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System Support Analyst Jobs in Florida (NOW HIRING)

Envera Systems

Service Support Analyst

Bradenton, FL · On-site

$19 - $21/hr

Envera Systems is a leading provider of smart community security and access control solutions ... The Service Support Analyst is a technically skilled frontline support role responsible for ...

Envera Systems

Service Support Analyst

Bradenton, FL · On-site

Envera Systems is a leading provider of smart community security and access control solutions ... The Service Support Analyst is a technically skilled frontline support role responsible for ...

Envera Systems

Service Support Analyst

Bradenton, FL · On-site

$19 - $21/hr

Envera Systems is a leading provider of smart community security and access control solutions ... The Service Support Analyst is a technically skilled frontline support role responsible for ...

Nomura International

Support Analyst 2

Jacksonville, FL · On-site

$95K - $125K/yr

Job Title: Support Analyst 2 Corporate Title: Associate Department: GIS Technology Location ... Nomura is seeking a skilled Systems Analyst to join our Global Infrastructure Services team ...

Nomura International

Support Analyst 2

Jacksonville, FL · On-site

$95K - $125K/yr

Job Title: Support Analyst 2 Corporate Title: Associate Department: GIS Technology Location ... Nomura is seeking a skilled Systems Analyst to join our Global Infrastructure Services team ...

Smart Stream

Support Analyst

Jacksonville, FL · Remote

... system, and ensure that all issues are fully managed, including regular customer updates. Analyst ... calls to support standards, and investigate through to successful resolution a high level of ...

Nomura International

Support Analyst

Jacksonville, FL · On-site

$75K - $95K/yr

Job Title: Support Analyst Corporate Title: Analyst Department: GIS Technology Location ... Nomura is seeking a skilled Systems Analyst to join our Global Infrastructure Services team ...

Nomura International

Support Analyst

Jacksonville, FL · On-site

$75K - $95K/yr

Job Title: Support Analyst Corporate Title: Analyst Department: GIS Technology Location ... Nomura is seeking a skilled Systems Analyst to join our Global Infrastructure Services team ...

Nomura

Support Analyst

Jacksonville, FL · On-site

Support Analyst Nomura is seeking a skilled Systems Analyst to join our Global Infrastructure Services team, specializing in Red Hat Linux and Windows system administration with VMware virtualization ...

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System Support Analyst information

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$11

$24

$38

How much do system support analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for system support analyst in Florida is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are popular job titles related to System Support Analyst jobs in Florida? For System Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Florida look for? The top searched job categories for System Support Analyst jobs in Florida are:
What are popular job titles related to System Support Analyst jobs in FL? For System Support Analyst jobs in FL, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Florida as of May 2026, with employment types broken down into 70% Full Time, 15% Part Time, and 15% Contract. Highlights an 20% Physical, 17% Hybrid, and 63% Remote job distribution, with an average salary of $50,199 per year, or $24.1 per hour.
Advanced System Support Analyst

Advanced System Support Analyst

Inteletech Global, Inc.

Tallahassee, FL • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

QUALIFICATIONS AND EXPERIENCE
  • 5 years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.).
  • 5 years' experience writing SQL queries against SQL databases.
  • 3 year of experience working with surveillance and the most up to date reporting systems.
  • 3 year of experience writing technical and developing training documentation materials and recording training videos.

RESPONSIBILITIES
  • SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified:
  • Respond to and resolve inquiries within 24 hours related to the use of the Electronic Prenatal Risk Screening Portal received via Help Desk line or Cherwell ticket management system as needed by the end user.
  • Daily, answer email inquiries related to the use of the Electronic Prenatal Risk Screening portals and the shared Prenatal Screen inbox as directed by the Department.
  • Daily, create and submit help desk tickets in the Cherwell portal based on technical assistance requests received via Help Desk by end users and as requested by the Department.
  • Daily, provide help desk ticket updates through the Department's Cherwell system as directed by the Department.
  • Set up new accounts within 8 business hours from receipt of authorization by Department staff and the Project Manager.
  • Unlock system account within 8 business hours for users as reported in the Department's Cherwell system.
  • Assist with password resets within 8 business hours from receipt of requestor.
  • As directed by the Department, participate in Electronic Prenatal Screen Provider Support Calls
  • As directed by the Department, provide consultation on development of system user manuals.
  • As directed by the Department, assist the Department development team with testing of newe features of systems.
  • Document business processes for existing and new system features for
  • applications as needed by the Project Manager and as directed by the Department.
  • As directed by the Department, provide systems implementation support.
  • In the event of a system failure, immediate support will be provided to restore operations as quickly as possible.
  • DATA SECURITY AND CONFIDENTIALITY TASK:
  • The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentiality document attached to the purchase order.

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