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It Operations Analyst Jobs in Florida (NOW HIRING)

NCCER

IT Operations Manager

Alachua, FL

Description The IT Operations Manager leads day-to-day IT operations and employee technology ... The manager leads a team that includes a security analyst, system administrators, and a helpdesk ...

Exxact Express

IT Operations Specialist

Lakeland, FL · On-site

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland ... Excellent analytical and problem-solving abilities with attention to detail. * Ability to manage ...

CarbonCREI

IT Operations Manager

Miami, FL · On-site

We are looking for an IT Operations Manager who will support both organizations and take ownership of the systems, accounts, hardware, and day-to-day technology our teams rely on to do their jobs.

Stoke Space

IT Operations Engineer

Cape Canaveral, FL · On-site

Reliable, drama-free IT operations are foundational to these efforts. We are a small and motivated team, and as an IT Operations Engineer on Stoke Space's Information Technology team, you'll play a ...

MHI

IT Operations Engineer

Lake Mary, FL · On-site

IT Operations Engineer Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power ...

SpaceX

IT Operations Engineer

Cape Canaveral, FL · On-site

$58K - $79K/yr

Strong analytical and problem-solving skills with a proactive, high-energy approach to identifying and overcoming challenges. * Proven ability to lead cross-functional efforts, manage stakeholders ...

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It Operations Analyst information

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How much do it operations analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for it operations analyst in Florida is $26.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $31.25 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

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It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,669 per year, or $26.3 per hour.

Technology Operations Analyst - IT Operations & Support

180 Seminole Hard Rock Support Services

Davie, FL • On-site

Full-time

Posted 20 days ago

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Seminole Hard Rock Support Services provides Information Technology Services for Seminole Gaming, Hard Rock International and their subsidiaries and/or franchisees.  The ideal candidate must possess excellent verbal and written communication skills (must be able to articulate technical information at the end user level), excellent telephone skills, strong problem solving skills, detail oriented and the ability to work independently with little supervision. Individual will be responsible to monitor systems and respond to system alerts, answer calls received at the Service Desk and address emails received into the operational mailbox. The analyst will be responsible for installing software on computers and troubleshooting application and network issues in a multi domain Active Directory environemnt across a global WAN.

The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update the notes in the ticket and escalate cases according to established guidelines.

Operations Center and Service Desk responsibilities:

  • Answer phone calls coming into the IT Operations Center. Provide level I / II support and achieve a first call resolution rate greater than or equal to 70%.
  • Logging calls into the Service Now IT Service Management ticketing system.
  • Communicate status of requests to customers, as needed.
  • Log and dispatch incidents and support requests.
  • Ticket administration: Monitor and process tickets from the ticketing system and e-mail queue.
  • Monitors, interpret and address system events displayed in the NOC.
  • Create and maintain active directory and other application accounts.
  • Maintain departmental knowledge base and contribute to current documents.
  • Escalate incidents to senior technicians and management as required.
  • Open requests for service with 3rd party service providers.
  • Communicate major incident to impacted parties and send outage alerts.
  • Operate and exercise procedures according to established operational policies and procedures.

Job Requirements:

  • A minimum of two years of experience in the IT industry required with experience in the technology field for hotels or gaming resorts preferred.
  • Must be available to work different shifts that will include nights and weekends.
  • Two or more years of professional experience in pc/server/network architecture and operations.
  • Proficient in the support of Windows7 and Windows 10 operating systems.
  • Proficient in the support of Office 2016 and Office 365.
  • Two or more years of professional experience with Gaming systems, POS, Hotel PMS, ERP and audio video systems.
  • A bachelor’s degree in computer science, or equivalent related technical experience preferred.
  • A+, N+ or MCP certifications preferred.
  • ITIL certified preferred.