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Technical Support Analyst Remote Jobs in Texas (NOW HIRING)

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST *Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

Experience working in a customer support or technical support environment. * Excellent ... Strong analytical and problem-solving skills. * Ability to prioritize and manage multiple ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ...

Abrigo

Support Analyst

Austin, TX · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

Abrigo

Support Analyst

Austin, TX · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

Sageworks

Support Analyst

Austin, TX · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Bachelor's degree in Finance, Economics or equivalent years of experience * 2+ years technical ...

SimpliGov

Technical Support Specialist

Austin, TX · Remote

US - Remote About Us: SimpliGovis a leading government workflow automation platform that helps ... Analyze telemetry using available monitoring and diagnostics tools, including Azure Monitor ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...

Brivo

Technical Support Agent (Video)

Austin, TX · On-site +1

$18 - $21/hr

... remote. This position is based at our Austin, TX headquarters. The available shifts are Monday ... Strong analytical and problem-solving skills * Proficient with or the ability to quickly learn an ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

Manage technical support activities, including documentation, corrective actions, root cause analysis, CRM tickets, and warranty-related support. * Identify opportunities to improve field service ...

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Technical Support Analyst Remote information

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Texas?

The most popular types of Technical Support Analyst jobs in Texas are:

What are popular job titles related to Technical Support Analyst Remote jobs in Texas?

For Technical Support Analyst Remote jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Technical Support Analyst Remote jobs in Texas look for?

The top searched job categories for Technical Support Analyst Remote jobs in Texas are:

What cities in Texas are hiring for Technical Support Analyst Remote jobs?

Cities in Texas with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technical Support Analyst

Scanning Solutions

League City, TX • Remote

$28 - $39/hr

Full-time

Posted 6 days ago

Job description

This is a remote position.

Scanning Solutions is seeking a Technical Support Analyst to assist customers and internal teams with software and technology-related questions. The Technical Support Analyst will troubleshoot application issues, investigate reported problems, provide clear technical guidance, document resolutions, and coordinate with the appropriate teams when additional assistance is required.

This position is designed for a dependable and analytical professional who enjoys solving technology-related problems and helping users have a positive experience with business software.


Requirements
* High school diploma or equivalent required; technical education or certification is a plus.
* Previous technical support, help desk, software, or customer service experience is preferred but not required.
* Strong problem-solving and analytical abilities.
* Comfortable learning new software applications and technology systems.
* Strong written and verbal communication skills.
* Strong attention to detail and documentation skills.
* Ability to manage multiple requests and prioritize assignments.
* Ability to work independently while collaborating with internal teams.
* Reliable internet connection and a suitable remote work environment.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional and technical development opportunities.
* Collaborative and supportive work environment.
* Opportunities to gain experience with business software and technology solutions.
* Additional company benefits may be available based on eligibility and employment status.