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Client Support Analyst Jobs in Texas (NOW HIRING)

Talus Payments

Sales Support Analyst

Dallas, TX · On-site

Sales Support Analyst (SSA) is responsible for supporting new partners from onboarding and ... Act as the liaison for our new Partner(s) and internal client support teams by managing ...

Harris

Support Analyst

Allen, TX · On-site

$60K - $70K/yr

... onsite client visits. Support Analysts in this role will assist clients in the usage and understanding of our Appraisal & Tax Collection software packages used by local governmental agencies ...

Harris

Support Analyst

Allen, TX · On-site

$60K - $70K/yr

... onsite client visits.Support Analysts in this role will assist clients in the usage and understanding of our Appraisal & Tax Collection software packages used by local governmental agencies ...

Office Ally

Client Support Manager

San Antonio, TX

The Client Support Manager is a strategic and operational leader responsible for overseeing the ... Use data, reporting, and analytics to inform decisions related to staffing, training, quality, and ...

defi AUTO LLC

Client Support Desk Analyst

Roanoke, TX · On-site

$60K - $75K/yr

You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ... The Client Service Desk is the hub of the organization as we interact with multiple departments and ...

defi AUTO LLC

Client Support Desk Analyst

Austin, TX · On-site

$60K - $75K/yr

You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ... The Client Service Desk is the hub of the organization as we interact with multiple departments and ...

Onbe

Client Support Manager

Plano, TX · On-site

Review key reports and metrics related to the program, analyze the data, and discern any issues or ... support the client's health are done timely and accurately (i.e., order processing, payments ...

Onbe

Client Support Manager

Plano, TX · On-site

Review key reports and metrics related to the program, analyze the data, and discern any issues or ... support the client's health are done timely and accurately (i.e., order processing, payments ...

Procom Services

Technical Support Analyst

Plano, TX

Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Technical Support Analyst On behalf of our client ...

Wise Skulls

Teamcenter Support analyst

Austin, TX · On-site

Infosys End Client: To be disclosed JD: Key Responsibilities * Provide Level 2 support for ... Analyze and resolve incidents, service requests, and problem tickets within defined SLAs.

pbssystems

Service Support Analyst

Arlington, TX

PBS Systems is looking for a Service Support Analyst to join our Client Services team, as a Service Support Analyst, you will provide excellent support to our new and existing customers in the ...

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All JobsClient Support Analyst JobsClient Support Analyst Jobs in Texas

Client Support Analyst information

See Texas salary details

$11

$26

$37

How much do client support analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client support analyst in Texas is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $36.97 per hour, depending on experience, location, and employer.

What does a client support analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are the key skills and qualifications needed to thrive as a client support analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are some common challenges a client support analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.

What are popular job titles related to Client Support Analyst jobs in Texas?

For Client Support Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Support Analyst jobs in Texas look for?

The top searched job categories for Client Support Analyst jobs in Texas are:

Client Support Analyst jobs near you
Infographic showing various Client Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,105 per year, or $26 per hour.

Client Support Analyst - Import VIP

MSC Mediterranean Shipping Company SA

Houston, TX

Full-time

Posted 2 days ago

New

Job description

The Client Support Analyst works closely with the VIP Client Support Specialist and is tasked with collecting, processing, and compiling data for reporting purposes. The VIP Client Support Analyst monitors and maintains communication with IMP VIP clients, handling or assigning cases to the VIP Client Support Specialist depending on the level of complexity.

The ideal candidate for The Client Support Analyst role is someone who demonstrates exceptional organization skills, ensuring that tasks and projects are managed with precision and efficiency. The attention to detail enables to identify patterns, errors, and opportunities within complex datasets, ensuring accuracy in every analysis they undertake. With a strong customer orientation, this candidate prioritizes understanding and addressing client needs, tailoring their insights to provide actionable recommendations.

Key Responsibilities:

  • Create and deliver all assigned VIP reports.
  • Resolves customer inquiries in a timely manner.
  • Proactively identifies customers' needs.
  • Monitors account performance, identifying and reporting trends to VIP Client Support Specialist
  • Establishes relationships with operational departments to develop successful collaboration.
  • Directly address any day-to-day requests utilizing properly and efficiently the established communication channels (email, phone), and assign the more complex cases to the respective VIP Client Support Specialist
  • Work closely with the VIP Client Support Specialist in identifying and anticipating customers' issues.
  • Follow strictly company policies and procedures.
  • Performs other duties as assigned.
  • Strictly follows company policies and procedures.

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