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Technical Support Analyst Remote Jobs in Fishkill, NY

HowGood

Product Support Specialist

Stone Ridge, NY · On-site +1

... and analysis across the ticket queue to spot recurring issues, surface them to Product with the ... Clear, friendly written communication; able to explain technical issues simply * Sound judgment on ...

New

HowGood

Product Support Specialist

Stone Ridge, NY · Remote

$50K - $60K/yr

... and analysis across the ticket queue to spot recurring issues, surface them to Product with the ... Clear, friendly written communication; able to explain technical issues simply * Sound judgment on ...

New

MPI Systems

Field Service Engineer

Poughkeepsie, NY · On-site +1

$38 - $42/hr

Provide remote technical support using TeamViewer and other connectivity tools. * Travel to customer sites and provide hands-on support to diagnose and resolve equipment issues. * Interpret ...

New

ABB

Utility Sales Support

Danbury, CT · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... and analyze contract requirements. * Participate in investigating technical problems and ...

Linde

Data Scientist

Danbury, CT · Remote

Support and administer enterprise systems andtechnical platforms while leading technical ... Remote work permitted from any location in theU.S.

Linde Group

Data Scientist

Danbury, CT · Remote

Support and administer enterprise systems andtechnical platforms while leading technical ... Remote work permitted from any location in theU.S.

Owl Cyber Defense

Principal Product Manager

Danbury, CT · On-site +1

Remote (Must be in Eastern or Central time zone) Owl Cyber Defense is a leader and trusted partner ... The PdM will combine technical expertise, market insight, and business acumen to monetize market ...

Preferred Utilities Manufacturing Corp.

Be Seen First

Application / Inside Sales Engineer

Danbury, CT · Remote

$85K - $125K/yr

Analyze customer inquiries and technical specifications to design and select optimal equipment ... Support: Travel to customer facilities to conduct on-site technical reviews, gather necessary ...

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Technical Support Analyst Remote information

See Fishkill, NY salary details

$15

$27

$43

How much do technical support analyst remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for technical support analyst remote in Fishkill, NY is $27.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.15 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What cities near Fishkill, NY are hiring for Technical Support Analyst Remote jobs?

Cities near Fishkill, NY with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you

Technical Director - Commercial Nuclear (Remote)

Leonardo DRS

Danbury, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Leonardo DRS rating

8.1

Company rating: 8.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

115th of 544 rated manufacturers

Job description

Job ID: 114889
The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U.S. Navy and navies around the world.
Job Summary
We are seeking a Technical Director - Commercial Nuclear to provide senior technical leadership for the design, development, modernization, and support of advanced electronic systems used in commercial nuclear applications. This role will lead multidisciplinary engineering efforts, support customer and proposal activities, drive legacy system upgrades, and ensure technically compliant, reliable, and cost-effective solutions for mission-critical programs. This leader will serve as a recognized expert in commercial nuclear engineering, guiding system design, analysis, testing, documentation, and continuous improvement while mentoring engineers and partnering closely with program management, manufacturing, supply chain, and customers.
Job Responsibilities
  • Lead commercial nuclear engineering efforts for complex digital, analog, power, and electronic systems.
  • Direct system design, development, testing, implementation, and lifecycle support for new and legacy products.
  • Serve as the technical authority for customer solutions, proposals, modernization strategies, and engineering execution.
  • Translate customer requirements into compliant, manufacturable, and cost-effective designs.
  • Drive technical excellence through cross-functional leadership, supplier collaboration, mentoring, and continuous improvement.

Qualifications
  • Master's degree in Engineering or related field preferred
  • 10+ years of progressive engineering experience, including significant experience leading complex technical programs and teams
  • Deep expertise in the design and development of electronic systems, including digital, analog, and/or power-related technologies
  • Proven ability to lead cross-functional and interdisciplinary engineering teams
  • Demonstrated success providing technical leadership, mentorship, and project guidance
  • Experience designing Single Event Upset (SEU)-tolerant systems preferred
  • Familiarity with U.S. Nuclear Regulatory Commission (NRC) regulations, policies, and procedures
  • Experience with Commercial Grade Item Dedication (CGID) for nuclear safety applications preferred
  • Knowledge of commercial nuclear and/or military specifications and design practices

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.
Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
*Some employees are eligible for limited benefits only
Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
#NPS
Our Vision. To be the leading mid-tier defense technology company in the U.S.
Our Values. The Leonardo DRS culture is defined by our Core Values and Principles:
- Integrity
- Agility
- Excellence
- Customer Focus
- Community & Respect
- Innovation
We strive to uphold them in all aspects of our business practices to inspire our employees and provide outstanding support for our customers.

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