Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst
Saint Clair, PA · On-site
$22/hr
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst
Saint Clair, PA · On-site
$22/hr
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst
Saint Clair, PA · On-site
$22/hr
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
Service Desk Analyst
Saint Clair, PA · On-site
$22/hr
Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...
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Service Desk Analyst Intern information
See salary details
$12.02 - $14.75
7% of jobs
$17.44 is the 25th percentile. Wages below this are outliers.
$14.75 - $17.48
18% of jobs
$17.48 - $20.21
22% of jobs
The median wage is $20.64 / hr.
$20.21 - $22.95
17% of jobs
$24.59 is the 75th percentile. Wages above this are outliers.
$22.95 - $25.68
18% of jobs
$25.68 - $28.41
8% of jobs
$28.41 - $31.14
5% of jobs
$31.14 - $33.87
1% of jobs
$33.87 - $36.60
0% of jobs
$36.60 - $39.34
2% of jobs
$39.34 - $42.07
1% of jobs
$12
$22
$42
How much do service desk analyst intern jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for service desk analyst intern in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.
What is the difference between Service Desk Analyst Intern vs Service Desk Technician?
| Aspect | Service Desk Analyst Intern | Service Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant certifications or degrees | Usually holds certifications like CompTIA A+ or similar |
| Work Environment | Internship setting, often in training or learning phase | Full-time or part-time support role in IT helpdesk |
| Employer & Industry | Entry-level, often in IT service providers or corporate IT departments | IT support teams across various industries |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding support technician responsibilities |
The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.
What cities are hiring for Service Desk Analyst Intern jobs? Cities with the most Service Desk Analyst Intern job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Service Desk Analyst Intern jobs? States with the most job openings for Service Desk Analyst Intern jobs include:
$22/hr
Full-time
PTO
Posted 19 days ago
Job description
Job Title: Service Desk Analyst
Location: St Clair Hospital in Pittsburgh, PA (Onsite)
About Altera
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
About the role:
The primary purpose of the Service Desk Analyst is to provide level one and level two support assistance to client users experiencing problems with IS supported hardware and software across St. Clair Health in Pittsburgh, PA. The Service Desk Analyst will be responsible for imaging, installations, configurations, deployment and support.
Responsibilities:
- Identifies and resolves desktop/laptop hardware problems.
- Prioritize and escalate tickets to others as appropriate.
- Initial network troubleshooting and determination of appropriate escalation path
- Resolve and work proactively on endpoint management.
- Assists in new system deployments/loading appropriate software as needed.
- Create and Maintain support documentation for customer and/or departmental use.
- Provides suggestions and information on projects that should be undertaken by the department.
- May manage projects as assigned by the Manager.
- Assists in web page updates for the Intranet .
Requirements:
- Academic and Professional Qualifications:
o BA or BS Degree, and/or relevant business experience.
o IT Certifications preferred.
Experience:
- 2-5 years experience from a Health IT or highly regulated environment preferred.
- 1-4 years experience in information technology management from a healthcare setting preferred.
- Strong networking background required and network security preferred.
- Excellent client facing skills with the ability to thrive in a highly critical, fast paced environment.
Logistics:
- Travel: This role may require up to 10% travel.
- Work Environment: This is an onsite role. This role requires availability for rotating shifts (7 AM - 3 PM and 3 PM - 11 PM), including weekends and holidays as required.
- On-Call Support: This position may require occasional after-hours, on-call, or holiday support to meet client needs. During critical business periods (such as month-end), PTO may be limited.
Hourly Pay: $22.00. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education