Service Desk Analyst
$20.25 - $27.75/hr
The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly ...
$20.25 - $27.75/hr
The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly ...
$20.25 - $27.75/hr
The Service Desk Analyst role is to ensure resolution, reporting and triage for the Information ... Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly ...
Saint Louis, MO · On-site
$20 - $27.25/hr
Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...
Saint Louis, MO · On-site
$20 - $27.25/hr
Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...
Saint Louis, MO · On-site
$20 - $27.25/hr
Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...
Saint Louis, MO · On-site
$20 - $27.25/hr
Consistent delivery of the best service is what we are about. * We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities ...
Sherwood, OR · On-site
$22 - $30.25/hr
Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
Sherwood, OR · On-site
$22 - $30.25/hr
Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
Carrollton, TX · On-site
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
Carrollton, TX · On-site
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
Carrollton, TX · On-site
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
Quick apply
Carrollton, TX · On-site
$19.75 - $27/hr
We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...
Tempe, AZ · On-site
$20 - $27.25/hr
Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...
Tempe, AZ · On-site
$20 - $27.25/hr
Service Desk Analyst Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Service Desk Analyst. This position is on ...
Tempe, AZ · On-site
$20 - $27.25/hr
The Service Desk Analyst is the initial point of contact and is responsible for gathering and analyzing information regarding the users request or issue, troubleshooting, resolving or escalating as ...
Tempe, AZ · On-site
$20 - $27.25/hr
The Service Desk Analyst is the initial point of contact and is responsible for gathering and analyzing information regarding the users request or issue, troubleshooting, resolving or escalating as ...
Easton, PA · On-site
$19.50 - $26.50/hr
The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful ...
Easton, PA · On-site
$19.50 - $26.50/hr
The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The successful ...
Easton, PA · On-site
$19.50 - $26.50/hr
Overview The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The ...
Easton, PA · On-site
$19.50 - $26.50/hr
Overview The Service Desk Support Analyst will provide first level technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. The ...
£230/day
SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: 230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing ...
£230/day
SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: 230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing ...
$20 - $29/hr
Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...
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$20 - $29/hr
Service Desk Analyst Location: Phoenix, AZ (Local candidates only) Work Schedule: First 7-10 days onsite for training, then remote Max Pay Rate = $22.33/hour Job Summary: DES is seeking a Service ...
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
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Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Coraopolis, PA · On-site
$19.50 - $26.75/hr
Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to ...
Coraopolis, PA · On-site
$19.50 - $26.75/hr
Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to ...
$58K - $104K/yr
Service Desk Analyst - Information Technology Department The City of Greensboro is seeking a customer-focused, technically skilled Service Desk Analyst to provide frontline technology support to City ...
$58K - $104K/yr
Service Desk Analyst - Information Technology Department The City of Greensboro is seeking a customer-focused, technically skilled Service Desk Analyst to provide frontline technology support to City ...
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
$12.02 - $14.75
7% of jobs
$17.44 is the 25th percentile. Wages below this are outliers.
$14.75 - $17.48
18% of jobs
$17.48 - $20.21
22% of jobs
The median wage is $20.64 / hr.
$20.21 - $22.95
17% of jobs
$24.59 is the 75th percentile. Wages above this are outliers.
$22.95 - $25.68
18% of jobs
$25.68 - $28.41
8% of jobs
$28.41 - $31.14
5% of jobs
$31.14 - $33.87
1% of jobs
$33.87 - $36.60
0% of jobs
$36.60 - $39.34
2% of jobs
$39.34 - $42.07
1% of jobs
$12
$22
$42
| Aspect | Service Desk Analyst Intern | Service Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant certifications or degrees | Usually holds certifications like CompTIA A+ or similar |
| Work Environment | Internship setting, often in training or learning phase | Full-time or part-time support role in IT helpdesk |
| Employer & Industry | Entry-level, often in IT service providers or corporate IT departments | IT support teams across various industries |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding support technician responsibilities |
The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.
Essential Resource Responsibilities / Accountabilities: Logs all relevant incident/request details, allocating categorization and prioritization codes, documenting successful and unsuccessful decisions made and actions taken, through to final resolution. Provides first line investigation and diagnosis. Communicates with users; keeping users informed of incident progress, notifying them of upcoming changes or outages.
Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Installs and configures standard software, PC updates and needed PC drivers remotely. Keeps abreast of all software and hardware used and supported by the organization.
Works closely with all IT areas (ex: Security, Network, Systems, Application Development) along with Subsidiary Business partners at Lifetime Care, Lifetime Health Medical Group and Med America. Keeps management and peers informed of "real time" issues and/or problems and completes tasks in a timely manner as per the IT service level agreements. Incumbent is heavily involved in potential and confirmed Virus attacks to corporate computers.
Provides direction and oversees Intern/Contract/Temp help as needed. Prepares and maintains clearly written documentation (of processes) for use by Help Desk, other support departments, and end users. Leads smaller size projects as directed by Management.
Minimum Resource Qualifications: Associate degree in Computer Science, Information Technology or relevant field (or two additional years related work experience in lieu of degree). Must have a thorough knowledge of all Microsoft Operating Systems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.
A+ Certification or Microsoft Certified IT Professional, Windows 7/8/10 Certified, Enterprise Desktop Support Technician. Excellent interpersonal skills with a focus on rapport building, listening and questioning skills. Strong written and oral communications skills both technical and non-technical.
Highly self-motivated with the ability to present ideas in user-friendly language. Ability to effectively prioritize and execute tasks in a high-pressure environment. Proven analytical and problem solving abilities and a keen attention to detail.
Ability to conduct independent research into a wide range of computing issues as required. Excellent customer service skills. Experience working in a team oriented collaborative environment.
This job requires shift work to ensure appropriate operations of the Health Plan computing environment 24x7x365