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Helpdesk Analyst Jobs Near Me

Kollasoft Inc.

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate ...

Morph Enterprise LLC

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst (HDA1) 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running ...

Atash Enterprises, LLC

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Brian Gross HDA1 to help IT Automate and implement new technology to assist with keeping the ... skills, proven analytical, planning, problem solving, and decision-making skills. 10. Must be ...

VIVA USA INC

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ... skills, proven analytical, planning, problem solving, and decision-making skills. 10. Must be ...

DwyerOmega

Help Desk Analyst III

Westerville, OH · On-site

$26 - $33/hr

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process ...

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension Contract Position Summary • FCDC is seeking a Help Desk Contractor to join our team. • The ...

US IT Solutions Inc

HelpDesk Engineer

Columbus, OH · On-site

The (O365/ID management- IT Service Desk Analyst) will provide first and second line technical support to internal staff. The successful candidate will require an aptitude for working with ...

US Tech Solutions

Helpdesk Support

Columbus, OH · On-site

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance ...

IDEALFORCE LLC

Help Desk Analyst 2/HDA2 (39574)

Columbus, OH · On-site

$19.75 - $27/hr

... analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor ...

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How much do helpdesk analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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Helpdesk Analyst jobs near you
A map of the United States highlighting the number of Helpdesk Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Helpdesk Analyst job openings in each state, with California having the most at 2 and Alaska the least at 0.

HelpDesk Analyst

Kollasoft Inc.

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted 4 days ago

Job description

Job Title: Help Desk Analyst

Location: Columbus, OH (Onsite)

Duration: Long Term Position

Description:

100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:

  1. Understanding of Desktop Support and Software Licensing Services.
  2. Ability to image machines and install complicated software.
  3. Uses creativity and innovation to automate and streamline processes and procedures.
  4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  5. Ability to troubleshoot in a high-level systematic way. Ability to identify issues, research cause, and remediate.
  6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  7. Troubleshoots basic network, software, printing and/or installation problems
  8. Supports staff hardware moves for facility reorganization.
  9. Experience with ServiceNow and Knowledge Base preferable.
  10. Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

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