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Technical Support Analyst Remote Jobs in Fishkill, NY

2Bridge Partners

QA Manager / QA Lead

New City, NY · On-site +1

$180K - $225K/yr

... supporting a technology-focused organization operating in performance-sensitive environments ... This role blends hands-on technical ownership with people leadership, with a mandate to elevate ...

Pkaza

Senior Scheduler Data Centers

New Paltz, NY · Remote

Lead and mentor a team of remote consultants, supporting their development and optimizing workload ... Conduct critical path analysis, schedule reviews, and coordination meetings with project teams and ...

Owl Cyber Defense

Principal FPGA Engineer

Danbury, CT · On-site +1

$160K - $210K/yr

Remote (for those in Eastern or Central time zones) Owl Cyber Defense is a leader and trusted ... Provide technical mentorship across engineering teams. * Support long-term product and technology ...

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$15

$27

$43

How much do technical support analyst remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for technical support analyst remote in Fishkill, NY is $27.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What cities near Fishkill, NY are hiring for Technical Support Analyst Remote jobs?

Cities near Fishkill, NY with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you

Sr. AD, Regional Marketing, nerandomilast - Rheumatology (Remote)

Boehringer Ingelheim Pharmaceuticals, Inc

Ridgefield, CT • On-site, Remote

$170K - $269K/yr

Full-time

Re-posted 10 days ago

Job description

Compensation Data
The base salary range for this position is $170,000 to $269,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here.
Description
Boehringer Ingelheim has a rich history in Interstitial Lung Disease (ILD) and pulmonology. With nerandomilast, a new PD4b inhibitor for the treatment of the ILD Progressive Pulmonary Fibrosis (PPF), Boehringer has the opportunity to expand into the rheumatology market. We are hiring a Senior Associate Director of Regional Rheumatology Marketing to lead and coordinate the development, implementation, and monitoring of regional brand plans, strategies, and tactics for US Rheumatology Health Care Providers (HCPs). The Rheumatology Regional Marketer is recognized as an expert for the Rheumatology segment and provides leadership, mentoring and guidance to others. Additionally, this leader serves as a field resource to achieve rheumatology-regional business objectives through external stakeholder engagement. They partner and collaborate closely with the broader marketing team, including other Regional marketing colleagues. They identify regional and local Rheumatology conferences, key HCP stakeholders and HCP tactics of strategic importance to the brand and therapy area, Help identify regions in the country for prioritization of tactics and strategies.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
This is a remote based position.
Duties & Responsibilities
  • Develop, implement and manage regional and local HCP tactics (HCP/POA sales aids and tools, etc) to support the brand strategy, in collaboration with other brand team members and external agencies/vendors. Begin to develop some strategies for the brand plan as well.
  • Interact with all levels of the Sales Force to ensure effective communication and a team approach to implementation of tactics and provide Sales Force feedback to the home office.
  • Work with analytics & insights to monitor, analyze and interpret latest trends in the market, competition and product performance; communicate insights and recommendations to team members for tactics to be implemented.
  • Partner with Patient Advocacy groups to support efforts made by third party organizations on helping secure patient support.
  • Coordinate activities with internal and external partners/vendors to support and ensure the effective implementation of marketing plans/tactics. Lead cross-functional teams or projects; shares expertise through mentoring of others.
  • Manage risk associated with marketing programs and material by working within the HPRC review process.
  • Provide input to market research on study design and interpret findings to refine product marketing direction.
  • Develop and work with KOLs to validate and optimize brand strategies and tactics.
  • Support annual business planning process as per schedule. Communicate strategic direction to internal and external partners to ensure alignment.

Requirements
  • Bachelor's degree required; MBA preferred.
  • 8 plus years' experience in the US pharmaceutical industry, including 5 years US pharmaceutical marketing experience or other relevant experience.
  • Specialty Marketing/Rheumatology experience strongly preferred.
  • Prior field-based experience preferred.
  • Experience working directly with digital partners to develop and execute initiatives strongly preferred (e.g., Google, third party media providers, social media community platforms, etc.).
  • Experience in guiding and integrating digital analytics and driving metrics-based optimization strongly preferred
  • Demonstrated leadership skills.
  • Demonstrated project management skills.
  • Demonstrated ability to manage budget and resources.
  • Demonstrated ability to achieve results in a highly matrixed organization.
  • History of successful performance.
  • Proficiency in MSOffice, Outlook, and database applications.
  • Ability to travel 50% of the time (will include overnight travel).
  • Has developed knowledge and skills in own discipline; demonstrates qualities of cross-functional leadership; still acquiring higher level skills.
  • Strong communication skills
  • Ability to work collaboratively within a matrixed organization of in-house, field, and external stakeholders to lead development and execution of national/regional strategies and initiatives.

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