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Service Desk Analyst Intern Jobs (NOW HIRING)

Cyber Advisors

Service Desk Analyst

Maple Grove, MN · On-site +1

$45K - $55K/yr

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers ...

Cyber Advisors

Service Desk Analyst

Maple Grove, MN · On-site

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers ...

Omniscius Consulting

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Our client is seeking a candidate for a Service Desk Analyst role supporting a high-profile Department of Defense (DoD) customer. This position is full-time and onsite in Arlington, VA, Monday ...

Flash

Service Desk Analyst

Austin, TX · Hybrid

$55K - $79K/yr

Flash is looking for a Service Desk Analyst to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they ...

Harris

Service Desk Analyst

Pittsburgh, PA

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

Harris

Service Desk Analyst

Saint Clair, PA · On-site

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

Mortgage Connect

Service Desk Analyst

Coraopolis, PA · On-site

$19.50 - $26.75/hr

SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to provide ...

Infojini Inc

Service Desk Analyst

Pontiac, MI · On-site

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

City of Greensboro, NC

Service Desk Analyst

Washington, NC · On-site

$58K - $104K/yr

Service Desk Analyst - Information Technology Department The City of Greensboro is seeking a customer-focused, technically skilled Service Desk Analys t to provide frontline technology support to ...

Global Credit Union

Service Desk Analyst II

Anchorage, AK · On-site

$79K - $132K/yr

Service Desk Analyst Team Lead Primary Functions: Responsible for technical support, first-line problem/outage analysis, triage, and resolution in a 24x7 Operations Center. Operate in a fashion that ...

New

Lancesoft

Service Desk Analyst

White Plains, NY · On-site

$35 - $40/hr

Service Desk Analyst Location: White Plains, NY Duration: 12+ months(possibilities of extensions) Payrate: $35.00 - $40.00/hour Hybrid 3 day onsite and 2 days Remote Project Overview The Service Desk ...

Techwave

$24.25 - $33/hr

Role: IT Service Desk Analyst Experience: 2-5 yrs Location: Hyderabad Summary The Senior Service Desk Analyst serves as a key frontline support professional providing advanced technical support and ...

The State of Arizona

SERVICE DESK ANALYST

Phoenix, AZ · On-site +1

$25/hr

SERVICE DESK ANALYST Apply now Job No: 541178 Work Type: Full-time Location: PHOENIX Categories: Administrative Support/Customer Service, Information Technology/Services DEPT OF VETERAN SERVICES For ...

Inteliblue

Service Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Service Desk Analyst Location: Columbus, OH Duration: Long Term Interview Type: WebEx Required Skills: * Required to have a dedicated workspace at home and be able to work from home without ...

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How much do service desk analyst intern jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for service desk analyst intern in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Analyst Intern vs Service Desk Technician?

AspectService Desk Analyst InternService Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in IT helpdesk
Employer & IndustryEntry-level, often in IT service providers or corporate IT departmentsIT support teams across various industries
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding support technician responsibilities

The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.

What cities are hiring for Service Desk Analyst Intern jobs? Cities with the most Service Desk Analyst Intern job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Service Desk Analyst Intern jobs? States with the most job openings for Service Desk Analyst Intern jobs include:
Service Desk Analyst Intern jobs near you
Service Desk Analyst

Service Desk Analyst

Cyber Advisors

Maple Grove, MN • On-site, Remote

$45K - $55K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

Job description

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers depend on us as their technology consultants and you will be expected to play a major role in our growth and success. You will also build your own skill set as you are exposed to many different types of applications, environments, and platforms. We believe a healthy work-life balance is paramount to the success of our team.
Overview
The Service Desk Analyst role will function as rapid response and resolution role that focuses on quick resolution of common Tier 1-level issues along with routing higher level issues to appropriate teams. The SD Analyst role will field incoming requests from clients via live calls, voicemail, and email. As part of fielding these requests the SD Analyst will gather detailed information and review each issue to determine appropriate action based on provided guidelines. An ideal Service Desk Analyst candidate possesses strong technical intuition, has a desire to create a amazing client experiences and grow their performance and technical skillset.
Essential Support Functions:
  • Field incoming requests from end users via telephone and e-mail (through the ticketing system) in a professional and courteous manner.
  • Prioritize and work tickets, escalating to the appropriate client or internal team as needed while following contractual guidelines where available.
  • Document all pertinent end user identification information including name, department, contact information, and nature of problem or issue.
  • Record, track, and document the Service Desk problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Record time spent on all tasks, including troubleshooting steps, research, and remediation in the designated platform to ensure accurate reporting of labor against Managed Services client contracts.
  • Apply diagnostic utilities to aid in troubleshooting.
  • Help to create and maintain up-to-date documentation of existing and new client systems and environments.
  • Provide basic network support for client workstations.
  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.

Additional Service Desk Analyst Functions:
  • Create a great experience for Cyber Advisors' clients using technical skillset, excellent listening skills, and empathy.
  • Engage with your teammates consistently throughout the day.
  • Attend and participate in weekly department meetings.
  • Help clients to better understand the systems that they are using by providing helpful tips and training where possible.
  • Actively look for opportunities to grow your technical skillsets through training and certifications.

Required Experience/Education:
  • Experience working in an IT Support function or an Associate-level degree in related field.
  • Possess Microsoft Support or other relevant industry-standard certifications (preferred)
  • Experience working with and troubleshooting desktop operating systems including Microsoft Windows (required) and Apple MacOS (preferred).
  • Experience troubleshooting Microsoft Office products (required) and Office 365 services (preferred).
  • Basic troubleshooting experience with Windows networking functions as well as networking appliances and devices such as modems, routers, and switches.

Knowledge, Skills & Abilities:
  • Working knowledge of a range of diagnostic utilities.
  • Ability to conduct research into a wide range of computing issues as required.
  • Ability to present ideas in user-friendly language.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.
  • Ability to absorb and retain information quickly.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation for both internal and external customers.
  • Experience working in a team-oriented, collaborative environment.
Compensation / Benefits:
  • Competitive salary depending on skills and experience.
  • Vacation and PTO.
  • Employer-paid Health and Dental Insurance for CA employees.
  • Great opportunities for career advancement
  • 401k with employer matching
  • Paid time off to train for continuing education
  • Disability and Life Insurance
About Cyber Advisors:
Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales -vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.

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