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Client Support Analyst Jobs in Texas (NOW HIRING)

Procom Services

Technical Support Analyst

Plano, TX

Contract Staffing (Staff Augmentation) Permanent Placement (Staff Augmentation) ICAP (Contractor Payroll) Flextrack (Vendor Management System) Technical Support Analyst On behalf of our client ...

Onbe

Client Support Specialist

Plano, TX

$17.25 - $23.25/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure ... analysis. * Collaborates on the integration of new programs for new and existing * Works on ...

Onbe

Client Support Specialist

Plano, TX · On-site

$17.25 - $23.25/hr

Client Support Specialist Plano, Texas, United States Onbe, a fast-growing FinTech, bringing ... analysis. * Collaborates on the integration of new programs for new and existing * Works on ...

Wise Skulls

Teamcenter Support analyst

Austin, TX · On-site

Infosys End Client: To be disclosed JD: Key Responsibilities * Provide Level 2 support for ... Analyze and resolve incidents, service requests, and problem tickets within defined SLAs.

GoodLeap

Client Support Manager

Plano, TX

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer ... Analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or ...

GoodLeap

Client Support Manager

Plano, TX · On-site

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer ... Analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or ...

Onbe

Client Support Specialist

Plano, TX · On-site

$17.25 - $23.25/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure ... analysis. * Collaborates on the integration of new programs for new and existing * Works on ...

GoodLeap

Client Support Manager

Plano, TX

$21/hr

The Client Support Manager works with our partners to ensure we are delivering the best customer ... Analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or ...

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OmniForce

Technology Support Analyst III

Houston, TX

$75K - $80K/yr

Our client, headquartered in Houston, is a privately owned firm specializing in consulting, back ... They are looking for a Technology Support Analyst to join their team. The Technology Support ...

OmniForce

Technology Support Analyst III

Houston, TX

$75K - $80K/yr

Our client, headquartered in Houston, is a privately owned firm specializing in consulting, back ... They are looking for a Technology Support Analyst to join their team. The Technology Support ...

TEKsystems

Client Support Specialist

Dallas, TX · Remote

$26/hr

We are hiring a remote Client Support Specialist to support hospital clients with account inquiries ... Generate and analyze reports using Excel and internal systems * Maintain accurate documentation and ...

GLORY

IS Support Analyst

Carrollton, TX · On-site

IS Support Analyst Department: IS - Infrastructure Employment Type: Permanent - Full Time Location ... Diagnose and resolve client and system-related issues; recommend and implement appropriate ...

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All JobsClient Support Analyst JobsClient Support Analyst Jobs in Texas

Client Support Analyst information

See Texas salary details

$11

$26

$37

How much do client support analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for client support analyst in Texas is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $36.97 per hour, depending on experience, location, and employer.

What does a Client Support Analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are the key skills and qualifications needed to thrive as a Client Support Analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What are some common challenges a Client Support Analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.
What are popular job titles related to Client Support Analyst jobs in Texas? For Client Support Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Client Support Analyst jobs in Texas look for? The top searched job categories for Client Support Analyst jobs in Texas are:
Client Support Analyst jobs near you
Infographic showing various Client Support Analyst job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 32% Full Time, 23% Part Time, 3% Temporary, 39% Contract, and 2% Nights. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $54,105 per year, or $26 per hour.
Technical Support Analyst

Technical Support Analyst

Procom Consultants Group

Dallas, TX

Contractor

Posted 12 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


We are looking for a Technical Support Analyst to join our team. The right candidate MUST have excellent knowledge and/or hands on experience on networking -- as well as -- outstanding communication skills.


Technical Support Analyst Mandatory Skills


Networking / Troubleshooting Skills


a. Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services.

b. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues.

c. Expertise to troubleshoot or describe common networking and application protocols.

Example: Ability to describe several computer related issues where the candidate had to perform extensive troubleshooting - describing all steps taken from analysis to fault isolation to resolution.


d. Ability to dissect application issues at the application layer.

Example: Can the candidate diagnose a failing application by means of examining processes and services tied to said application.


e. Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality.


Preferred Requirements:


McAfee's product knowledge is a plus


Communication Skills


a. Understanding and applying Active Listening

b. Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions

c. Ability to teach complex topics


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


6+ Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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