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Xbox Support Remote Jobs in Texas (NOW HIRING)

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Xbox Support Remote information

See Texas salary details

$44.5K

$97.3K

$158.2K

How much do xbox support remote jobs pay per year?

As of Aug 25, 2026, the average yearly pay for xbox support remote in Texas is $97,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $115,100.00 per year, depending on experience, location, and employer.

What does an Xbox Support Remote representative do?

An Xbox Support Remote representative assists customers with issues related to Xbox products and services, such as troubleshooting technical problems, managing account and billing questions, and providing guidance on using Xbox consoles or subscriptions. They work remotely, meaning they help customers via phone, chat, or email instead of in a physical call center. Their goal is to resolve issues efficiently while delivering a positive customer experience. Remote representatives need strong communication skills and a good understanding of Xbox systems and services.

What are the key skills and qualifications needed to thrive as an Xbox Support Remote specialist?

To thrive as an Xbox Support Remote Specialist, you need strong customer service skills, problem-solving abilities, and a solid understanding of gaming platforms, typically supported by a high school diploma or equivalent. Familiarity with Microsoft support systems, ticketing software, and troubleshooting tools is often required. Excellent verbal communication, patience, and the ability to work independently are crucial soft skills for this role. These skills ensure effective resolution of customer issues, high satisfaction, and efficient remote support in a fast-paced environment.

What are some common challenges faced by remote Xbox Support specialists, and how can they be managed?

Remote Xbox Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to the customer's device, managing multiple support tickets simultaneously, and ensuring clear communication with users of varying technical backgrounds. To succeed, it's important to leverage available diagnostic tools, maintain organized workflows, and participate in regular team meetings for knowledge sharing. Additionally, strong problem-solving skills and patience help in delivering a positive customer experience while working remotely.

What is the difference between Xbox Support Remote vs Customer Service Representative?

AspectXbox Support RemoteCustomer Service Representative
Required CredentialsTechnical knowledge of Xbox products, troubleshooting skills, customer service experienceCommunication skills, basic computer skills, customer service experience
Work EnvironmentRemote, home-based support for gaming productsOffice or remote, handling customer inquiries across various industries
Employer & Industry UsageGaming companies, tech support firmsRetail, telecom, service industries
Search & Comparison IntentTechnical support for XboxGeneral customer service roles

Xbox Support Remote roles focus on providing technical assistance specifically for Xbox products, requiring specialized gaming knowledge. Customer Service Representatives handle a broader range of customer inquiries across industries, often with less technical focus. Both roles involve customer interaction but differ in technical complexity and industry specialization.

What are popular job titles related to Xbox Support Remote jobs in Texas?

For Xbox Support Remote jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Xbox Support Remote jobs in Texas look for?

The top searched job categories for Xbox Support Remote jobs in Texas are:

What cities in Texas are hiring for Xbox Support Remote jobs?

Cities in Texas with the most Xbox Support Remote job openings:

Xbox Support Remote jobs near you
Infographic showing various Xbox Support Remote job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $97,329 per year, or $46.8 per hour.

Release Manager, Publishing (6 month project hire)

Skydance

Austin, TX • On-site, Remote

$115K - $145K/yr

Temporary

Posted 26 days ago

Job description

Skydance Games, a division of Paramount, a Skydance Corporation, is building the future of franchise-driven interactive entertainment. As part of a global storytelling company defined by iconic worlds and multigenerational fandom, we see gaming not as an extension of our brands, but as one of the most powerful ways their stories come to life and evolve alongside the audiences who love them.
Through creativity, collaboration, and trust, we empower our teams to push boundaries and turn bold ideas into experiences that resonate with fans around the world.
Do you want to craft games that challenge expectations and inspire players? Come build something extraordinary with us.  
 
For more information on how we process your personal information, please review the Privacy policy located at https://privacy.paramount.com/recruitment-privacy-notice.
 
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Paramount Games is hiring a Release Manager to own the end-to-end launch process for one of our live titles. This is a high-visibility role that sits at the intersection of development and publishing, keeping every release moving smoothly from first submission to store front.

About the role

You'll be the driving force behind getting post-launch updates onto every platform, on time and without surprises. Working closely with the Executive Producer and the developer, you'll steer day-to-day releases, keep patches and content updates flowing, and support promotional launches along the way. This role suits someone who thinks in systems, spots problems before they become fires, and is always looking for a better way to run the process.

*This will be a 6 month project hire with the potential for extension and/or conversion to staff hire.

Responsibilities
  • Own submissions (patches, content drops, store page updates) across first-party platforms (PlayStation, Xbox, Steam, Epic Games Store, Nintendo)
  • Advise teams on platform compliance requirements, emerging best practices, and new platform opportunities
  • Build and maintain release schedules in partnership with the Executive Producer and developer
  • Serve as the go-to point of contact between development teams and first-party partners
  • Sync with Localization, Marketing, and Development to keep releases on track and high quality
  • Act as the primary technical contact for platform partners
  • Coordinate feature approval processes with platform holders as needed
  • Manage age rating submissions with global rating boards
What you bring
  • Experience shipping on all platforms as a Release Manager (Steam, EGS, Xbox, PlayStation, Nintendo)
  • Hands-on experience with first-party submission and certification processes
  • Expert knowledge of platform requirements: TRCs, XRs, lotcheck, and similar
  • Strong communication skills, including the ability to hold your ground in tough conversations
  • A proactive mindset and comfort owning outcomes
  • Excellent organizational instincts paired with a solutions-first attitude
  • Genuine passion for games and a solid grasp of the full development lifecycle
  • Familiarity with JIRA, Asana, Miro, and Excel
  • Awareness of relevant regulations such as CVAA, COPPA, and GDPR
  • Prior experience on live-service titles
The annual salary range for this position in Los Angeles is $115,000 - $145,000. The salary offered may vary based on the candidate's location, qualifications, experience and relevant expertise, among other factors.  The range indicated is for base salary only and does not reflect the total compensation package, including bonus, benefits, etc. 
We realize that skills and expertise can come from many different experiences and paths, and we encourage you to apply even if you don't meet all of the requirements as written in the job description. 
#Interactive #LI-hybrid #Remote 

Paramount, a Skydance Corporation is a diversified media company creating high quality, event-level entertainment for global audiences. The Company brings to life stories of immersive worlds across its feature film, television, interactive/games, and animation divisions.
 
 
Recruitment Fraud Alert
It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official "@skydance.com" email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at https://skydance.com/report-suspected-fraud/.
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