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System Support Analyst Jobs (NOW HIRING)

CYNET SYSTEMS

System Support Analyst

Indianapolis, IN · On-site

$41/hr

As a System Support Analyst within the Magnol. * Ai team, candidates will be responsible for managing service operations that support digital health software and data systems. * This includes ...

Ames True Temper

System Support Analyst

Reno, NV · On-site

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team concentrating on needs in our Lake Nona Corporate Headquarters. You will work on ServiceNow request tickets and ...

New

TRISTAR RISK MANAGEMENT

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

Tristar Insurance

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

Tristar Insurance

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

AMSYS Talent

System Support Analyst

Houston, TX · On-site

... support with a Technical Business Analyst mindset-someone who can troubleshoot, identify root ... systems, workflows, and user experience. What You'll Do * Provide Level 3 support for complex ...

Adecco

Reporting & System Support Analyst

Dublin, CA · Hybrid

$33 - $38/hr

As a Reporting Systems and Support Analyst you will support the mission to develop and support people, reports, and systems that improve the overall effectiveness of the Allocation Operations ...

Worldpay

System Support Analyst I

Cincinnati, OH · On-site

We're looking for a System Support Analyst I to join our ever-evolving Core Settlement Support US team and help shape the future of global commerce. What you'll own * Provides 24 x 7 on-call support ...

Stem Xpert

TRADING SYSTEM SUPPORT ANALYST

Boston, MA · On-site

... systems methodologies and the operations/product area Electronic Trading Support Ensure ... Analysis of internal operations, seeking ways to improve work flows through automation. Minimizing ...

Worldpay

System Support Analyst II

Cincinnati, OH · On-site

Provides 24 x 7 on-call support for all assigned production-related systems. * May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.

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System Support Analyst information

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How much do system support analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for system support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
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System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,175 per year, or $32.3 per hour.

System Support Analyst

CYNET SYSTEMS

Indianapolis, IN • On-site

$41/hr

Contractor

Re-posted 2 days ago

Job description

Job Description:
Responsibilities:
  • As a System Support Analyst within the Magnol.
  • Ai team, candidates will be responsible for managing service operations that support digital health software and data systems. 
  • This includes monitoring and completing CAPA (Corrective and Preventive Action) items, coordinating access management and account secret rotations, supporting operational needs, initiating change requests, generating usage and change metrics, and maintaining validation documentation. 
  • Candidates will also utilize Jira tools to track tasks, ensure requirements, tasks are accurately captures,  and use ServiceNow to capture and timely resolution of service-related issues. 
  • The role requires a detail-oriented and proactive approach to ensure compliance, service continuity, and audit readiness.
  • Monitor and complete CAPA items, including:
  • Access management and periodic access reviews
  • Coordination of account secret rotations
  • Maintain and update validation documentation to ensure alignment with regulatory and quality standards.
  • Provide operational support to the Magnol.ai team across service workflows.
  • Create and manage change requests for system updates and improvements.
  • Generate and analyze usage and change metrics to support service performance and reporting.
  • Use Jira /ServiceNow tools to manage service tasks, track CAPA progress, and coordinate change requests.
  • Collaborate with internal teams to support compliance, security, and continuous improvement initiatives.
Qualifications:
  • 1-3 years of experience required.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience in service management within regulated or enterprise environments.
  • Familiarity with CAPA processes, access control, and change management.
  • Knowledge of validation documentation practices and audit requirements.
  • Experience in cloud resource provisioning and configuration in multi-cloud environments (AWS, Azure), with strong understanding of networking, identity management, and application deployment workflows.
  • Proficiency in Jira or similar task management tools.
  • Strong analytical skills and experience with metric reporting tools.
  • Excellent communication and coordination abilities.
  • Ability to work independently and collaboratively across technical and operational teams.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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