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It Operations Analyst Jobs in Dallas, TX (NOW HIRING)

Calance US

Technology Operations Analyst

Plano, TX · On-site

$49.60/hr

We are hiring Technology Operations Analyst for a Contract position in Plano, TX CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and ...

Prime Data Centers

IT Operations Manager

Dallas, TX · On-site

About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio.

Prime Data Centers

IT Operations Manager

Dallas, TX · On-site

$110 - $130/hr

About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio.

Prime-Data-Centers

IT Operations Manager

Dallas, TX · On-site

$110 - $130/hr

About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio.

McKesson

Senior Director IT Operations

Irving, TX · Hybrid

$218K - $254K/yr

Senior Director IT Operations LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES ... Oversee SLAs, KPIs, and service reviews; identify improvement areas through data analysis. Lead ...

McKesson

Senior Director IT Operations

Irving, TX · Hybrid

$218K - $254K/yr

Senior Director IT Operations LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES ... Oversee SLAs, KPIs, and service reviews; identify improvement areas through data analysis. Lead ...

Auger

IT Operations Engineer

Dallas, TX · On-site

$68K - $93K/yr

They are seeking an IT Operations Engineer to ensure the reliability of their infrastructure and support the team with technology and automation workflows. Responsibilities : • Be the IT presence ...

Next Step Systems

IT Analyst

Dallas, TX · On-site

The IT Analyst will play an integral role in driving operational efficiency and delivering exceptional customer service. This position is 100% Onsite and NOT open for Remote. IT Analyst ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Dallas, TX

It Operations Analyst information

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How much do it operations analyst jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for it operations analyst in Dallas, TX is $34.79, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $41.39 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What are popular job titles related to It Operations Analyst jobs in Dallas, TX?

For It Operations Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching It Operations Analyst jobs in Dallas, TX look for?

The top searched job categories for It Operations Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for It Operations Analyst jobs?

Cities near Dallas, TX with the most It Operations Analyst job openings:

It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $72,368 per year, or $34.8 per hour.

IT Operations Analyst - Sponsorship not Available

Dallas, TX • On-site

ViaOne Services
51 - 200 employees
Learn more about ViaOne Servicesexternal

Full-time

Posted 8 days ago

Job description

Are you a tech-savvy problem solver looking to take the next step in your IT career? ViaOne Services is looking for an IT Operations Analyst to provide Level 2 support, manage user accounts, and maintain hardware across our environments.

This role serves as a vital bridge between our end users, Development, and Architecture teams. If you are eager to sharpen your skills and eventually transition into a Systems or Infrastructure Administration role, this is the perfect opportunity for you!

If this role sounds like a fit for you, complete our Culture Index Survey as the 1st step of our interview process, then hit apply on this ad!

Responsibilities:

  • Level 2 Technical Support: Diagnose and resolve hardware/software issues via ticketing systems and in-person support.

  • System & Account Administration: Manage user account lifecycle (creation, updates, offboarding) across internal and third-party systems.

  • Hands-On Diagnostics: Serve as "remote hands" for Desktop Support and Architecture teams through on-site hardware provisioning and diagnostics.

  • Escalation Management: Resolve complex technical issues or route them effectively to Level 3 support and management.

  • Documentation & Asset Management: Maintain accurate IT asset inventories, write troubleshooting guides, and help enforce PCI/PII compliance controls.

  • Process Improvement: Work closely with vendors and internal teams to streamline IT operations.

Qualifications:

  • Experience: 3+ years in a user-facing tech support role (desktop, systems, or network support).

  • Technical Knowledge: Familiarity with Windows/macOS desktop environments and Microsoft/Apple ecosystems.

  • System Familiarity: Prior exposure to ITSM/ticketing platforms.

  • Core Skills: Strong independent troubleshooting habits, ability to prioritize tasks, and excellent communication skills for non-technical and technical audiences alike.

  • Growth Mindset: High curiosity and a genuine desire to learn new software, systems, and technologies.

Preferred Skills:

  • Hands-on experience administering Google Workspace, AWS, or MySQL/MariaDB databases.

  • Scripting or programming experience with tools like Bash, PowerShell, SQL, Python, Java, or PHP.

Physical Requirements & Work Environment

  • Standard office environment with moderate noise levels.

  • Desk-based position requiring extended periods of computer use.

  • Ability to lift up to 15 lbs. occasionally and move around the premises as needed for hands-on IT support.

Ready to grow your career with ViaOne Services? Apply today!

If this role sounds like a fit for you, complete our Culture Index Survey as the 1st step of our interview process, then hit apply on this ad!


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