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It Operations Analyst Jobs in Dallas, TX (NOW HIRING)

CosmoProf

IT OPERATIONS ANALYST

Plano, TX · On-site

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

Sally Beauty Holdings

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

Sally Beauty

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

Sally Beauty

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

Sally Beauty Holdings

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

Sally Beauty Holdings

IT OPERATIONS ANALYST

Plano, TX · On-site

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

CosmoProf

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

CosmoProf

IT OPERATIONS ANALYST

Plano, TX · Hybrid

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located in Plano Texas. "The Company does not provide visa sponsorship for this position. Applicants must ...

New

Prime Data Centers

IT Operations Manager

Dallas, TX · On-site

About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio.

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Dallas, TX

It Operations Analyst information

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$14

$34

$60

How much do it operations analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it operations analyst in Dallas, TX is $34.79, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $41.39 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What are popular job titles related to It Operations Analyst jobs in Dallas, TX?

For It Operations Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching It Operations Analyst jobs in Dallas, TX look for?

The top searched job categories for It Operations Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for It Operations Analyst jobs?

Cities near Dallas, TX with the most It Operations Analyst job openings:

It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $72,399 per year, or $34.8 per hour.

IT OPERATIONS ANALYST

Plano, TX • On-site

CosmoProf
Wholesale • 5 - 10K employees

5.3

Company rating: 5.3 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

27th of 42 rated hair and beauty

People enjoy working here

Recommended by parents

Respectful managers

Learn more about CosmoProfexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description


IT Operations Analyst
This is a Hybrid position working from our Legacy West Support Center located in Plano Texas.
"The Company does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the U.S."
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The IT Operations Analyst supports stability, compliance, and continuous improvement of the organization's IT control environment, with a primary focus on SOX compliance, governance, and operational process support. This role assists in coordinating IT compliance activities, supporting incidents, problem, and change management processes, and helping ensure IT operations align with internal controls, security policies, and regulatory requirements.
The position works closely with internal IT teams, audit, security, Managed Service Providers (MSPs), vendors, and business stakeholders to support control effectiveness, maintain required documentation, and assist with governance activities. The IT Operations Analyst helps identify compliance gaps, supports audit readiness, and contributes to operational discipline and process improvement across IT services.
Responsibilities
1. IT Operations
  • Support day-to-day IT operations, helping ensure the availability, performance, capacity, and reliability of systems, applications, and infrastructure.
  • Coordinate operational activities across internal IT teams, managed service providers (MSPs), and vendors to support service delivery and adherence to SLAs.
  • Monitor operational performance, identify issues and trends, assist with root cause analysis, and support corrective and preventive actions.
  • Participate in major incident management activities, providing operational support and ensuring timely communication and escalation.
  • Support the execution and continuous improvement of IT change management processes and procedures.
  • Assess and document change-related risks and impacts, collaborating with stakeholders to support informed decision-making.

2. Change Management
  • Support the IT change management process by helping ensure changes are documented, reviewed, and executed in alignment with established procedures.
  • Participate in change review meetings and provide coordination support for approvals and follow-up activities.
  • Monitor MSP and vendor performance data to help identify service trends, issues, and opportunities for operational improvement.
  • Provide data-driven insights and recommendations to support team leads and stakeholders in improving service performance.

3. Data Analysis
4. Security, Compliance, and Governance
  • Ensure IT operations, system changes, and control implementations consistently comply with company policies, security standards, and regulatory obligations.
  • Serve as a liaison between IT, vendors, and business departments to coordinate the implementation of new IT controls, strengthen operational discipline, and promote risk awareness across teams and service partners.

Knowledge, skills & abilities requirements
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field; equivalent practical experience may be considered.
  • 3-5+ years of progressive experience in IT operations, SOX controls, or related disciplines, including demonstrated ownership of enterprise-scale operational processes.
  • Understanding of security, compliance, audit, and regulatory requirements, with experience following established controls and governance processes.
  • Strong written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical teams.
  • Solid interpersonal skills, including collaboration, coordination, and problem-solving across teams and stakeholders.
  • Ability to contribute to team success by supporting operational standards, accountability, and process improvement initiatives.
  • Capable of managing multiple priorities in a fast-paced environment while maintaining process adherence and service stability.

Competencies & attributes
  • Passionate Learner - inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects
  • Flexible & Agile Adapter - responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn't dwell on the past
  • Effective Communicator - articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info
  • Results Driver - effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination

Working conditions & physical requirements
This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
#Hybrid
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About Cosmoprof

Sourced by ZipRecruiter

Cosmoprof is a respected name in the beauty industry, headquartered in Denton, TX, United States. This multinational company, accessible via cosmoprofbeauty.com, is a leader in the wholesale distribution of professional beauty products and equipment. It operates by a business-to-business model, catering extensively to salon professionals and beauticians. Its portfolio includes a wide range of products such as hair care, skin care, nail care, tools and accessories, salon furniture, and equipment from leading beauty brands. The company was founded with the intention to nurture the growth of the professional beauty sector.

Industry

Wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Denton, TX, US

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