Responsibilities : • Providing professional, technical customer service over the phone, email ... • Supporting system engineering on both in house customer validation testing • Performing ...
Responsibilities : • Providing professional, technical customer service over the phone, email ... • Supporting system engineering on both in house customer validation testing • Performing ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
BA degree in Aerospace, Mechanical, Electrical Engineering or a related technical discipline is ... Work experience in field service support, training and customer relations/ service functions is ...
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
Customer Support Engineer Automation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
Customer Support Engineer Automation
Columbus, OH · On-site
$30/hr
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
Quick apply
To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software ...
Responsibilities include bringing new customers online, keeping customers connected, and supporting our transition as we end of life legacy systems and bring new systems online. This position also ...
Responsibilities include bringing new customers online, keeping customers connected, and supporting our transition as we end of life legacy systems and bring new systems online. This position also ...
Responsibilities include bringing new customers online, keeping customers connected, and supporting our transition as we end of life legacy systems and bring new systems online. This position also ...
Responsibilities include bringing new customers online, keeping customers connected, and supporting our transition as we end of life legacy systems and bring new systems online. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently. This position also ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
They are seeking an Application Support Engineer to implement, support, administer, and maintain enterprise software applications, ensuring system stability and performance while providing technical ...
Customer Support Specialist
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
Quick apply
Customer Support Specialist
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
Be Seen First
Customer Support Specialist
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
Quick apply
Be Seen First
Customer Support Specialist
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
Be Seen First
Customer Support Specialist
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
Quick apply
Be Seen First
Customer Support Specialist
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products ...
As a field Support Engineer, you will be asked to travel throughout your assigned service area with a company vehicle to build customer relations and apply your technical expertise to on-site ...
As a field Support Engineer, you will be asked to travel throughout your assigned service area with a company vehicle to build customer relations and apply your technical expertise to on-site ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
Customer Service Skills: • Demonstrate active listening in order to gain an accurate ... technical support related to enterprise software and hardware • Ability to assess, triage ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
Customer Service Skills: • Demonstrate active listening in order to gain an accurate ... technical support related to enterprise software and hardware • Ability to assess, triage ...
Responsibilities include supporting product performance improvement, cost-reduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers.
Responsibilities include supporting product performance improvement, cost-reduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers.
Technical Support Specialist - Weekday Overnight - Government
Columbus, OH · On-site
$54K - $80K/yr
Due to specific customer contract requirements, this position requires that the successful ... Technical Support
Technical Support Specialist - Weekday Overnight - Government
Columbus, OH · On-site
$54K - $80K/yr
Due to specific customer contract requirements, this position requires that the successful ... Technical Support
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Quick apply
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
Responsibilities include supporting product performance improvement, costreduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers. The ...
Responsibilities include supporting product performance improvement, costreduction initiatives, and providing technical collaboration with engineering, sales, marketing, suppliers, and customers. The ...
Technical Customer Support Engineer information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do technical customer support engineer jobs pay per year?

Full-time
Posted 27 days ago
Job description
ADB SAFEGATE is focused on powering innovation and operational excellence across the organization. The Technical Support Engineer is responsible for providing first line phone support for complex IT based systems and ensuring customer issues are resolved efficiently.
Responsibilities:
• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.
Qualifications:
Required:
• Associates’ Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.
Preferred:
• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.
Company:
ADB SAFEGATE is a provider of solutions that boost efficiency, improve safety, raise environmental sustainability. Founded in 1947, the company is headquartered in Zaventem, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.