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Helpdesk Analyst Jobs in Dallas, TX (NOW HIRING)

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...

New

Community Options, Inc.

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...

Methodisthealthsystem

HELP DESK ANALYST

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to ...

LP Analyst

Business Development Analyst

Dallas, TX · On-site

Company Overview LP Analyst is a leading independent private asset cloud-based analytics and ... Organize and conduct marketing and sales campaigns helping to build and maintain new and existing ...

LP Analyst

Data Analyst - Data Operations

Dallas, TX · On-site

... helping to assess output quality and flag exceptions that require review or correction • Write and optimize SQL queries to support data transformation, validation, and quality assurance across our ...

LP Analyst

Business Development Analyst

Dallas, TX · On-site

Company Overview LP Analyst is a leading independent private asset cloud-based analytics and ... Organize and conduct marketing and sales campaigns helping to build and maintain new and existing ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Dallas, TX . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 ...

Balfour Beatty

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

Summary Balfour Beatty is seeking a Help Desk Analyst to join our information technology team in Dallas, TX. This is a hybrid position that allows the employee to work three days a week at the office ...

DR Horton

Corporate Compliance Analyst

Arlington, TX · On-site

The right candidate will provide advisory support to help analyze the Company's compliance with federal, state, and local regulations relating to artificial intelligence (AI), privacy and other ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

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Helpdesk Analyst information

See Dallas, TX salary details

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How much do helpdesk analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for helpdesk analyst in Dallas, TX is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.73 per hour, depending on experience, location, and employer.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Dallas, TX?

For Helpdesk Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk Analyst jobs in Dallas, TX look for?

The top searched job categories for Helpdesk Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Helpdesk Analyst jobs?

Cities near Dallas, TX with the most Helpdesk Analyst job openings:

Helpdesk Analyst jobs near you
Infographic showing various Helpdesk Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $49,777 per year, or $23.9 per hour.

Private Equity Data Operations Analyst

Dallas, TX • On-site

LP Analyst
Finance and Insurance • 11 - 50 employees
Learn more about LP Analystexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

Company Overview
LP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry's most prominent institutional investors (LPs) and fund managers (GPs) to get better, more actionable decision-making intelligence into the hands of today's demanding investors.
Our firm truly sits at the intersection of private asset analytics and consulting which means we take both a highly quantitative and qualitative approach to tackling big challenges and developing cutting-edge solutions for our clients. For our analyst team, this means not only getting into the details when working with large amounts of private asset data across a wide range of strategies but also an opportunity to synthesize this information, through the firm's proprietary reporting and analytics platform, for key decision makers at our clients' investment programs, including private asset class leads and chief investment officers.
If you are a high achiever with a passion for learning about the private asset analytics and consulting landscape while also being part of a strong, motivated and innovative team of forward-thinking professionals, LP Analyst might be the right place for you.
LP Analyst encourages and promotes diversity within its team. Women, minorities, people with disabilities, veterans and members of all underrepresented groups are strongly encouraged to apply.
Job Summary
LP Analyst is expanding its team of Private Equity Data Operations Analysts to support a growing client base. Analysts in this role play a key part in helping LP Analyst's clients gain transparency into their private markets portfolios by capturing, structuring, and validating investment data across a variety of strategies and sources.
Responsibilities and Duties
  • Interpret and validate data extracted from private equity investment financial statements, including capital account details, cash flows, and fund terms, using internal tools and AI-assisted workflows
  • Prepare and structure investment data for ingestion into internal systems with a focus on accuracy and consistency
  • Develop expertise in the nuances of private equity reporting, which vary across strategies, regions, and managers, through hands-on work and ongoing training
  • Collaborate with other teams to complete client deliverables and research tasks
  • Communicate with investment managers to request documents or clarify data points
  • Build familiarity with private market investment strategies through ongoing exposure to investment reporting and manager communication
  • Contribute to improving internal processes and data standards by identifying recurring issues and proposing solutions
  • Take on more advanced data validation and exception handling responsibilities as experience and subject matter knowledge grow
  • With experience, support client-specific reporting and data requests in coordination with the Client Services team

Qualifications and Skills
  • Bachelor's degree in business, finance, accounting, economics, math or a related field
  • Strong academic performance with demonstrated analytical thinking
  • 0 - 2 years of prior internship or work experience in finance, investment operations, data analysis or similar roles
  • Strong attention to detail and a commitment to data accuracy
  • Ability to interpret financial statements and structured investment data
  • Comfortable working with technology and tools such as Excel; familiarity with Power BI or SQL is a plus
  • Ability to learn quickly, take ownership of tasks, and meet deadlines while working in a collaborative team environment
  • Strong written and verbal communication skills, with the ability to interact effectively with internal teams and external investment managers
  • Positive attitude, team-oriented mindset, and an interest in private assets, financial data, and analytics
Why LP Analyst?
  • Comprehensive onboarding and training programs, including a structured Private Asset Training Program and regular business/industry teach-ins
  • Early opportunities for advancement for top-performing analysts
  • Opportunity to build valuable professional skills early in your career, including communication, organization, and leadership, by working on a dynamic and growing team with cross-functional exposure
  • Exposure to a wide range of strategies (private equity, venture capital, real estate, infrastructure, credit), with the opportunity to specialize in areas of interest
  • High-impact role providing transparency to the world's leading institutional investors
  • Collaborative, high-performing team culture with smart, supportive colleagues
  • Company-sponsored 401(k) plan, healthcare, and dental insurance
  • Competitive compensation and fully paid parental leave
  • Generous paid time off that increases with tenure, plus an annual volunteer day
  • Casual dress code, frequent team events, and a downtown Dallas office with paid parking, free snacks, and other perks

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