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Helpdesk Analyst Jobs in Laredo, TX (NOW HIRING)

HK Global Trading Ltd

Budget Analyst

Laredo, TX · On-site

This role will work closely with operations, purchasing, and construction teams to analyze project costs, prepare budgets, identify cost-saving opportunities, and help ensure projects remain ...

DataAnnotation

Treasury Analyst - AI Trainer

Laredo, TX · Remote

$50 - $100/hr

Share clear, structured feedback to help make each new version of the AI smarter and more reliable ... Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises ...

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Helpdesk Analyst information

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$12

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$31

How much do helpdesk analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for helpdesk analyst in Laredo, TX is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.65 per hour, depending on experience, location, and employer.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Laredo, TX?

For Helpdesk Analyst jobs in Laredo, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk Analyst jobs in Laredo, TX look for?

The top searched job categories for Helpdesk Analyst jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Helpdesk Analyst jobs?

Cities near Laredo, TX with the most Helpdesk Analyst job openings:

Helpdesk Analyst jobs near you
Infographic showing various Helpdesk Analyst job openings in Laredo, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 95% In-person, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,983 per year, or $21.1 per hour.

Budget Analyst

Laredo, TX • On-site

HK Global Trading Ltd
Retail • 51 - 200 employees
Learn more about HK Global Trading Ltdexternal

Full-time

Re-posted 17 days ago

Job description

Budget Analyst
Location: Laredo, TX
Company: Ariva Homes
Ariva Homes is seeking a detail-oriented Budget Analyst to support the financial planning and budgeting of residential construction projects. This role will work closely with operations, purchasing, and construction teams to analyze project costs, prepare budgets, identify cost-saving opportunities, and help ensure projects remain financially on track.
This is an excellent opportunity for candidates with experience in construction, estimating, budgeting, cost analysis, purchasing, accounting, or project management who enjoy working with numbers and solving problems.
Responsibilities
  • Develop and maintain project budgets for residential construction projects.
  • Analyze material, labor, and subcontractor costs.
  • Review plans, specifications, and project requirements to support budget development.
  • Prepare cost estimates and budget projections for new projects.
  • Monitor project costs and identify budget variances.
  • Work closely with purchasing, construction, and operations teams to ensure accurate cost forecasting.
  • Assist in evaluating vendor and subcontractor pricing.
  • Generate reports and recommendations to improve cost efficiency and profitability.
  • Support management with financial analysis and project cost tracking.

Qualifications
  • Bachelor's degree in Finance, Accounting, Business Administration, Construction Management, Engineering, Architecture, or a related field preferred.
  • Experience in budgeting, estimating, purchasing, accounting, construction, or cost analysis.
  • Strong analytical and problem-solving skills.
  • Advanced Excel skills.
  • Ability to interpret plans, specifications, and project documentation is a plus.
  • Experience in residential construction is preferred but not required.

What We're Looking For
  • Strong attention to detail.
  • Excellent organizational skills.
  • Ability to work with large amounts of data and financial information.
  • Comfortable collaborating across multiple departments.
  • Self-motivated and results-oriented.

Why Join Ariva Homes?
At Ariva Homes, you'll have the opportunity to play a key role in the financial success of our projects while working with a growing and dynamic team dedicated to building quality homes and communities.
Apply today and help us build smarter, more efficient projects.

Apply