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System Support Analyst Jobs (NOW HIRING)

AA2IT

System Support Analyst

Nashville, TN · On-site

AA2IT is a company seeking a System Support Analyst. The primary responsibility of this role is to provide technical support to company staff, troubleshooting various hardware and software issues ...

TRISTAR RISK MANAGEMENT

System Support Analyst

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

Tristar Insurance

System Support Analyst

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users, ensuring operational efficiency, and maintaining a seamless user experience. The successful ...

The AMES Companies

System Support Analyst

Reno, NV · On-site

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...

Uprite Services

System Support Analyst (L1)

Houston, TX · On-site

$18.50 - $21.50/hr

System Support Analyst Location: Houston Department: Service Desk Reports To: Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Uprite Services

System Support Analyst (L1)

Houston, TX · On-site

$18.50 - $21.50/hr

System Support Analyst Location: Houston Department: Service Desk Reports To: Service ManagerAre you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite ...

Victra

System Support Analyst II

Greenville, NC · On-site

Build effective, reciprocal working relationships with systems administrators, network engineers, and other IT Corporate Support Analysts to resolve escalated IT problems quickly through ...

Aristocrat Gaming

System Support Analyst I

Tulsa, OK

$49K - $91K/yr

The Aristocrat Class II (ASCC2) Systems Support Analyst I (SSA I) supports the day-to-day operation of critical systems across the Aristocrat Class II environment. This role is responsible for ...

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System Support Analyst information

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$15

$32

$52

How much do system support analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for system support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

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System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,175 per year, or $32.3 per hour.

System Support Analyst

Tampa, FL

Amergis Healthcare Staffing
Recruiting and Staffing Services • 10K+ employees
Learn more about Amergis Healthcare Staffingexternal

Full-time

Posted 12 days ago

Job description

The System Support Analyst I is responsible for supporting all offices on the implementation and use of
multiple systems. In addition to responding to incoming tickets, the System Support Analyst I analyzes
ticket trends and recommends solutions to prevent questions and issues.
Essential Duties and Responsibilities:
  • Supports multiple stakeholders on a range of systems (Including but not limited to Vision,
  • eRecruit, MaximCare mobile, Telephony systems, Maxim Web clock)
  • Troubleshoots and resolves tickets submitted timely
  • Works with other team members in order to escalate issues that couldn’t be resolved
  • Reports on ticket trends weekly
  • Reeducates system users as appropriate
  • Informs key stakeholders of potential issues related to errors and trends
  • Contributes to projects that will prevent questions, problems, and tickets
  • Provides great customer service to our business partners
  • Performs other duties as assigned/necessary
Minimum Requirements:
  • Bachelor’s Degree or equivalent experience required
  • Experience in the IT/Healthcare industry/staffing/recruiting or field support
  • Ability to analyze system and process related issues and offer solutions
  • Strong customer service and communication skills required
  • Must be able to work effectively as part of a team while maintaining a strong attention to detail
  • Basic computer proficiency required and proficiency in Windows XP Professional, Microsoft
  • Office suite software programs, internet usage, and learning program design systems and software
  • Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

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