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Technical Support Analyst Remote Jobs in Gainesville, FL

Feathr

Manager of Managed Services

Gainesville, FL · Remote

$90K - $100K/yr

Remote (US) The Role Feathr's Managed Services team operates as a specialized internal agency ... Client Escalations & Technical Support * Act as the primary escalation point for critical client ...

Varsity Tutors

Technical Writing Tutor

Gainesville, FL · Remote

$18 - $40/hr

Deep knowledge of technical document design, audience analysis, information architecture ... to support undergraduate students and professionals developing technical communication skills ...

Frankel

Digital Marketing Manager

Gainesville, FL · Remote

... analytics dashboard, this role is your chance to shine as a Digital Marketing Manager at Frankel ... This role requires a balance of technical fluency, strategic thinking, and clear communication to ...

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Technical Support Analyst Remote information

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How much do technical support analyst remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support analyst remote in Gainesville, FL is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $28.32 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Gainesville, FL?

The most popular types of Technical Support Analyst jobs in Gainesville, FL are:

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For Technical Support Analyst Remote jobs in Gainesville, FL, the most frequently searched job titles are:

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Cities near Gainesville, FL with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Gainesville, FL as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,893 per year, or $24.9 per hour.

PeopleSoft FSCM Technical Analyst

KWZ Solutions

Gainesville, FL • Remote

$100K - $120K/yr

Full-time

Re-posted 18 days ago

Job description

PeopleSoft FSCM Technical Analyst (Full-Time)

Location: Remote with periodic onsite (monthly team meeting) Gainesville FL

Employment Type: Full-Time

Industry: Healthcare

Overview

We are working with a well-established healthcare organization seeking a PeopleSoft FSCM Technical Analyst to join their enterprise applications team on a full-time basis.

This is a high-impact, hands-on development role focused on supporting and enhancing PeopleSoft Financials—particularly within Purchasing and Supply Chain operations. The ideal candidate is a strong technical resource who can build, optimize, and support solutions while collaborating across functional and technical teams.

Key Responsibilities

· Design, develop, and support PeopleSoft FSCM applications, with an emphasis on Purchasing

· Build and enhance Fluid UI components and mobile-friendly pages

· Develop customizations using Drop Zones, mappings, and related tools

· Create solutions from the ground up, including new components and enhancements

· Support integrations using Integration Broker and related technologies

· Collaborate with stakeholders to translate business needs into technical solutions

· Participate in system upgrades, enhancements, and ongoing optimization initiatives

· Contribute to reporting and analytics efforts (including dashboarding tools)

· Participate in a rotational on-call support schedule

· Attend monthly onsite team meetings

Required Qualifications

· Strong hands-on experience with PeopleSoft FSCM (v9.x)

· Proven development experience with:

o   Fluid UI / mobile-first design

o   Drop Zones and component customization

o   Building solutions from scratch

· Experience with Integration Broker and enterprise system integrations

· Familiarity with EDI transactions related to purchasing and invoicing

· Experience working in an Oracle database environment

· Strong technical problem-solving and development skills

· Ability to work independently in a fast-paced environment

Preferred Qualifications

· Experience in a healthcare environment

· Exposure to EHR integrations (high-level understanding)

· Experience with Tableau or similar reporting tools

· Familiarity with enterprise workforce/timekeeping systems

Work Environment

· Primarily remote role

· Occasional onsite presence (approximately once per month) for team collaboration

Why This Opportunity

· Full-time, stable opportunity within a growing healthcare organization

· Collaborative team environment with both technical and functional experts

· Opportunity to work on modernizing PeopleSoft (Fluid + mobile)

· High-visibility role supporting critical financial and operational systems

Next Steps

If you’re a hands-on PeopleSoft FSCM developer looking for a full-time opportunity with strong long-term stability, we’d welcome the opportunity to connect.