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System Support Analyst Jobs in Dallas, TX (NOW HIRING)

PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job ... Travel across Canada and USA up to one week per month Service Support Analyst - Tier 1 Reports To:

The Analyst will be a key production resource supporting BY WMS system. This position is responsible for providing the highest quality application production support to business partners. The primary ...

PBS Systems Job Location: Arlington, TX Job Type: Full-time, Permanent No. of Openings: 01 Job ... Travel across Canada and USA up to one week per month Service Support Analyst - Tier 1 Reports To:

Troubleshoot application, system, and user-related incidents and escalate complex issues when necessary. * Perform root cause analysis and support continuous service improvements. * Coordinate with ...

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System Support Analyst information

See Dallas, TX salary details

$15

$31

$51

How much do system support analyst jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for system support analyst in Dallas, TX is $31.96, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $39.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
What are popular job titles related to System Support Analyst jobs in Dallas, TX? For System Support Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Dallas, TX look for? The top searched job categories for System Support Analyst jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for System Support Analyst jobs? Cities near Dallas, TX with the most System Support Analyst job openings:
Infographic showing various System Support Analyst job openings in Dallas, TX as of July 2026, with employment types broken down into 3% Locum Tenens, 85% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $66,480 per year, or $32 per hour.

Sr Treasury System Support Analyst - Global Finance

GM Financial

Arlington, TX • On-site

$75K - $102K/yr

Full-time

Retirement

Re-posted 7 days ago


GM Financial rating

7.9

Company rating: 7.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

76th of 171 rated vehicle equipment hire


Job description


Why GMF Technology?
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
Responsibilities
About The Role:
The Sr Treasury System Support Analyst - Global Finance is responsible for providing analytical support for the business areas assigned to them. This includes, but is not limited to, analysis, design, project estimation, as well as product support and systems administration. The Sr Treasury System Support Analyst often functions as the IT Partner or Vendor liaison on major, large-scale projects and provides guidance and mentoring to entry-level team members. This position involves direct coordination with other team members, departments, business partners and outside vendor. Position will support all functions of the Global Treasury system, including North America and International teams.
  • Plan, organize and direct the implementation and/or development of Treasury projects related to cash flow, borrowings, debt and capital management
  • Work with the business to support all functions of securitization and bank reconciliation tools and systems
  • Coordinate testing including developing test scripts, reviewing documentation and test results and communicating any issues to management, developers and business analysts
  • Interface with customers to provide issue resolution for products and processes
  • Administer the configuration and set-up of business applications software
  • Communicate with management and business partners on business systems and project status
  • Review, analyze, and gather customer requirements and recommend innovative system solutions to appropriate management
  • Work closely with internal business units to facilitate project completion
  • Provide technical advice and counseling to both project managers and technical staff on in-house business systems, proposed business systems and systems utilities
  • Provide business rules interpretation for functional and technical specifications, system designs and documentation for business solutions
  • Interface with software vendors and suppliers in support of business applications software. Provide direction and mentoring to entry-level analysts

Qualifications
What Makes You A Dream Candidate?
Knowledge and Skills
  • Advanced knowledge of business processes for Treasury groups for financial instruments, cash management, and asset backed securities.
  • Awareness of cybersecurity methodologies, policies, standards and best practices
  • Awareness of best practices in information technology governance and regulatory landscape for financial institutions
  • In-depth knowledge of security frameworks (e.g., ISO 27000, NIST, FFIEC, etc.)
  • Intermediate Crystal Reports skills preferred, not required
  • Ability to read and understand complex technical manuals and documentation pertaining to the operations of computer and software applications and equipment
  • Ability to interpret complex technical publications and diagrams, and project specifications
  • Advance experience with data visualization concepts and tools
  • Working knowledge of SQL (preferably PL/SQL or MSSQL)

Experience and Education
  • High School Diploma
  • Associate Degree
  • Bachelor's Degree in related field or equivalent work or military experience Required
  • 3-5 years of work experience within Treasury or Financial Services Pref

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DW1 #LI-Hybrid #GMFjobs

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