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Associate Service Desk Analyst Jobs (NOW HIRING)

Vision Technologies, Inc

Service Desk Analyst

Easton, PA

$19.50 - $26.50/hr

The Service Desk Support Analyst will provide first level technical support to end users on various ... EDUCATION An Associate degree in Computer Science or related disciplines is preferred.

Vision Technologies, Inc

Service Desk Analyst

Easton, PA · On-site

$19.50 - $26.50/hr

Overview The Service Desk Support Analyst will provide first level technical support to end users ... EDUCATION An Associate degree in Computer Science or related disciplines is preferred.

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental Solutions

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Dental Office

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Analytic Search Group

Service Desk Analyst

Tempe, AZ · On-site

$20 - $27.25/hr

Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This ... The Associate will also analyze the data obtained with these tools to diagnose problems, determine ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This ... The Associate will also analyze the data obtained with these tools to diagnose problems, determine ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This ... The Associate will also analyze the data obtained with these tools to diagnose problems, determine ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This ... The Associate will also analyze the data obtained with these tools to diagnose problems, determine ...

Cloud and Things

Service Desk Analyst

Manhattan, NY · On-site

$28 - $35/hr

Service Desk Analyst Location: Remote in New York, NY (Local only) Duration: 6 Months (with potential for extension) Start Date: 07/15/2026 Hourly Rate: W2 $28 - $35/hour Application Deadline: 06/30 ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA

$20 - $27.50/hr

... for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and ... Associates degree or 2 years of relevant experience in a technical field or customer service ...

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All JobsAssociate Service Desk Analyst Jobs

Associate Service Desk Analyst information

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$14

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$35

How much do associate service desk analyst jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for associate service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP, salaries can increase significantly, especially for those with specialized skills in cybersecurity and threat detection.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include specialized roles such as senior consultants, high-level contractors, or freelance professionals in fields like IT, finance, or engineering. These positions often require advanced skills, certifications, or extensive experience, and may involve project-based or contract work with high hourly or daily rates.

What jobs pay $10,000 a month without a degree?

An Associate Service Desk Analyst typically earns less than $10,000 per month, but some high-paying roles like sales managers, real estate brokers, or certain tech specialists can reach or exceed that level without a degree, often relying on experience, certifications, or skills. These roles may involve sales, technical expertise, or entrepreneurial activities and often require strong communication, industry knowledge, or certifications rather than formal degrees.

What is an associate service desk analyst?

An associate service desk analyst is an entry-level IT support professional responsible for assisting users with technical issues, troubleshooting hardware and software problems, and providing customer service. They typically work in help desk environments, using tools like ticketing systems and may require basic certifications such as CompTIA A+.
More about Associate Service Desk Analyst jobs
What cities are hiring for Associate Service Desk Analyst jobs? Cities with the most Associate Service Desk Analyst job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Associate Service Desk Analyst jobs? States with the most job openings for Associate Service Desk Analyst jobs include:
What job categories do people searching Associate Service Desk Analyst jobs look for? The top searched job categories for Associate Service Desk Analyst jobs are:
Associate Service Desk Analyst jobs near you
Infographic showing various Associate Service Desk Analyst job openings in the United States as of June 2026, with employment types broken down into 27% Full Time, and 73% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Service Desk Analyst

Service Desk Analyst

Vision Technologies, Inc

Easton, PA

$19.50 - $26.50/hr

Full-time

Posted 7 days ago

Job description

The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis, and resolution of incidents and problems, which may range from straightforward to more complicated technical issues. They will also be responsible for responding to, documenting, and resolving assigned issues in a timely manner in accordance with client Service Level Agreements. The Service Desk Analyst must have excellent problem-solving skills in order to diagnose, evaluate, and resolve complex problem situations, or when appropriate, escalate or route them to appropriate functional areas for resolution.

The Service Desk Analyst will act as a single point of contact for phone calls coming into the Service Desk and emails from staff regarding technology related issues or questions. The Service Desk Analyst will also perform root cause analysis, develop and maintain process documentation for typical issues, and recommend procedures and controls for issue prevention.

This position will support multiple technologies including desktops, laptops, mobile devices and videoconferencing equipment.  This position may require independent work, sharing information and assisting others with issue resolution and documentation.


  • Provide exceptional customer service in person, via phone, and email as appropriate
  • Receiving, logging, and managing calls from internal staff via telephone and email
  • Maintenance of an Asset Database and track changes
  • 1st level support
  • Troubleshooting technology related problems of client specific software or hardware
  • Log all calls in the Service Desk issue tracking system
  • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
  • Maintain a high degree of customer service for all assigned issues
  • Escalate calls to the proper functional area
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Perform basic user administrative duties in Active Directory
  • Maintain process documentation
  • Responsible for on-call 24/7 rotation, as assigned
  • Excellent communication skills
  • Positive team attitude and professional demeanor
  • Excellent problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Strong desire to learn and grow professionally
  • Basic Knowledge of Microsoft Office products
  • Basic Active Directory user management functions
  • Experience with Microsoft Exchange helpful
  • Basic Printer and peripheral device troubleshooting
  • Basic knowledge of networking components

YEARS OF EXPERIENCE

  • Successful candidates typically have one or more years of relevant experience. 
  • Experience with the customer’s installed product base is preferred.

EDUCATION

An Associate degree in Computer Science or related disciplines is preferred.

CERTIFICATION REQUIREMENTS

CompTIA A+ and/or Microsoft Certified Solutions Associate (MSCA) Windows 10 certification desired.

SECURITY CLEARANCE

Must pass a Public Trust background investigation.


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