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Technical Support Analyst Remote Jobs Near Me

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The ... Clearly document actions taken in the ticketing record for tracking and data analytics Technical ...

ABB

Technical Support Specialist-1

OH · Remote

Remote {#LI-Remote} This role is contributing to the Automation division in the US. You will be ... Troubleshooting skills and Root cause analysis methodology essential * Basic Industry knowledge of ...

ABB

Technical Support Specialist-1

Delaware, OH · Remote

Remote {#LI-Remote} This role is contributing to the Automation division in the US. You will be ... Troubleshooting skills and Root cause analysis methodology essential * Basic Industry knowledge of ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...

Cart.com

Technical Support Specialist

Groveport, OH

Provide analysis and troubleshooting for complex technical problems related to operations, service ... Provide eyes and hands for our remote network team. * Roll out new IT equipment (computers ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.
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Technical Support Analyst Remote jobs near you
A map of the United States highlighting the number of Technical Support Analyst Remote job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Technical Support Analyst Remote job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Operations & Support Analyst

stateindustrial

Hebron, OH • On-site

Other

Re-posted 26 days ago

Job description

POSITION SUMMARY:

The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical support to corporate, warehouse and field associates, troubleshooting hardware, software, mobile devices, printers, and other peripherals. As part of the IT Operations and Support team, the analyst enhances productivity by responding to service requests, performing installations and training, and resolving technical issues. The ideal candidate is detail-oriented, quality-driven, and a strong communicator who thrives in a collaborative, support-focused environment. 

POSITION RESPONSIBILITIES:

  • Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other system/scheduling tools) and maintain documentation for our corporate operational jobs 
  • Monitor operational jobs for application, network and infrastructure services (Office 365, VM host and file level backup, EDR and others) 
  • Perform SAP application support including analysis, documentation, system management (jobs, errors, security) and troubleshooting 
  • IT support for a variety of technical inquiries and delivering high-quality support to both onsite and remote employees 
  • Ability to work multiple concurrent issues using a ticket management system 
  • Identify patterns of support requests which may be indicative of systemic issues 
  • Clearly communicate and document each support request with detail 
  • Manage administrative personnel changes (New Hires, Transfers, Off-Boarding, etc.,) 
  • Follow department policies and procedures with accuracy 
  • Manage asset management system  
  • Manage and follow processes for system monitoring and alerting 
  • Demonstrated appropriate working knowledge of corporate systems  
  • Demonstrated successful task management experience  
  • Demonstrated ability to comprehend and solve complex business and technical issues 
  • Outstanding ability to learn new applications and technologies 
  • Ability to learn from technical experts 
  • Ability to support common office applications such Microsoft Office 365, Azure AD, Microsoft Teams, Adobe Acrobat, and others as required 
  • Working knowledge of mobile devices, PC hardware, networking, infrastructure and operational management 
  • Special projects, as assigned 

POSITION REQUIREMENTS:

  • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
  • 2–5 years of experience in IT operations, systems support, or infrastructure monitoring
  • Proficiency with monitoring tools (e.g., SAP, SQL, back-up solutions, EDR, or similar)
  • Resolve issues prior to business hours including responding to issues outside of normal working hours
  • Excellent troubleshooting and communication skills
  • Ability to travel (minimal)

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