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Technical Analyst Jobs in Dallas, TX (NOW HIRING)

OneSource Virtual

Sr. Technical Analyst

Coppell, TX · On-site +1

The Senior Technical Analyst is a technical support professional responsible for ensuring optimal performance and reliability of OneSource Virtual's enterprise application platforms. This role ...

Amivero LLC

Data and Technical Analyst

Dallas, TX · On-site

Statistical Analysis experience. * Demonstrated experience in automating manual reports. * Strong ... to technical and nontechnical audiences at various hierarchical levels. * Working knowledge of ...

Amivero LLC

Data and Technical Analyst

Addison, TX

Statistical Analysis experience. * Demonstrated experience in automating manual reports. * Strong ... to technical and nontechnical audiences at various hierarchical levels. * Working knowledge of ...

Sonsoft Inc

Pega Technical Analyst

Plano, TX

$45K - $61K/yr

Analytical and Communication skills * Experience and desire to work in a management consulting environment that requires regular travel Qualifications * Bachelor's degree or foreign equivalent ...

Initio Capital

Technical Strategy Analyst

Dallas, TX · Remote

THE ROLE As a Technical Strategy Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into ...

Humana

Technical FinOps Analyst

Dallas, TX · On-site +1

Become a part of our caring community A Technical FinOps Analyst sits at the intersection of cloud engineering and finance, focusing on making technology spending transparent, measurable, and ...

Humana

Technical FinOps Analyst

Dallas, TX · On-site +1

Become a part of our caring community A Technical FinOps Analyst sits at the intersection of cloud engineering and finance, focusing on making technology spending transparent, measurable, and ...

Initio Capital

Technical Operations Analyst

Dallas, TX · Remote

THE ROLE As a Technical Operations Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into ...

Humana

Technical FinOps Analyst

Dallas, TX · On-site +1

Become a part of our caring community A Technical FinOps Analyst sits at the intersection of cloud engineering and finance, focusing on making technology spending transparent, measurable, and ...

Boeing

Lead Data Governance Technical Analyst

Plano, TX · On-site

$148K - $215K/yr

Lead Data Governance Technical Analyst Company: The Boeing Company The Boeing Company is currently seeking a Lead Data Governance Technical Analyst to join the team in Seattle, WA; Mesa, AZ; or Plano ...

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Technical Analyst information

See Dallas, TX salary details

$35.1K

$87.8K

$141K

How much do technical analyst jobs pay per year?

As of Aug 28, 2026, the average yearly pay for technical analyst in Dallas, TX is $87,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a technical analyst?

A technical analyst provides technical support concerning the computer systems and databases of a business. Typical job duties include implementing system upgrades, backing up data, testing computer systems, and performing maintenance. Technical analyst positions can also refer to a role played in financial institutions that research technical investment opportunities.

What does a technical analyst do?

A Technical Analyst is responsible for evaluating and interpreting technical data to support business decisions, often within IT or finance sectors. They analyze systems, processes, and workflows to identify areas for improvement and recommend solutions. Technical Analysts may also assist in implementing new technologies, troubleshooting technical issues, and ensuring that systems operate efficiently. Their work often bridges the gap between technical teams and business stakeholders.

How does a technical analyst typically interact with other departments within an organization?

Technical Analysts regularly collaborate with teams such as IT, operations, and business units to gather requirements, analyze data, and implement solutions that align with organizational goals. They often serve as a bridge between technical staff and non-technical stakeholders, translating business needs into actionable technical specifications. This cross-functional interaction is essential for ensuring that technology initiatives support broader business objectives and are implemented effectively. Being proactive in communication and building strong relationships across departments helps Technical Analysts drive successful projects and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a technical analyst, and why are they important?

To thrive as a Technical Analyst, you need strong analytical skills, a solid understanding of IT systems, and a relevant degree in computer science or a related field. Familiarity with data analysis tools (such as SQL, Excel, or Tableau), business intelligence platforms, and sometimes certifications like CompTIA or ITIL are typically required. Effective communication, problem-solving, and attention to detail are key soft skills that help bridge the gap between technical teams and business stakeholders. These abilities are crucial for accurately interpreting technical data, supporting decision-making processes, and ensuring technology solutions align with organizational goals.

What is the difference between Technical Analyst vs Business Analyst?

AspectTechnical AnalystBusiness Analyst
Required CredentialsTypically certifications like CompTIA, Cisco, or vendor-specific technical certificationsOften certifications like CBAP, PMI-PBA, or business analysis certifications
Work EnvironmentFocuses on IT systems, software, and hardware troubleshooting within technical teamsWorks with business stakeholders to identify needs and improve processes
Employer & Industry UsageCommon in IT, finance, and technology companiesPrevalent across various industries including finance, healthcare, and retail

While both roles involve analysis, Technical Analysts focus on technical systems and infrastructure, whereas Business Analysts concentrate on understanding business needs and translating them into technical solutions. The roles often collaborate but serve different primary functions within organizations.

More about Technical Analyst jobs

What are the most commonly searched types of Technical Analyst jobs in Dallas, TX?

The most popular types of Technical Analyst jobs in Dallas, TX are:

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For Technical Analyst jobs in Dallas, TX, the most frequently searched job titles are:

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The top searched job categories for Technical Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Technical Analyst jobs?

Cities near Dallas, TX with the most Technical Analyst job openings:

Technical Analyst jobs near you
Infographic showing various Technical Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $87,833 per year, or $42.2 per hour.

Sr. Technical Analyst

Coppell, TX • On-site, Remote

OneSource Virtual
IT Services • 1 - 5K employees

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 499 rated business services

Good employer

Paid breaks

Respectful managers

Learn more about OneSource Virtualexternal

Full-time

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.
Job Description:
The Senior Technical Analyst is a technical support professional responsible for ensuring optimal performance and reliability of OneSource Virtual's enterprise application platforms. This role requires strong technical expertise in application support methodologies, advanced troubleshooting capabilities, and proven ability to resolve complex technical issues. The Senior Technical Analyst will handle job monitoring, incident triage, ad-hoc analysis, and customer ticket resolution while coordinating with development and product teams. This position combines deep technical expertise with exceptional customer service to ensure platform reliability and customer satisfaction.
Essential Functions/Duties/Responsibilities
  • Set accurate time estimates for support activities and projects assigned within area of expertise and adjacent knowledge areas.
  • Maintain accountability for work product, ensuring all support deliverables meet quality standards and customer satisfaction requirements.
  • Perform comprehensive job monitoring and system health surveillance for application platforms, proactively identifying performance issues and potential service disruptions.
  • Execute incident triage, escalation, and resolution processes while maintaining effective customer communication and expectation management.
  • Conduct ad-hoc analysis and investigation of platform anomalies, performance issues, and customer-reported problems to identify root causes and prevent recurrence.
  • Collaborate proactively with development and product teams on upcoming releases, participating in knowledge transfer processes, creating support documentation for new functionality, and ensuring readiness before feature deployment to minimize post-release customer impact.
  • Resolve customer ticket support operations including investigation, troubleshooting, resolution, and customer communication to ensure timely and satisfactory problem resolution.
  • Leverage AI tools and automation to enhance support efficiency, automate routine tasks, and improve incident detection and resolution capabilities.
  • Apply established standards and best practices consistently across all support activities, incident management, and customer interactions.
  • Provide innovation and process improvement recommendations to enhance support methodologies, reduce resolution times, and improve overall platform reliability.
  • Mentor associate and staff level teammates on technical troubleshooting, problem-solving approaches, and platform expertise.
  • Fill information gaps independently to accomplish tasks and work past delivery obstacles to achieve goals.
  • Demonstrate ability to succeed under pressure during high-priority incidents and platform outages.

Competencies
  • Strong technical understanding of enterprise application platforms including system architecture, database operations, integration points, and common failure modes.
  • Excellent troubleshooting and analytical skills with ability to conduct complex technical investigations, root cause analysis, and apply simple solutions to complex problems.
  • Strong customer service orientation with understanding of how support operations impact customer satisfaction and business relationships.
  • Incident management expertise including structured support processes, service level agreements, escalation handling, and prioritization.
  • Proficiency with monitoring and alerting tools including application performance monitoring, log analysis, and automated incident detection systems.
  • Release collaboration expertise with ability to translate technical specifications into support procedures and build proactive support capabilities for new functionality.
  • Ability to understand and explain highly complex technical concepts and mentor team members on technical skills and troubleshooting approaches.
  • Strong ability to suggest innovative ways to improve processes, manage multiple support initiatives, and work effectively with other groups and third-parties.

Supervisory Responsibility
This role does not have supervisory responsibilities.
Qualifications and Experience
  • Bachelor's degree in Computer Science, Information Technology, or related technical field, or 7+ years equivalent experience.
  • 5+ years of technical support experience with focus on enterprise applications.
  • 3+ years of application support experience including job monitoring, incident triage, troubleshooting, and customer ticket resolution.
  • Strong understanding of database systems, particularly Microsoft SQL Server, including query optimization and performance troubleshooting.
  • Experience with monitoring tools, log analysis platforms, and automated alerting systems for proactive issue identification.
  • Experience in Agile software development environments.

Preferred Skills
  • Experience with application performance monitoring tools
  • Scripting and automation skills in PowerShell, SQL, or similar languages for troubleshooting and process efficiency.
  • Experience with AI tools for support enhancement including automated ticket routing, intelligent alerting, and predictive maintenance capabilities.
  • Cloud platform experience with AWS, Azure, or similar environments including monitoring and troubleshooting cloud-based applications.
  • Experience with ticketing systems and knowledge management platforms for efficient case management and information sharing.
  • Salesforce experience/certification.

#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

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