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It Support Analyst Jobs in Florida (NOW HIRING)

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Strong analytical and problem-solving skills. * Self-starter with a proactive approach. * Willing ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer ... Strong problem-solving, critical thinking, and analytical skills * Ability to manage multiple ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical ... Strong troubleshooting, analytical, and problem-solving skills. * Excellent customer service and ...

L3Harris Technologies

IT Support Technician

Sunrise, FL

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... This position demands strong analytical skills, technicalexpertise, and the ability to thrive in an ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Strong analytical and problem-solving skills. * Self-starter with a proactive approach. * Willing ...

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All JobsIt Support Analyst JobsIt Support Analyst Jobs in Florida

It Support Analyst information

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How much do it support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it support analyst in Florida is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What skills do you need for an IT Support Analyst?

An IT Support Analyst needs strong technical skills in hardware, software, and network troubleshooting, along with good communication and problem-solving abilities. Knowledge of operating systems, remote support tools, and basic cybersecurity practices is essential. Certifications like CompTIA A+ or Network+ can enhance job prospects and demonstrate technical competence.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

What are popular job titles related to It Support Analyst jobs in Florida? For It Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching It Support Analyst jobs in Florida look for? The top searched job categories for It Support Analyst jobs in Florida are:
What cities in Florida are hiring for It Support Analyst jobs? Cities in Florida with the most It Support Analyst job openings:
What are popular job titles related to It Support Analyst jobs in FL? For It Support Analyst jobs in FL, the most frequently searched job titles are:
It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,601 per year, or $21 per hour.

Enterprise IT Support Analyst

Nymbus, Inc.

Jacksonville, FL • Remote

$65K - $80K/yr

Full-time

Posted 20 days ago

Job description

Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.

We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. Our culture is grounded in collaboration, accountability, and a strong commitment to execution.

WORK ENVIRONMENT:

Nymbus is a remote-first company. Occasional travel may be required for client engagements, team planning sessions, or project activities. Working hours primarily align with the Eastern Time Zone; candidates located in the Eastern or Central time zones are preferred. While standard business hours are expected, occasional after-hours support may be required for critical operational activities.

POSITION SUMMARY:

The Enterprise IT Support Analyst provides day-to-day technical and operational support for Enterprise IT. This role is responsible for onboarding and offboarding employees, identity and access management, endpoint administration, and supporting the technologies employees rely on every day.

This is more than a traditional Help Desk role. We're looking for someone who enjoys solving problems, improving processes, and leveraging AI and automation to make Enterprise IT more efficient.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

  • Provide Tier 1 and Tier 2 technical support for employees across hardware, software, SaaS applications, and collaboration tools.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Manage onboarding, offboarding, account provisioning, and access changes.
  • Administer identity and access management, including SSO, MFA, user accounts, and permissions.
  • Configure, deploy, and support macOS and Windows devices using Mobile Device Management (MDM) platforms.
  • Document, prioritize, and resolve support requests using the IT Service Management (ITSM) platform.
  • Maintain IT assets, software licensing, and operational documentation.
  • Collaborate with other IT teams to resolve technical issues and improve Enterprise IT operations.

QUALIFICATIONS:

  • 3+ years of experience in IT Support, Enterprise IT, or Systems Administration.
  • Experience supporting macOS and Windows environments.
  • Experience with identity and access management (IAM), Single Sign-On (SSO), and Mobile Device Management (MDM).
  • Experience with cloud-based SaaS applications and ITSM platforms.
  • Strong troubleshooting, communication, organization, and customer service skills.
  • Self-starter with strong ownership, curiosity, and a continuous improvement mindset.

Preferred Qualifications

  • Experience with JumpCloud, Google Workspace, Jamf, or similar platforms.
  • Experience with Jira Service Management.
  • Familiarity with PowerShell, Bash, Python, or other automation tools.

AI-First Expectations

AI is transforming Enterprise IT, and we expect every member of our team to embrace it as part of how they work. Successful candidates will:

  • Think AI first before approaching repetitive or manual work.
  • Use AI to improve productivity, documentation, troubleshooting, and communication.
  • Identify opportunities to automate routine tasks and improve operational efficiency.
  • Continuously learn and apply new AI capabilities responsibly and securely.


SALARY & BENEFITS:

  • $65,000 - $80,000 Annual Salary
  • Annual Cash Bonus and Equity Options commensurate with the role level and experience
  • 100% Remote
  • 401(k) plan
  • Insurance - Health, Dental and Vision
  • Paid Time Off

Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!

Let's Go!