NCR Corporation workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2025.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2025.
How easy is it for NCR Corporation workers to change shifts?
Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.
How easy is it to get time off at NCR Corporation?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
Do NCR Corporation managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
Do jobs at NCR Corporation spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
How easy is it to take sick days at NCR Corporation?
Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people at NCR Corporation feel treated with respect by their managers?
Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people at NCR Corporation get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
Is it stressful to work at NCR Corporation?
Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
60% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people at NCR Corporation enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2025.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and June 2025.
Do people at NCR Corporation recommend working with their team?
Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people get enough training when they start at NCR Corporation?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people get support to advance at NCR Corporation?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2025.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2025.
Do people think NCR Corporation’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
Do workers feel well informed about how NCR Corporation is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.
What other companies are hiring for Help Desk Representative jobs?
What are the most popular jobs at Ncr?
What are the most popular categories at Ncr?
NCR Corporation rating
6.6
Based on 10 frontline employees who took The Breakroom Quiz
211th of 246 rated software companies
Job description
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.Title:IT End User Support
Location:Atlanta HQ North Tower Office
About NCRVoyixCorporation
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. Fornearly 140years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the storesandrestaurants experiences with cloud-based, platform-led SaaS and services capabilities.
Position Purpose:
Provide comprehensive IT infrastructure and enduser support across NCR Voyix locations, partnering with local, regional, and global business and IT teams to ensure reliable systems, secure operations, and highquality technical service.
Key Responsibilities:
EndUser & PC Support: Deliver handson support for laptops, desktops, and highperformance engineering workstations, including system staging, restoration, and recovery.
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and collaborate with global teams to ensure timely resolution.
Information Security Support: Assist Global Information Security (GIS) with antivirus protection, data backup and recovery processes, compliance audits, and security initiatives.
Executive & Hybrid Workforce Support: Provide whiteglove technical support for employees and senior leadership in both office and remote work environments.
IT Asset Management: Maintain accurate hardware inventories, manage stock levels, and perform regular audits.
Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty services.
Hardware Troubleshooting: Diagnose and repair hardware issues, performing component replacements as needed.
Software Configuration & Support: Configure, troubleshoot, and resolve software issues across multiple platforms.
Technical Environment Expertise: Support Windows, Microsoft Office, and macOS/iOS environments.
Disaster Recovery & Business Continuity: Assist with disaster recovery planning, testing, and execution.
Project & Upgrade Support: Contribute to IT projects, system upgrades, new technology implementations, and hardware refresh initiatives.
IT Planning & Execution: Participate in planning and execution of IT initiatives aligned with business needs.
Timesheet Management: Accurately record and maintain weekly timesheets using designated systems.
Requirements:
Communication Skills: Ability to effectively collaborate with global, regional, and sitebased crossfunctional teams, as well as external vendors and solution partners.
Organizational Skills: Strong organizational and multitasking abilities with a collaborative, teamfocused mindset.
Flexibility: Willingness to support afterhours IT needs and work across multiple NCR Voyix sites.
Experience: Minimum of 2 years of handson technical support experience.
Education & Certifications:
Required: Associate or Bachelor's degree in Computer Science or a related field.
Preferred: CompTIA A+, Network+, or Microsoft certifications (Office, Administration, or Professional).
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.comemail domain."
About NCR
Sourced by ZipRecruiter
NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Duluth, GA, US
Year founded
1884