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System Support Analyst Jobs in Florida (NOW HIRING)

Systems Support Analyst

North Port, FL ยท On-site

$68K - $109K/yr

General Description This position provides analysis development and system support for the North Port Fire Rescue District. Supported applications include Microsoft Windows, Netmotion, Computer Aided ...

Service Support Analyst

Bradenton, FL ยท On-site

$19 - $21/hr

Envera Systems is a leading provider of smart community security and access control solutions ... The Service Support Analyst is a technically skilled frontline support role responsible for ...

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along ...

App Support Analyst I

Miramar, FL ยท On-site

$58K - $61K/yr

As a App Support Analyst, you will Provides tier I desktop and application support for business critical applications and systems to ensure operational functionality. Why Join SCCU? * Member-Focused ...

As a App Support Analyst, you will Provides tier I desktop and application support for business critical applications and systems to ensure operational functionality. Why Join SCCU? * Member-Focused ...

Desktop Support Analyst

Tampa, FL ยท On-site

$21.25 - $28.50/hr

The Desktop Support Analyst has a primary function to provide personalized service to Business ... Maintain strong working knowledge of all the equipment and systems supported by the Service Desk by ...

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System Support Analyst information

See Florida salary details

$11

$24

$38

How much do system support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for system support analyst in Florida is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
What are popular job titles related to System Support Analyst jobs in Florida? For System Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Florida look for? The top searched job categories for System Support Analyst jobs in Florida are:
What are popular job titles related to System Support Analyst jobs in FL? For System Support Analyst jobs in FL, the most frequently searched job titles are:
Infographic showing various System Support Analyst job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $50,199 per year, or $24.1 per hour.
Advanced System Support Analyst

Advanced System Support Analyst

Inteletech Global, Inc.

Tallahassee, FL โ€ข On-site

Full-time

Posted 13 days ago


Job description

QUALIFICATIONS AND EXPERIENCE
  • 5 years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.).
  • 5 years' experience writing SQL queries against SQL databases.
  • 3 year of experience working with surveillance and the most up to date reporting systems.
  • 3 year of experience writing technical and developing training documentation materials and recording training videos.

RESPONSIBILITIES
  • SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified:
  • Respond to and resolve inquiries within 24 hours related to the use of the Electronic Prenatal Risk Screening Portal received via Help Desk line or Cherwell ticket management system as needed by the end user.
  • Daily, answer email inquiries related to the use of the Electronic Prenatal Risk Screening portals and the shared Prenatal Screen inbox as directed by the Department.
  • Daily, create and submit help desk tickets in the Cherwell portal based on technical assistance requests received via Help Desk by end users and as requested by the Department.
  • Daily, provide help desk ticket updates through the Department's Cherwell system as directed by the Department.
  • Set up new accounts within 8 business hours from receipt of authorization by Department staff and the Project Manager.
  • Unlock system account within 8 business hours for users as reported in the Department's Cherwell system.
  • Assist with password resets within 8 business hours from receipt of requestor.
  • As directed by the Department, participate in Electronic Prenatal Screen Provider Support Calls
  • As directed by the Department, provide consultation on development of system user manuals.
  • As directed by the Department, assist the Department development team with testing of newe features of systems.
  • Document business processes for existing and new system features for
  • applications as needed by the Project Manager and as directed by the Department.
  • As directed by the Department, provide systems implementation support.
  • In the event of a system failure, immediate support will be provided to restore operations as quickly as possible.
  • DATA SECURITY AND CONFIDENTIALITY TASK:
  • The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentiality document attached to the purchase order.