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Client Support Analyst Jobs in Texas (NOW HIRING)

Solicitation Reference Number: 70127077 Direct Client: Texas Education Agency Working Title: Product Support Analyst III Work Location: Austin, TX - Telework JD: 8+ years of experience in the field ...

New

... navigate Client tools and processes. Responsibilities: * Support and maintain the WellView ... Data analysis and mass updates * Data recovery * Data handover for divestments and acquisitions

PBS Systems is looking for a ServiceSupport Analyst to join our Client Services team, as a ServiceSupport Analyst, you will provide excellent support to our new and existing customers in the Service ...

In this role, you will be providing support services for clients, product engineers, delivery ... related to the Client's policies · Assist the onboarding of client new hires thru system ...

In this role, you will be providing support services for clients, product engineers, delivery ... client new hires thru system navigation and policy questions Ensure efficient coordination ...

In this role, you will be providing support services for clients, product engineers, delivery ... related to the Client's policies · Assist the onboarding of client new hires thru system ...

In this role, you will be providing support services for clients, product engineers, delivery ... related to the Client's policies • Assist the onboarding of client new hires thru system ...

Client Support Specialist

Austin, TX · On-site

$65K - $75K/yr

Expert at managing support ticket queues and responsible for driving client requests to a timely ... Experienced in data analysis and product documentation * Experience working with: * Help Desk ...

AMS will pay $500 should the person you refer gets hired Job Summary: IT Support Analyst - Houston, TX Our client, a well-regarded law firm in Houston, is seeking a full-time, in-office IT Support ...

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

Expert at managing support ticket queues and responsible for driving client requests to a timely ... Experienced in data analysis and product documentation * Experience working with: * Help Desk ...

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Client Support Specialist

Austin, TX · On-site

$17.75 - $24/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Showing results 21-40

Client Support Analyst information

See Texas salary details

$11

$26

$37

How much do client support analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client support analyst in Texas is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $36.97 per hour, depending on experience, location, and employer.

What does a client support analyst do?

A Client Support Analyst is responsible for assisting clients with technical and product-related issues, ensuring customer satisfaction by resolving problems efficiently. They serve as the main point of contact between the company and its clients, troubleshooting issues, answering queries, and providing guidance on using products or services. Additionally, they may document recurring problems, escalate complex issues to higher-level support, and contribute to improving support processes based on client feedback.

What are some common challenges a client support analyst faces when troubleshooting client issues, and how can these be effectively managed?

Client Support Analysts often encounter challenges such as diagnosing complex technical issues with limited information, managing multiple client requests simultaneously, and communicating technical solutions to clients with varying levels of technical expertise. Effectively managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building good relationships with clients and collaborating closely with internal technical teams can also help streamline resolution processes and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a client support analyst, and why are they important?

To thrive as a Client Support Analyst, you need strong problem-solving skills, customer service experience, and a relevant degree or background in IT or business. Familiarity with CRM software, ticketing systems, and remote troubleshooting tools is typically required, along with certifications like ITIL or CompTIA A+. Excellent communication, patience, and active listening help build rapport and resolve client issues efficiently. These skills ensure timely, effective support and high client satisfaction, which are critical for maintaining strong business relationships.

What job categories do people searching Client Support Analyst jobs in Texas look for?

The top searched job categories for Client Support Analyst jobs in Texas are:

Infographic showing various Client Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,105 per year, or $26 per hour.

Client Support Specialist

Randstad Digital

San Antonio, TX • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

job summary:

This role is responsible for the integrity and accuracy of data received from clients and the CM group. The Client support Specialist will be the primary point of contact for clients, ensuring data is received promptly and is free of errors. This position requires a keen eye for detail, the ability to work independently, and strong problem-solving skills to manage and resolve data-related issues.


location: San Antonio, Texas
job type: Contract
salary: $17 - 19 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
  • Data Monitoring and Analysis: Use established procedures to review, analyze, and format client data to ensure it meets company standards. This includes identifying and correcting errors, and generating and analyzing load and error reports.
  • Client Communication: Proactively contact clients to request and solicit data files, ensuring timely submission based on company protocols. You will also communicate with CMs (Case Managers) and CM Analysts to resolve data issues and ensure smooth data flow.
  • System Utilization: Learn and effectively use proprietary software, such as Columbia Ultimate Business Systems Collection software, to perform daily tasks, including data processing and error resolution.
  • Issue Resolution & Reporting: Identify and report system, software, or process-related issues to management. This involves detailed observation and clear communication of the problem to ensure a quick resolution.
  • General Duties: You may be assigned other tasks as needed to support the team and department goals.

qualifications:

Bachelor's Degree


2. Microsoft Office Suite expertise


3. File and Data Analysis


4. Attention to Detail


5. Strong oral and written communication skills


skills:

eye for detail,primary point of contact,strong problem-solving skills,ability to work independently,Client support



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.