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Client Support Analyst Jobs (NOW HIRING)

Amicis Global

Client Support Analyst

South Jordan, UT · On-site

Client Support Analyst Location: South Jordan, UT Duration: 12+ Months Preference for 1 of the following criteria: * College Degree * Previous contact center experience Position Description Client ...

Kellton Tech

Client Support Analyst

South Jordan, UT · On-site

Client Support Analyst Pay Rate: $ 22.17 / Hr on a W2 contract without benefits Location: South Jordan, UT Duties may include: * Processing incoming and outgoing paperwork including mail and ...

Ripple

Client Support Analyst

Chicago, IL · On-site

We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software. Your responsibilities involve ...

CereCore

Client Support Analyst

Nashville, TN · On-site

CereCore is seeking a Client Support Analyst to join our team in Nashville, TN. Responsibilities: * Facilitates Client Support Services for CereCore clients. * Documents all customer inquiries ...

SmarterDx

Client Support Analyst I

$60K - $70K/yr

Role SmarterDx is seeking a Client Support Analyst who thrives on solving complex problems and taking ownership from initial intake through resolution. As the first point of contact for our clients ...

Ripple

Client Support Analyst

Chicago, IL · On-site

$92K - $110K/yr

We are hiring a Client Support Analyst to join our expanding Global team. You will serve as the main support contact for clients using our treasury management software. Your responsibilities involve ...

Experian

Client Support Analyst

Schaumburg, IL · On-site +1

$80K - $139K/yr

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end ...

Athenahealth

Client Support Analyst

Belfast, ME · Hybrid

$30K - $50K/yr

The Client Support Center Analyst serves as a primary point of contact for customers, providing support through phone, case management, and follow-up communications to resolve product and workflow ...

Athenahealth

Client Support Analyst

Belfast, ME · On-site

$30K - $50K/yr

The Client Support Center Analyst serves as a primary point of contact for customers, providing support through phone, case management, and follow-up communications to resolve product and workflow ...

Experian

Client Support Analyst

Schaumburg, IL · Remote

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end ...

SmarterDx

Client Support Analyst I (Part Time)

Role SmarterDx is seeking a part-time Client Support Analyst ( no more than 25 hours a week, 8AM - 12PM ET or 5PM-12PM ET ) who thrives on solving complex problems and taking ownership from initial ...

SmarterDx

Client Support Analyst I (Part Time)

$34.62/hr

Role SmarterDx is seeking a part-time Client Support Analyst ( no more than 25 hours a week, 8AM - 12PM ET or 5PM-12PM ET ) who thrives on solving complex problems and taking ownership from initial ...

Skynet Innovations

Client Support Analyst II

Macon, GA · On-site

Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support ...

LayerCake

Client Support Analyst II

Phoenix, AZ · On-site

Client Support Analyst II Company: Total Networks (LayerCake Technologies Phoenix Branch) Location: Phoenix Arizona About the Role: LayerCake is seeking a Support Engineer II to provide intermediate ...

LayerCake

Client Support Analyst II

Macon, GA · On-site

Client Support Analyst II Location: Macon, GA About the Role: LayerCake is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support ...

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Client Support Analyst information

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How much do client support analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for client support analyst in the United States is $27.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $39.66 per hour, depending on experience, location, and employer.

What does a client support analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are some common challenges a client support analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a client support analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.
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Client Support Analyst jobs near you
Infographic showing various Client Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $58,075 per year, or $27.9 per hour.

Client Support Analyst

Amicis Global

South Jordan, UT • On-site

Contractor

Re-posted 16 days ago

Job description

Title: Client Support Analyst
Location: South Jordan, UT
Duration: 12+ Months 
 
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
Ability to contribute in a fast-paced, team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center