ZipRecruiter

Log In

1

Xbox Support Jobs in Texas (NOW HIRING)

TRUCKING PEOPLE

Simulation Operator AV Testing

Austin, TX · On-site

$24 - $28/hr

This role is critical in supporting the development and safety testing of autonomous vehicle ... Proficiency with gaming controllers (e.g., Xbox, PlayStation, PC joystick) * Excellent hand-eye ...

Microsoft

Senior Data Center Metro Director

Abilene, TX · On-site

$102K - $139K/yr

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

Microsoft

Supply Chain Planner

Austin, TX · On-site

$29.25 - $39.75/hr

... Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion ...

Microsoft

Data Center Program Manager

San Antonio, TX · On-site

$109K/yr

... Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and ... Our foundation is built upon and managed by a team of subject matter experts working to support ...

next page

Showing results 1-20

All JobsXbox Support JobsXbox Support Jobs in Texas

Xbox Support information

See Texas salary details

$11

$23

$39

How much do xbox support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for xbox support in Texas is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is an Xbox Support?

An Xbox Support job involves assisting customers with technical issues, account management, billing inquiries, and troubleshooting for Xbox consoles, services, and games. Support representatives help users via phone, chat, or email, guiding them through solutions to enhance their gaming experience. They also provide information on policies, warranties, and subscription services like Xbox Game Pass. Strong communication and problem-solving skills are essential for this role.

What does an Xbox Support do?

A typical day in Xbox Support involves responding to customer inquiries via phone, email, or chat, assisting with troubleshooting technical issues, account management, and providing guidance on Xbox services and products. Team members collaborate closely with colleagues and escalate complex issues to specialized technical teams when needed. You may handle a variety of cases, ranging from connectivity and software questions to hardware diagnostics. The environment is fast-paced and customer-focused, offering continuous learning opportunities and exposure to new gaming technologies. Many employers provide support through a structured team, fostering a collaborative and supportive atmosphere.

What are the key skills and qualifications needed to thrive in Xbox Support?

Success in an Xbox Support role requires strong troubleshooting abilities, knowledge of gaming consoles and software, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and Xbox-specific diagnostic tools is highly beneficial. Excellent communication, patience, and a customer-focused attitude are crucial soft skills that distinguish top performers. These skills ensure quick problem resolution, positive user experiences, and ongoing satisfaction among Xbox customers.

What are the most commonly searched types of Xbox Support jobs in Texas?

The most popular types of Xbox Support jobs in Texas are:

What are popular job titles related to Xbox Support jobs in Texas?

For Xbox Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Xbox Support jobs in Texas look for?

The top searched job categories for Xbox Support jobs in Texas are:

Xbox Support jobs near you
Infographic showing various Xbox Support job openings in Texas as of August 2026, with employment types broken down into 4% As Needed, 75% Full Time, 6% Part Time, 4% Temporary, and 11% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Customer Game Support

Austin, TX

Diversified Sourcing Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Diversified Sourcing Solutionsexternal

$12/hr

Full-time

Re-posted 10 days ago

Job description

Location: Remote in TEXAS ONLY
Starting pay: $12/hr
Full-Time Position. Must have open availability.

CUSTOMER SERVICE AGENT
Our Customer Service Agents are responsible for maintaining positive relationships with our game
players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This
includes a wide variety of gameplay needs, technical advice, account billing requests, and product
information. Successful candidates will typically have a positive attitude, passion for gaming, analytical
thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting,
and challenging environment in one of the most energizing gaming organizations in the industry!

RESPONSIBILITIES
- Interact with our customers in all of our gaming environments to promote customer satisfaction
- Handle customer requests for our entire catalog of products and services, including:
- Help with Product information, Account Billing requests, Technical help, Gameplay
help
- A mix of Email, Chat and Social networking
- Maintain a working knowledge of our products and services
- Standard console and PC products
- Massively Multiplayer Online games
- Other online services
- All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
- Contribute to record keeping knowledge management for product knowledge bases
- Create, edit, review, and publish content for the Customer Services department in response to
requests from internal stakeholders/external users
- Maintain accuracy, relevancy of all internal/external content

REQUIREMENTS
- Strong English language fluency
- Have excellent verbal and written communication skills [English]
- Have excellent editorial skills with the ability to write clearly for a diverse audience
- Strong customer service ethic, positive attitude, and enthusiasm
- Creative and analytical thinking
- Professional communications skills
- Passion for gaming
- Familiarity with online environments and social networks
- Technical troubleshooting ability with Microsoft Windows operating system
- Familiarity with productivity software, including Microsoft Office products
- Good typing skills

PLUSES
- Experience in entertainment software industry
- Knowledge and passion for massively multiplayer online games
- 1+ years writing/editing/technical communication experience
- Familiarity with MacOS or Mobile operating systems

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!