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Technical Analyst Jobs in Dallas, TX (NOW HIRING)

OneSource Virtual

Technical Analyst

Coppell, TX · On-site +1

Summary The Technical Analyst serves as the primary escalation point for complex and high-severity support issues across OSV's enterprise application environment. This role owns end-to-end resolution ...

Amivero LLC

Data and Technical Analyst

Dallas, TX · On-site

Statistical Analysis experience. * Demonstrated experience in automating manual reports. * Strong ... to technical and nontechnical audiences at various hierarchical levels. * Working knowledge of ...

Amivero LLC

Data and Technical Analyst

Addison, TX · On-site

Statistical Analysis experience. * Demonstrated experience in automating manual reports. * Strong ... to technical and nontechnical audiences at various hierarchical levels. * Working knowledge of ...

Sonsoft Inc

Pega Technical Analyst

Plano, TX

$45K - $61K/yr

Analytical and Communication skills * Experience and desire to work in a management consulting environment that requires regular travel Qualifications * Bachelor's degree or foreign equivalent ...

Boeing

Lead Data Governance Technical Analyst

Plano, TX · On-site

$119K - $173K/yr

Lead Data Governance Technical Analyst Company: The Boeing Company The Boeing Company is currently seeking a Lead Data Governance Technical Analyst to join the team in Seattle, WA; Everett, WA; Mesa ...

Boeing

Lead Data Governance Technical Analyst

Plano, TX · On-site

$119K - $173K/yr

Lead Data Governance Technical Analyst Company: The Boeing Company The Boeing Company is currently seeking a Lead Data Governance Technical Analyst to join the team in Seattle, WA; Everett, WA; Mesa ...

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All JobsTechnical Analyst JobsTechnical Analyst Jobs in Dallas, TX

Technical Analyst information

See Dallas, TX salary details

$35.1K

$87.8K

$141K

How much do technical analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical analyst in Dallas, TX is $87,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $99,400.00 per year, depending on experience, location, and employer.

What is a technical analyst?

A technical analyst provides technical support concerning the computer systems and databases of a business. Typical job duties include implementing system upgrades, backing up data, testing computer systems, and performing maintenance. Technical analyst positions can also refer to a role played in financial institutions that research technical investment opportunities.

What does a technical analyst do?

A Technical Analyst is responsible for evaluating and interpreting technical data to support business decisions, often within IT or finance sectors. They analyze systems, processes, and workflows to identify areas for improvement and recommend solutions. Technical Analysts may also assist in implementing new technologies, troubleshooting technical issues, and ensuring that systems operate efficiently. Their work often bridges the gap between technical teams and business stakeholders.

How does a technical analyst typically interact with other departments within an organization?

Technical Analysts regularly collaborate with teams such as IT, operations, and business units to gather requirements, analyze data, and implement solutions that align with organizational goals. They often serve as a bridge between technical staff and non-technical stakeholders, translating business needs into actionable technical specifications. This cross-functional interaction is essential for ensuring that technology initiatives support broader business objectives and are implemented effectively. Being proactive in communication and building strong relationships across departments helps Technical Analysts drive successful projects and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a technical analyst, and why are they important?

To thrive as a Technical Analyst, you need strong analytical skills, a solid understanding of IT systems, and a relevant degree in computer science or a related field. Familiarity with data analysis tools (such as SQL, Excel, or Tableau), business intelligence platforms, and sometimes certifications like CompTIA or ITIL are typically required. Effective communication, problem-solving, and attention to detail are key soft skills that help bridge the gap between technical teams and business stakeholders. These abilities are crucial for accurately interpreting technical data, supporting decision-making processes, and ensuring technology solutions align with organizational goals.

What is the difference between Technical Analyst vs Business Analyst?

AspectTechnical AnalystBusiness Analyst
Required CredentialsTypically certifications like CompTIA, Cisco, or vendor-specific technical certificationsOften certifications like CBAP, PMI-PBA, or business analysis certifications
Work EnvironmentFocuses on IT systems, software, and hardware troubleshooting within technical teamsWorks with business stakeholders to identify needs and improve processes
Employer & Industry UsageCommon in IT, finance, and technology companiesPrevalent across various industries including finance, healthcare, and retail

While both roles involve analysis, Technical Analysts focus on technical systems and infrastructure, whereas Business Analysts concentrate on understanding business needs and translating them into technical solutions. The roles often collaborate but serve different primary functions within organizations.

More about Technical Analyst jobs

What are the most commonly searched types of Technical Analyst jobs in Dallas, TX?

The most popular types of Technical Analyst jobs in Dallas, TX are:

What are popular job titles related to Technical Analyst jobs in Dallas, TX?

For Technical Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Technical Analyst jobs in Dallas, TX look for?

The top searched job categories for Technical Analyst jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Technical Analyst jobs?

Cities near Dallas, TX with the most Technical Analyst job openings:

Technical Analyst jobs near you
Infographic showing various Technical Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 55% Full Time, 5% Part Time, and 40% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $87,833 per year, or $42.2 per hour.

Technical Analyst

OneSource Virtual

Coppell, TX • On-site, Remote

Full-time

Posted 5 days ago

OneSource Virtual rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 500 rated business services

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.
Summary
The Technical Analyst serves as the primary escalation point for complex and high-severity support issues across OSV's enterprise application environment. This role owns end-to-end resolution of escalated incidents, leads technical communication during high-severity events, and collaborates with technical teams to drive permanent fixes. The Technical Analyst applies advanced diagnostic capability, deep service area knowledge, and cross-functional coordination to resolve issues that exceed first-contact scope.
Responsibilities
  • Serve as the escalation point for complex and urgent support requests; quickly assess impact and severity of escalated issues and determine the appropriate resolution path.

  • Perform deep technical analysis of escalated issues across primary service areas including application functionality, batch processing, database operations, integration services, user access, system performance, reporting, and API services.

  • Troubleshoot complex batch processing failures; modify job parameters, investigate job dependencies, and implement temporary workarounds to restore service; escalate for permanent resolution and root cause analysis.

  • Serve as the technical representative in S0/S1 incident response; present technical findings and incident details, assess operational impact, propose and validate workarounds, and escalate when code-level or architectural intervention is required.

  • Document escalated issues and resolutions; support development of technical documentation and assist Senior Technical Analyst with knowledge base updates and runbook development.

  • With each software release, evaluate and articulate the impact on primary service areas; participate in change planning and implementation reviews with relevant technical teams.

  • Perform projects and other duties as assigned.

Competencies
  • Delivers complex technical work with accuracy; manages multiple escalations simultaneously while communicating proactively.
  • Holds expert-level knowledge of assigned service areas; understands architecture, integration dependencies, and system behavior in depth.
  • Applies advanced diagnostic reasoning; identifies root causes and evaluates multiple resolution paths beyond documented procedures.
  • Understands the business criticality of supported processes and applies that context to incident prioritization, escalation decisions, and stakeholder communication.
  • Collaborates effectively with Development, Engineering, DevOps, and vendors; communicates technical findings clearly and builds productive working relationships across functional boundaries.

Qualifications
Education/Certification Requirement
Bachelor's degree
Required
  • 3+ years of experience in application or technical support for enterprise software systems.
  • Working-level proficiency in SQL (query writing/execution) and understanding of integration architecture and API troubleshooting.
  • Expert-level experience with batch processing, database operations, incident management, and root cause analysis participation.
  • SQL query skills, API connectivity knowledge, and understanding of system architecture and data integrity analysis.
  • Understanding of security protocols, compliance requirements, system architecture, and data integrity concepts.
  • Demonstrated expert-level expertise in Federal, State, and local payroll tax processes, with 4+ years of relevant experience

Preferred
  • Experience with Workday or similar ERP/HCM platforms preferred.
  • Salesforce experience or certification preferred.
  • Proficiency with Azure DevOps for issue tracking, work item management, and cross-team coordination.
  • Experience supporting BPaaS or managed services operations environments a plus.
  • Experience with DevOps tooling or performance monitoring platforms a plus.

#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

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