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System Support Analyst Jobs in Dallas, TX (NOW HIRING)

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly. In this role, you will manage and resolve support tickets ...

Doyon Limited

Technical Support Analyst

Plano, TX · On-site

Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · On-site

Software Support Analyst DFW Area | IT Department | Hybrid (Up to 3 Remote Days/Week) Are you the ... Investigate and resolve user and system issues through our help desk platform * Monitor alerts ...

ASPIRE HR LLC

HCM Support Analyst

Dallas, TX · On-site

... HXM systems that includes our own proprietary software as well as long-term managed service ... In this role, you will be providing support services for clients, product engineers, delivery ...

AspireHR

HCM Support Analyst

Dallas, TX · On-site

... HXM systems that includes our own proprietary software as well as long-term managed service ... In this role, you will be providing support services for clients, product engineers, delivery ...

ASPIRE HR LLC

HCM Support Analyst

Dallas, TX · On-site

... HXM systems that includes our own proprietary software as well as long-term managed service ... In this role, you will be providing support services for clients, product engineers, delivery ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · Hybrid

Software Support Analyst DFW Area | IT Department | Hybrid (Up to 3 Remote Days/Week) Are you the ... Investigate and resolve user and system issues through our help desk platform * Monitor alerts ...

IRMI

Software Support Analyst - Hybrid

Dallas, TX · On-site

Software Support Analyst DFW Area | IT Department | Hybrid (Up to 3 Remote Days/Week) Are you the ... What You'll Do Investigate and resolve user and system issues through our help desk platform ...

Ariat

Customer Support Analyst

Haslet, TX · On-site

$28.85 - $31.25/hr

About the Role The Customer Support Analyst will provide excellent customer service to Ariat ... Knowledge of SAP or similar order entry systems * Understanding and appreciation of order to cash ...

Dlapiper

Litigation Support Analyst

Dallas, TX · Hybrid

$46.15 - $73.38/hr

Summary The Litigation Support Analyst, working in collaboration with and in support of the firm ... Bachelors' Degree in Information Systems, Computer Science or related field. Minimum Years of ...

Pyramid Consulting, Inc

Desktop Support Analyst

Irving, TX · On-site

$21.50 - $29/hr

Job Summary : Pyramid Consulting, Inc. is seeking a talented Desktop Support Analyst for a ... system, networking) • 3-5 years of experience with Google Sheets • Efficient time management ...

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Showing results 21-40

All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Dallas, TX

System Support Analyst information

See Dallas, TX salary details

$15

$32

$51

How much do system support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for system support analyst in Dallas, TX is $32.08, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
What are popular job titles related to System Support Analyst jobs in Dallas, TX? For System Support Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Dallas, TX look for? The top searched job categories for System Support Analyst jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for System Support Analyst jobs? Cities near Dallas, TX with the most System Support Analyst job openings:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Dallas, TX as of July 2026, with employment types broken down into 3% Locum Tenens, 85% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $66,480 per year, or $32 per hour.

Integration Support Analyst

Supply Chain Solutions

Addison, TX • On-site

Full-time

Re-posted 15 days ago

Job description

Integration Support Analyst

Location: Grand Rapids or Dallas (Hybrid)
Employment Type: Full-time
Company: Supply Chain Solutions LLC

Are you passionate about data quality, continuous improvement, and supporting and building dependable connections between systems that keep operations-and clients-running smoothly? We're seeking an Integration and Automation Specialist who will own Tier 1 and Tier 2 integration support, help maintain and enhance our integration platforms, and ensure our internal and external clients experience reliable, well-supported integrations.

What You'll Do
  • Provide Tier 1 and 2 support for integration-related incidents and requests (internal and external), including triage, troubleshooting, stakeholder communication, and resolution.
  • Provide Tier 1 and 2 Support for workflow-based data movement (ex: Power Automate, SharePoint/Lists/Fabric-style solutions).
  • Provide Tier 1 and 2 Support for Microsoft 365 applications (SharePoint, Teams, Outlook)
  • Provide Tier 1 and 2 Support for SQL/MySQL and/or Azure-hosted data environments.
  • Monitor and support daily operations of our integration platforms, including Boomi and Ramp (job monitoring, failure handling, reprocessing, alerting, and basic configuration support).
  • Perform light development and mapping changes (data mapping/transformations, field updates, basic workflow adjustments) with a focus on stability, testing, and minimizing downtime.
  • Partner with internal teams and external clients/vendors to troubleshoot end-to-end issues across a variety of integration types (iPaaS, API, file-based, and workflow automation).
  • Maintain and improve integration documentation and visibility (integration inventory, data flows, owners, dependencies, runbooks, and escalation paths).
  • Help drive standardization and continuous improvement for integrations (error handling, notifications, naming conventions, logging, and release/change practices).
  • Support planned initiatives, including migrating existing client integrations from Ramp to Boomi as we expand our Boomi footprint.
  • Escalate complex Tier 3 issues to Andrew Griffith while ensuring strong ownership, clean handoffs, and complete context.
What We're Looking For
  • Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field. (Equivalent experience also considered.)
  • Experience: 3+ years in application/integration support, systems support, or IT operations (iPaaS experience strongly preferred).
  • Strong troubleshooting and problem-solving skills (able to isolate whether issues are data-related, mapping-related, platform-related, credential/access, vendor/client-side, or network-related).
  • Service mindset and clear communicator (written and verbal)-focused on client satisfaction and proactive status updates.
  • Organized, detail-oriented, and comfortable working tickets with prioritization and follow-through.
  • Experience supporting workflow-based data movement (ex: Power Automate, SharePoint/Lists/Fabric-style solutions).
  • Willingness to participate in an on-call rotation for after-hours integration issues as needed.
Desired Qualifications
  • Experience with Boomi and/or Ramp (or similar platforms like MuleSoft, Workato, Azure Logic Apps, Informatica, etc.).
  • Exposure to EDI, APIs, SFTP/file exchanges, transformations, and integration monitoring.
  • Familiarity with SQL/MySQL and/or Azure-hosted data environments.
  • Previous exposure to logistics, warehousing, or similar environments.
Why Join Us?
  • Work with a close-knit team in a growing $100M+ supply chain company.
  • High-impact role that directly influences client experience and operational reliability.
  • Opportunity to shape how integrations are supported and improved across the organization.

Apply