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Technical Support Analyst Remote Jobs in Ohio (NOW HIRING)

United States; Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type ... Technical Problem Solving & Analysis * Utilizes lab environments to reproduce customer issues ...

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

We are seeking a customer-focused and driven Customer Support Analyst 1 to join our Operations team ... Remote but ideally located in the Cincinnati OH area. What You'll Do: * Review and assess customer ...

Sr. Business Analyst - Remote

Alexandria, OH · On-site +1

$86K - $112K/yr

Supports one or more highly complex business processes, requiring design or integration of ... Excellent documentation skills, including technical writing. * Exceptional analytical and ...

Sr Financial Analyst-REMOTE

Columbus, OH · On-site +1

$82K - $102K/yr

Support managers with P&L management of both US and Canada retail. * Ongoing Business Insights ... Analyze trends, identify risks and opportunities, and provide recommendations to drive business ...

Come work at a place where innovation and teamwork come together to support the most exciting ... Organized and analytical, able to eliminate sales obstacles through creative and adaptive ...

Come work at a place where innovation and teamwork come together to support the most exciting ... Organized and analytical, able to eliminate sales obstacles through creative and adaptive ...

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Technical Support Analyst Remote information

See Ohio salary details

$14

$26

$41

How much do technical support analyst remote jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical support analyst remote in Ohio is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $29.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are popular job titles related to Technical Support Analyst Remote jobs in Ohio? For Technical Support Analyst Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Ohio look for? The top searched job categories for Technical Support Analyst Remote jobs in Ohio are:
What cities in Ohio are hiring for Technical Support Analyst Remote jobs? Cities in Ohio with the most Technical Support Analyst Remote job openings:
Infographic showing various Technical Support Analyst Remote job openings in Ohio as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,453 per year, or $26.2 per hour.

Senior Commercial Insurance Analyst - Remote

CSAA

Delaware, OH • Remote

$83K - $110K/yr

Full-time

Retirement

Posted 10 hours ago


Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Senior Commercial Insurance Analyst - Remote

Requisition Number

R7696 Senior Commercial Insurance Analyst - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

We are actively hiring for a Senior Commercial Insurance Analyst - Remote!

Your Role:

As a Senior Commercial Insurance Analyst, you will support the overall business strategy by performing analysis to provide data informed decisions. You will formulate solutions and recommendations to complex business problems or processes. You will utilize your insurance knowledge and analytic methods and technical skills to extract actionable insights to inform business strategy and provide valuable risk management recommendations. You will play a crucial role in shaping the data foundation and fostering a robust data focused culture.

You will participate in and may lead large cross-functional projects. You will provide guidance, mentorship and training to develop lower-level associates, with accountability for team success.

Your Work:

  • Performs complex data analysis for commercial insurance related to overall business objectives. Research includes enlisting the collaboration of different departments and gaining their support on findings and action plan.

  • Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration, with a strong focus on generating actionable insights.

  • Applies knowledge gained from involvement in broader issues to make recommendations for procedure development and analysis needed for securing desired solution.

  • Consults with client group to identify and scope business needs and issues. Determines course of action, timeline and necessary participants. Prepares findings and recommendations for clients and presents to senior leaders.

  • Partners closely with IT partners to provide business definitions and data architectural inputs, perform User Acceptance Testing on digital and data assets.

  • Creates and maintains key business intelligence artifacts, will be the owner and SME on the accuracy and logic.

Required Experience, Education and Skills

  • 6+ years of directly related analytical experience in a related industry required.

  • Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.

  • Superior research, statistical, analytical, data processing and mathematical skills with ability to structure and conduct analyses.

  • Ability to make effective formal presentations.

  • Strong oral and written communication skills.

  • Experience in Microsoft Office Suite, SQL, Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques.

  • Knowledge of insurance, accounting and rate-making concepts.

  • Strong ability to independently solve technical challenges by leveraging online resources.

  • Ability to coach and mentor co-workers and give feedback as required by using effective interpersonal skills.

  • Ability to work in a fast-paced team environment.

What would make us excited about you?

  • Advanced degree in related field and/or CPCU designation.

  • Commercial insurance experience.

  • Working knowledge of R or Python.

  • Experience with automating repetitive tasks.

  • Adaptability and the capability of multi-tasking and strong time management.

  • Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).

  • Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

  • Travels as needed for role, including divisional / team meetings and other in-person meetings.

  • Fulfills business needs, which may include investing extra time, helping other teams, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas Insurance Group is an equal opportunity employer.

#LI-JH1

Knowledge, Skills and Abilities

Required:

  • Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses
  • Adaptability and the capability of multi-tasking and strong time management
  • Ability to make effective formal presentations
  • Strong oral and written communication skills
  • Ability to work in a team environment
  • Ability to coach and mentor co-workers and give feedback as required by using effective interpersonal skills
  • Superior knowledge of insurance, accounting and rate-making concepts
  • Proficiency in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques.

Education, Work Experience, Licenses & Certifications

  • Required:
  • Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
  • 6+ years of analytical experience in related industry; multiple functions experience is preferred

Preferred:

  • Advanced degree in related field and/or CPCU designation
  • 0 - 2 years Leadership and mentoring experience
The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Sat, 20 Jun 2026.