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Work From Home Technical Support Representative Jobs in Texas

Centerbase

Technical Support Representative

Dallas, TX · On-site +1

$24.04 - $28.84/hr

This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from customers. The work is performed under supervision of the ...

AO Globe Life

Remote Work From Home Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided ... Ability to obtain a Life & Health Insurance License (licensing support available) Why Join Our Team?

The Jernigan Agency

WORK FROM HOME

China Spring, TX · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Corpus Christi, TX · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Symmetry

Sales Representative Work From Home

Houston, TX · On-site +1

Sales Representative Work From Home Must be authorized to work in the US, no work visas offered at ... support and leadership. We build leaders! PRODUCT PORTFOLIO: Our carriers and their products are ...

Symmetry

Sales Representative Work From Home

Taylor, TX · On-site +1

Sales Representative Work From Home Must be authorized to work in the US, no work visas offered at ... support and training from Leaders that have achieved phenomenal success. The decision on how big to ...

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Work From Home Technical Support Representative information

See Texas salary details

$11

$19

$29

How much do work from home technical support representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home technical support representative in Texas is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.40 per hour, depending on experience, location, and employer.

What is a work from home technical support representative?

A Work From Home Technical Support Representative provides remote assistance to customers experiencing technical issues with a product or service. They troubleshoot problems, guide users through solutions, and escalate complex issues when needed. This role requires strong communication skills, technical knowledge, and the ability to work independently. Representatives often support customers via phone, email, or chat while following company policies and procedures.

What does a typical workday look like for a work from home technical support representative?

A typical workday as a Work From Home Technical Support Representative involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users to resolve problems with products or services. You'll often juggle multiple cases simultaneously, documenting each interaction in the company’s helpdesk or CRM system. Though remote, you may participate in regular team meetings and collaborate with engineers or other support team members to address complex issues. Expect a structured schedule, often with set shifts, and opportunities for ongoing training to stay current with product updates and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a work from home technical support representative?

To thrive as a Work From Home Technical Support Representative, you need strong troubleshooting abilities, technical knowledge of relevant products or services, and typically at least a high school diploma or equivalent. Familiarity with remote desktop tools, helpdesk software, ticketing systems, and sometimes certifications like CompTIA A+ are often required. Outstanding verbal communication, patience, and time management set high performers apart in this role. These qualities are crucial for efficiently resolving customer issues, maintaining service quality, and ensuring customer satisfaction in a remote setting.

What are popular job titles related to Work From Home Technical Support Representative jobs in Texas?

For Work From Home Technical Support Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Work From Home Technical Support Representative jobs in Texas look for?

The top searched job categories for Work From Home Technical Support Representative jobs in Texas are:

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Cities in Texas with the most Work From Home Technical Support Representative job openings:

Work From Home Technical Support Representative jobs near you
Infographic showing various Work From Home Technical Support Representative job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,942 per year, or $19.7 per hour.

Technical Support Representative

Sonic Internet + Phone

Dallas, TX • Remote

$20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Why Sonic?


Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone.
Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another.
Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.

Must Bilingual!

About the job:

Technical Support Representatives will provide customer support and technical issue resolution via phone, email and other electronic mediums. This team will consistently deliver knowledge and superior support through understanding and strong communication with each customer.

Your Impact/Duties:

  • Provide customer support and technical issue resolution via phone, email or SMS
  • Configuration of customer equipment and/or software to connect to the internet
  • Troubleshoot and resolve customers' Sonic connectivity, email and/or webhosting related issues
  • Collaborates with other employees to research and resolve issues
  • Resolves tickets generated by staff with technical requests/problems to maintain productivity
  • Provide industry leading customer care to all!

Must Haves:

  • Ability to think logically and problem solve
  • Friendly, can do attitude
  • Eagerness to learn
  • Strong sense of urgency, self-motivated, and able to handle a fast-paced environment
  • Effective verbal and written communication skills
  • An interest in computers and the Internet
  • Ability to manage competing priorities and keep accurate notes/data entry
  • Excellent customer service skills, desire to help and make a positive experience for customers
  • Reliable home internet/wifi and a quiet space to work from home.
  • Bilingual in Spanish is highly preferred

Pay Scale:

Starting Rate: $20/hr

Benefits and Perks:

  • Medical + Dental + Vision benefits
  • 401k and Profit Sharing
  • Remote opportunity
  • Paid Time Off
  • Education opportunities
  • Stipend for high-speed internet access
  • Paid Comprehensive Training
  • Growth Opportunities
  • Company Paid Pregnancy/Bonding Leave

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.