ZipRecruiter

Log In

2

Technical Support Analyst Remote Jobs in New York

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...

CSAA

Regulatory Reporting Analyst- Remote

New York, NY · Remote

  • Retirement

Job Title Regulatory Reporting Analyst- Remote Requisition Number R7892 Regulatory Reporting ... Extract, prepare, and validate data required to support regulatory filings and external reporting ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

... analyze and share digital evidence in legally sanctioned investigations while preserving data ... Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

... analyze and share digital evidence in legally sanctioned investigations while preserving data ... Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ...

Sublunary

BI Analyst (Remote)

New York, NY · On-site +1

  • Medical

Report on customer data to support Sales team and inventory data to support Product team * Analyse ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

UnitedHealth Group

Data Analyst - Remote

New York, NY · On-site +1

  • Retirement

... support strategic decision-making. The ideal candidate combines solid analytical and technical expertise with the ability to translate complex findings into actionable insights that improve cost ...

New

next page

Showing results 1-20

All JobsTechnical Support Analyst JobsTechnical Support Analyst Remote JobsTechnical Support Analyst Remote Jobs in New York

Technical Support Analyst Remote information

See New York salary details

$16

$30

$47

How much do technical support analyst remote jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical support analyst remote in New York is $30.13, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $34.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in New York? The most popular types of Technical Support Analyst jobs in New York are:
What are popular job titles related to Technical Support Analyst Remote jobs in New York? For Technical Support Analyst Remote jobs in New York, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in New York look for? The top searched job categories for Technical Support Analyst Remote jobs in New York are:
What cities in New York are hiring for Technical Support Analyst Remote jobs? Cities in New York with the most Technical Support Analyst Remote job openings:
Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,663 per year, or $30.1 per hour.

Senior PeopleSoft Integration & Support Analyst (Remote)

Next Generation Inc

New York, NY • Remote

$90 - $130/hr

Full-time

Re-posted yesterday

Job description

Job Title: Senior PeopleSoft Integration & Support Analyst

Job Summary:

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Senior PeopleSoft Integration & Support Analyst to support, maintain, and enhance a production PeopleSoft environment while leading the integration of new modules into the enterprise system. This role combines functional-technical integration, application support, and PeopleSoft development, with exposure across HCM, Payroll, Financials, and related systems.

The ideal candidate brings strong initiative, technical depth, and the ability to work independently in a complex, mission-critical environment.

Key Responsibilities:

PeopleSoft Production Support

Human Resources, Benefits & Payroll

Provide ongoing support and maintenance for the PeopleSoft production environment, including:

oHuman Resources

oBenefits

oPayroll

Troubleshoot and resolve application, data, and process issues in coordination with functional and technical stakeholders

Research, test, and implement data corrections and processing fixes as required

Module Integration & Enhancements

Lead and support the integration of new PeopleSoft modules into the existing production environment, including:

oTime and Labor

oeProcurement

oBudget

oFinancials

Ensure seamless integration, data integrity, and system performance across modules

Technical Development & Customization

Develop and maintain PeopleSoft customizations to meet evolving business requirements

Design, test, and deploy:

oPeopleCode

oApplication Engine programs

oComponent Interfaces

oSQRs

oIntegration and reporting solutions

Upgrades, Patches & Maintenance

Support PeopleSoft upgrades, patches, and fixes

Coordinate testing efforts and assist with implementation activities

Proactively identify potential processing issues and system risks

Database & Technical Support

Provide Oracle DBA support for the PeopleSoft application environment

Assist with performance tuning, troubleshooting, and system stability

Required Qualifications:

Bachelor's degree in a related discipline

3+ years of full-time experience as a PeopleSoft Integration and Support Analyst

Hands-on experience supporting production PeopleSoft environments

Strong initiative, accountability, and ability to work independently

Excellent verbal and written communication skills

Proven ability to collaborate effectively in a team environment

Preferred Experience:

Work assignments may require proficiency in one or more of the following:

PeopleTools

PeopleCode

Application Engine

Component Interface

SQR

XML / BI Publisher

JavaScript

jQuery

Nice to Have:

Experience supporting multi-module PeopleSoft environments

Prior involvement in enterprise system integrations

Experience working in public sector, higher education, or large enterprise environments

Job Benefits:

Competitive hourly rate range based on experience and education of approximately $90 to $130 per hour