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Cerner Support Jobs in Texas (NOW HIRING)

CYNET SYSTEMS

Cerner Delivery Manager

Dallas, TX · On-site

$65/hr

Experience in running AMS support for large healthcare organizations. * Strong understanding of SLA ... Skills: * Strong Cerner Functional Breadth. * Excellent communication and presentation skills.

Lorven Technologies

Systems Analyst 3

Austin, TX · On-site

... Cerner Millennium Oracle schemas. 5. Support enterprise wide EHR data migration, reporting, and legacy system retirement initiatives. 6. Develop, maintain, and support structured data feeds, flat ...

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Cerner Support information

What is Cerner Support?

Cerner Support refers to the team or services that assist users of Cerner healthcare software with troubleshooting, technical issues, software updates, and general guidance. These professionals help hospitals, clinics, and other healthcare organizations ensure their Cerner systems operate smoothly and efficiently. Cerner Support can include help desk support, on-site assistance, system maintenance, and user training. Their goal is to minimize system downtime and help users get the most out of Cerner's electronic health record (EHR) solutions.

What are the key skills and qualifications needed to thrive as a Cerner Support specialist?

To thrive as a Cerner Support Specialist, you need a solid understanding of healthcare workflows, knowledge of Cerner EHR systems, and preferably a background in health informatics or IT. Experience with Cerner Millennium modules, troubleshooting tools, and relevant certifications like Cerner Certified Professional are highly valued. Strong problem-solving abilities, communication skills, and patience are essential for effectively assisting end-users and collaborating with clinical teams. These skills are crucial for ensuring smooth system operation, minimizing downtime, and supporting high-quality patient care through efficient technology use.

What are some common challenges faced by Cerner Support professionals, and how can they be addressed?

Cerner Support professionals often encounter challenges such as troubleshooting complex user issues, adapting to regular software updates, and managing communication between clinical staff and IT teams. To address these, it is important to stay current with Cerner training modules, develop strong problem-solving skills, and foster effective communication with both technical and non-technical colleagues. Proactive learning and participating in knowledge-sharing sessions with peers can also help support professionals handle evolving system functionalities and user needs efficiently.

What is the difference between Cerner Support vs Cerner Analyst?

AspectCerner SupportCerner Analyst
CertificationsOften requires Cerner-specific certifications and IT support skillsRequires Cerner certifications, healthcare IT knowledge, and analytical skills
Work EnvironmentTechnical support teams, healthcare IT departmentsHealthcare facilities, IT departments, project teams
Employer & Industry UsageHospitals, clinics, healthcare IT vendorsHospitals, healthcare organizations, consulting firms
Search & Comparison IntentSupport, troubleshooting, technical assistanceData analysis, system optimization, project implementation

While both roles involve working with Cerner systems, Cerner Support primarily focuses on troubleshooting and technical assistance, whereas Cerner Analysts analyze data and optimize system performance within healthcare settings.

What are popular job titles related to Cerner Support jobs in Texas? For Cerner Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Cerner Support jobs in Texas look for? The top searched job categories for Cerner Support jobs in Texas are:
What cities in Texas are hiring for Cerner Support jobs? Cities in Texas with the most Cerner Support job openings:
Cerner Support jobs near you
Infographic showing various Cerner Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Cerner Trainer Inpatient

Impulse Strategic Solutions

San Antonio, TX • On-site

Full-time

Re-posted 12 days ago

Job description


Responsibilities
  • Design, develop and deliver training programs (classroom, virtual, one-on-one) for physicians (MDs), advanced practitioners and other clinical users on Cerner modules and workflows.
  • Partner with clinical leadership, informatics, IT and project management teams to understand workflows, system changes and go-live plans.
  • Create training materials: facilitator guides, job aids, quick reference sheets, e-learning modules.
  • Provide "elbow-to-elbow" support (on-the-floor) at go-lives and during adoption phases to assist clinicians with live system usage.
  • Assess user competency and training effectiveness; perform follow-up training, reinforce adoption and provide support for users who need additional assistance.
  • Serve as a subject matter expert on Cerner functionality and how it maps to clinical workflow and best practices.
  • Monitor and report on training metrics (number trained, competency achieved, user satisfaction, adoption rates).
  • Identify barriers to adoption, collaborate to optimize workflows, and update training content accordingly.
  • Travel frequently (often to client sites, sometimes nationally/internationally) depending on implementation roll-out.
  • Maintain up-to-date knowledge of the Cerner platform, new releases, and how they impact clinical workflows.

Typical Qualifications
  • Clinical background (for an "MD Trainer" working with physicians) - often an RN, MD, advanced practice clinician or equivalent clinical experience.
  • Prior experience in adult education/training, facilitation of physician/clinical staff training.
  • Experience with Electronic Health Records (EHR) - ideally Cerner modules (e.g., PowerChart, CPOE, Care Compass , FirstNet) or at least healthcare IT experience.
  • Strong understanding of clinical workflows (acute care, specialty care) and how technology supports them.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to travel - close to 100% on site.
  • Preferred: Bachelor's or Master's degree, certification in clinical informatics or training/education, previous go-live experience.
  • Familiarity with change management, adoption strategies, adult learning theory and training content development.

Job Type: Contract
Experience:
  • Cerner MD Training: 3 years (Required)
  • PowerChart Training: 3 years (Required)
  • CPOE Training: 3 years (Required)
  • FirstNet Training: 3 years (Required)
  • Acute/Inpatient Training: 3 years (Required)

Willingness to travel:
  • 100% (Required)

Work Location: On the road

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