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Service Desk Analyst Intern Jobs (NOW HIRING)

Service Desk Analyst

Albany, NY

$20.25 - $27.75/hr

The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly ...

Service Desk Analyst Intern

Saint Louis, MO · On-site

$20 - $27.25/hr

Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...

Service Desk Analyst Intern

Saint Louis, MO · On-site

$20 - $27.25/hr

Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Service Desk Analyst

Tempe, AZ · On-site

$20 - $27.25/hr

Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...

Service Desk Analyst

Tempe, AZ · On-site

$20 - $27.25/hr

The Service Desk Analyst is the initial point of contact and is responsible for gathering and analyzing information regarding the users request or issue, troubleshooting, resolving or escalating as ...

Service Desk Analyst

Easton, PA · On-site

$19.50 - $26.50/hr

The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful ...

Service Desk Analyst

Easton, PA · On-site

$19.50 - $26.50/hr

Overview The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The ...

SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: 230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing ...

Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...

Service Desk Analyst

Coraopolis, PA · On-site

$19.50 - $26.75/hr

Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to ...

Service Desk Analyst - Information Technology Department The City of Greensboro is seeking a customer-focused, technically skilled Service Desk Analyst to provide frontline technology support to City ...

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

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Service Desk Analyst Intern information

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$12

$22

$42

How much do service desk analyst intern jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service desk analyst intern in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Analyst Intern vs Service Desk Technician?

AspectService Desk Analyst InternService Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in IT helpdesk
Employer & IndustryEntry-level, often in IT service providers or corporate IT departmentsIT support teams across various industries
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding support technician responsibilities

The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.

What cities are hiring for Service Desk Analyst Intern jobs? Cities with the most Service Desk Analyst Intern job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Service Desk Analyst Intern jobs? States with the most job openings for Service Desk Analyst Intern jobs include:
Service Desk Analyst

$20.25 - $27.75/hr

Other

Posted 29 days ago


Job description

Summary Description: The Service Control/Operations Methodology at Client generally consists of the following disciplines: Service Desk Access Management Asset and Configuration Management Incident/Problem/Change Management The Service Desk Analyst is specific to the Service Desk Function at Client through the IT Help Desk. The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information Technology Division in regards to all IT problems and requests. This position provides on-call rotation support 24x7x365 along with onsite departmental coverage during both core and non-core hours including nights, weekends and holidays as deemed necessary by Management.

Essential Resource Responsibilities / Accountabilities: Logs all relevant incident/request details, allocating categorization and prioritization codes, documenting successful and unsuccessful decisions made and actions taken, through to final resolution. Provides first line investigation and diagnosis. Communicates with users; keeping users informed of incident progress, notifying them of upcoming changes or outages.

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Installs and configures standard software, PC updates and needed PC drivers remotely. Keeps abreast of all software and hardware used and supported by the organization.

Works closely with all IT areas (ex: Security, Network, Systems, Application Development) along with Subsidiary Business partners at Lifetime Care, Lifetime Health Medical Group and Med America. Keeps management and peers informed of "real time" issues and/or problems and completes tasks in a timely manner as per the IT service level agreements. Incumbent is heavily involved in potential and confirmed Virus attacks to corporate computers.

Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly written documentation (of processes) for use by Help Desk, other support departments, and end users. Leads smaller size projects as directed by Management.

Minimum Resource Qualifications: Associate degree in Computer Science, Information Technology or relevant field (or two additional years related work experience in lieu of degree). Must have a thorough knowledge of all Microsoft Operating Systems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.

A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise Desktop Support Technician. Excellent interpersonal skills with a focus on rapport building, listening and questioning skills. Strong written and oral communications skills both technical and non-technical.

Highly self-motivated with the ability to present ideas in user-friendly language. Ability to effectively prioritize and execute tasks in a high-pressure environment. Proven analytical and problem solving abilities and a keen attention to detail.

Ability to conduct independent research into a wide range of computing issues as required. Excellent customer service skills. Experience working in a team oriented collaborative environment.

This job requires shift work to ensure appropriate operations of the Health Plan computing environment 24x7x365