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Remote Technical Analyst Jobs in Dallas, TX (NOW HIRING)

OneSource Virtual

Technical Analyst

Coppell, TX · On-site +1

Summary The Technical Analyst serves as the primary escalation point for complex and high-severity ... Experience with DevOps tooling or performance monitoring platforms a plus. #LI-REMOTE You are ...

Axon

Sr Software Technical Account Manager I

Dallas, TX · On-site +1

Dallas, TX, remote unless traveling (50% travel requirement) Reports to: Director of Professional ... Unmatched analytical, strategic and creative problem-solving skills * Excellent interpersonal ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Technical Qualifications: * Experience writing and troubleshooting SQL queries. * Experience ...

YO AI Labs

Technical Writer - Remote

Dallas, TX · Remote

$30 - $60/hr

Remote Job Overview We are seeking experienced Technical Writers to contribute to an AI benchmark ... Analytical Reasoning * Technical Editing * Acceptance Criteria & Rubric Development Preferred ...

YO AI Labs

AI Consulting Expert - Remote

Dallas, TX · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Analytical Reasoning * Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical ...

Stryker

Senior Technical Writer (Remote)

Flower Mound, TX · On-site +1

$86K - $132K/yr

Remote or Hybrid or Onsite Stryker is hiring a Senior Technical Writer to join our Technical ... analyze, and incorporate technical requirements and input. United States of America Pay Ranges:

Prointegrate LLC

Be Seen First

Business Analyst - Remote USA

Dallas, TX · Remote

Business Analyst - Remote (US) Job Type: Contractor / Remote Location: United States - Remote Experience: 0-3+ years, depending on background Education: Bachelor's / Master's / MBA / PhD Start Date:

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All JobsTechnical Analyst JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Dallas, TX

Remote Technical Analyst information

See Dallas, TX salary details

$35.1K

$87.8K

$141K

How much do remote technical analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote technical analyst in Dallas, TX is $87,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Technical Analyst jobs in Dallas, TX?

The most popular types of Technical Analyst jobs in Dallas, TX are:

What are popular job titles related to Remote Technical Analyst jobs in Dallas, TX?

For Remote Technical Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Analyst jobs in Dallas, TX look for?

The top searched job categories for Remote Technical Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Technical Analyst jobs?

Cities near Dallas, TX with the most Remote Technical Analyst job openings:

Remote Technical Analyst jobs near you
Infographic showing various Remote Technical Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution, with an average salary of $87,833 per year, or $42.2 per hour.

Technical Analyst

OneSource Virtual

Coppell, TX • On-site, Remote

Full-time

Posted 4 days ago

OneSource Virtual rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 500 rated business services

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.
Summary
The Technical Analyst serves as the primary escalation point for complex and high-severity support issues across OSV's enterprise application environment. This role owns end-to-end resolution of escalated incidents, leads technical communication during high-severity events, and collaborates with technical teams to drive permanent fixes. The Technical Analyst applies advanced diagnostic capability, deep service area knowledge, and cross-functional coordination to resolve issues that exceed first-contact scope.
Responsibilities
  • Serve as the escalation point for complex and urgent support requests; quickly assess impact and severity of escalated issues and determine the appropriate resolution path.

  • Perform deep technical analysis of escalated issues across primary service areas including application functionality, batch processing, database operations, integration services, user access, system performance, reporting, and API services.

  • Troubleshoot complex batch processing failures; modify job parameters, investigate job dependencies, and implement temporary workarounds to restore service; escalate for permanent resolution and root cause analysis.

  • Serve as the technical representative in S0/S1 incident response; present technical findings and incident details, assess operational impact, propose and validate workarounds, and escalate when code-level or architectural intervention is required.

  • Document escalated issues and resolutions; support development of technical documentation and assist Senior Technical Analyst with knowledge base updates and runbook development.

  • With each software release, evaluate and articulate the impact on primary service areas; participate in change planning and implementation reviews with relevant technical teams.

  • Perform projects and other duties as assigned.

Competencies
  • Delivers complex technical work with accuracy; manages multiple escalations simultaneously while communicating proactively.
  • Holds expert-level knowledge of assigned service areas; understands architecture, integration dependencies, and system behavior in depth.
  • Applies advanced diagnostic reasoning; identifies root causes and evaluates multiple resolution paths beyond documented procedures.
  • Understands the business criticality of supported processes and applies that context to incident prioritization, escalation decisions, and stakeholder communication.
  • Collaborates effectively with Development, Engineering, DevOps, and vendors; communicates technical findings clearly and builds productive working relationships across functional boundaries.

Qualifications
Education/Certification Requirement
Bachelor's degree
Required
  • 3+ years of experience in application or technical support for enterprise software systems.
  • Working-level proficiency in SQL (query writing/execution) and understanding of integration architecture and API troubleshooting.
  • Expert-level experience with batch processing, database operations, incident management, and root cause analysis participation.
  • SQL query skills, API connectivity knowledge, and understanding of system architecture and data integrity analysis.
  • Understanding of security protocols, compliance requirements, system architecture, and data integrity concepts.
  • Demonstrated expert-level expertise in Federal, State, and local payroll tax processes, with 4+ years of relevant experience

Preferred
  • Experience with Workday or similar ERP/HCM platforms preferred.
  • Salesforce experience or certification preferred.
  • Proficiency with Azure DevOps for issue tracking, work item management, and cross-team coordination.
  • Experience supporting BPaaS or managed services operations environments a plus.
  • Experience with DevOps tooling or performance monitoring platforms a plus.

#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

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