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As of Sep 14, 2026, the average yearly pay for technical customer support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Technical Customer Support Engineer jobs near you
A map of the United States highlighting the number of Technical Customer Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Technical Customer Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Support Engineer Automation

Columbus, OH • On-site

AMADA TOOL AMERICA, INC.
Architectural Services • 51 - 200 employees
Learn more about AMADA TOOL AMERICA, INC.external

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. Territory will include 
ESSENTIAL FUNCTIONS:

  • Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
  • Able to precisely follow layout drawings and blue prints used in the installation of equipment.
  • Complete status (service) reports on a daily basis and expense reports on a weekly basis.
  • The ability to communicate in the English language.
  • Excellent customer relations and follow through.
  • Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
  • Operation, applications, software, and part programming capabilities, and customer training of such.
  • Use of Amada applications software used in line control and part programming.
  • Regular travel within assigned territories.
  • Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

  • The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

  • Reports to Regional Service Manager

SUBORDINATE STAFF:

  • None

KNOWLEDGE:

  • A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

  • Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
  • Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to read and interpret mechanical and electrical drawings.
  • Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

  • Routine travel within assigned territories with occasional over night stays.
  • Territory:

PAY RATE: $30.00 /HR

BENEFITS:

  • Major Medical and Hospitalization
  • Pharmacy
  • Dental 
  • Vision
  • 401(k) Plan
  • Profit Sharing
  • Life Insurance
  • Long-Term Disability
  • 12 Paid Holidays
  • Travel Accommodations
  • Travel/Milage Pay
  • $200 Work Boot Voucher
  • Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

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