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Client Support Analyst Jobs in Florida (NOW HIRING)

Client Migration Support Analyst

Tampa, FL ยท On-site

$24 - $27.50/hr

Client Migration Support Analyst ?? 100% In-Office | Financial Services Environment Be the Trusted Connection During High-Impact Client Transitions SVS Group is partnering with a well-known global ...

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Rep

Orlando, FL ยท Remote

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Rep

Orlando, FL ยท Remote

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Rep

Orlando, FL ยท On-site

$15.50 - $20.25/hr

Analyze client needs and recommend relevant features to enhance their experience. Continued Development * Stay current with industry information, changes, and updates to provide informed support.

Client Support Technician

Eglin, FL ยท On-site

$19.75 - $27/hr

Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... MANTECH seeks a motivated, career and customer-oriented Client Support Technician to join our team ...

Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career ... MANTECH seeks a motivated, career and customer-oriented Client Support Technician to join our team ...

Client Technologies Technician / Application Support Specialist We are seeking a Client ... Strong analytical and troubleshooting abilities. * Excellent customer service and communication ...

Desktop Support Analyst

Tampa, FL ยท On-site

$21.25 - $28.50/hr

Kforce has a client that is seeking a Desktop Support Analyst in Tampa, FL. Summary: The Desktop Support Analyst has a primary function to provide personalized service to Business Partners by ...

Operations Support Analyst

Tampa, FL ยท Hybrid

$61K - $77K/yr

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. The Operations Support ...

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Client Support Analyst information

See Florida salary details

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How much do client support analyst jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support analyst in Florida is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $29.66 per hour, depending on experience, location, and employer.

What does a Client Support Analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are the key skills and qualifications needed to thrive as a Client Support Analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are some common challenges a Client Support Analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.
What are popular job titles related to Client Support Analyst jobs in Florida? For Client Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Support Analyst jobs in Florida look for? The top searched job categories for Client Support Analyst jobs in Florida are:
Client Migration Support Analyst

Client Migration Support Analyst

SVS Group

Tampa, FL โ€ข On-site

$24 - $27.50/hr

Full-time

Posted 11 days ago


Job description

Client Migration Support Analyst

?? 100% In-Office | Financial Services Environment

Be the Trusted Connection During High-Impact Client Transitions

SVS Group is partnering with a well-known global financial institution to support a large-scale client migration initiativeโ€”and weโ€™re looking for detail-driven, relationship-focused professionals to join the team.

This role is ideal for individuals who thrive in high-touch client support, enjoy solving problems, and take pride in delivering white-glove service during critical account transitions.


What Youโ€™ll Be Doing

As a Migration Support Analyst, youโ€™ll play a key role in ensuring a smooth, accurate, and positive experience for high-value clients as their accounts move from one platform to another.

Youโ€™ll be responsible for:

  • Supporting client account creation and service transfers

  • Performing manual data entry and validation during migrations

  • Coordinating and collecting required client documentation

  • Acting as a Relationship Specialistโ€”providing high-touch, white-glove service

  • Conducting client outreach via phone, email, and scheduled conversations

  • Creating and following client communication scripts and criteria

  • Providing Level 1 triage and post-conversion support

  • Partnering with internal bank teams to identify, escalate, and resolve issues

  • Tracking requests and activities through completion

  • Supporting surge activity forecasting and reporting

  • Assisting training teams with insights to help build client-facing materials


Who Weโ€™re Looking For

Weโ€™re seeking professionals who are client-obsessed, detail-oriented, and team-driven.

Ideal background includes:

  • 5+ years of experience as a:

    • Junior Banker

    • Relationship Specialist

    • High-level Call Center Professional

  • Experience supporting high-net-worth or premium clients

  • Strong familiarity with banking or financial services environments

  • Prior exposure to account migrations, conversions, or service transfers (preferred)


Skills That Will Set You Apart
  • High-touch relationship management & white-glove service

  • Strong verbal and written communication

  • Analytical thinking and lateral problem-solving

  • Ability to simplify and explain complex processes

  • Attention to detail with consistent, reliable execution

  • Confidence in negotiation and dispute resolution

  • Collaborative mindset with strong stakeholder communication

  • Proactive, hands-on approach to work


Schedule & Training Details
  • Work Schedule:
    Start times fall between 3:00 AM โ€“ 7:00 AM CST
    (Most demand is currently for earlier start times. Flexibility is required.)

  • Training Schedule:
    Training will begin between 5:00 AM โ€“ 9:00 AM CST

Schedules are assigned based on regional workload and business needs.


Why This Role
  • Be part of a high-visibility financial services initiative

  • Work in a structured, professional, and collaborative environment

  • Deliver premium service to valued clients during key transitions

  • Gain exposure to enterprise-level banking operations and migrations

  • Join SVS Groupโ€™s network supporting top-tier organizations


If youโ€™re someone who takes pride in precision, thrives in fast-paced environments, and enjoys being the trusted point of contact for clientsโ€”this role was built for you.

?? Apply today and help bring confidence, clarity, and care to every client transition.


SVS Group logo

About SVS Group

Sourced by ZipRecruiter

A knowledgeable staff is the #1 factor that sets us apart from our competitors. All of our staffing consultants have held 'hands-on' jobs in their specialty area, offering keen knowledge of what is needed to sufficiently staff, manage, and complete a project from start to finish.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oakland, CA, US

Year founded

1996

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