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Associate Service Desk Analyst Jobs in Ohio (NOW HIRING)

Brooksource

Service Desk Analyst

Dublin, OH · On-site

$18 - $20/hr

Service Desk Analyst Remote Compensation: $20 per hour ABOUT THE ROLE Our client, is seeking Service Desk Analysts to support a large-scale migration project. In this role, you will provide high ...

Inteliblue

Service Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx Required Skills: * Required to have a dedicated workspace at home and be able to work from home without ...

AtNetPlus

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

AtNetPlus

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

AtNetPlus

Service Desk Analyst

Stow, OH · On-site

$18.75 - $25.50/hr

The Service Desk Analyst will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting issues and ensuring ...

JW Affinity IT

IT Service Desk Analyst

Cincinnati, OH · On-site

$16 - $17/hr

The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional groups within the organization to support client computing, printing and telecommunications needs.

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across ...

New

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH

$19.75 - $27/hr

About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical support, delivering consistent, professional, and customer-focused assistance across ...

New

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and ...

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All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Ohio

Associate Service Desk Analyst information

See Ohio salary details

$13

$22

$34

How much do associate service desk analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for associate service desk analyst in Ohio is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What are the most commonly searched types of Service Desk Analyst jobs in Ohio? The most popular types of Service Desk Analyst jobs in Ohio are:
What are popular job titles related to Associate Service Desk Analyst jobs in Ohio? For Associate Service Desk Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Ohio look for? The top searched job categories for Associate Service Desk Analyst jobs in Ohio are:
Associate Service Desk Analyst jobs near you
Infographic showing various Associate Service Desk Analyst job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,635 per year, or $22.9 per hour.

Service Desk Analyst

Brooksource

Dublin, OH • On-site

$18 - $20/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Job description

Service Desk Analyst
Remote
Compensation: $20 per hour
ABOUT THE ROLE
Our client, is seeking Service Desk Analysts to support a large-scale migration project. In this role, you will provide high-quality end-user support in a fast-paced, ticket-driven environment. You will be responsible for troubleshooting technical issues, assisting users with a wide range of IT needs, and ensuring a smooth experience during the migration. The ideal candidate excels at customer service, communicates effectively with both technical and non-technical users, and thrives in a collaborative support environment.
WHAT YOU'LL DO
  • Provide end-user support in a Service Desk or Call Center environment
  • Troubleshoot technical issues and resolve tickets efficiently
  • Deliver excellent customer service to users with varying technical skill levels
  • Manage and prioritize incoming tickets and requests
  • Escalate complex issues appropriately to higher-level teams
  • Support migration-related activities and user support needs
  • Document issues and resolutions within the ticketing system

WHAT YOU BRING
  • 2+ years of experience in an IT Service Desk or Call Center support role
  • Strong customer service and communication skills, with the ability to interact effectively with both technical and non-technical users
  • Experience managing and escalating technical issues
  • Ability to work in a fast-paced, high-volume support environment
  • Familiarity with ticketing systems (ServiceNow is a plus)
  • Flexibility with scheduling based on business needs
  • Collaborative approach and commitment to delivering excellent customer service

LI: #LI-OL1
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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