ZipRecruiter

Log In

1

Service Desk Analyst Intern Jobs (NOW HIRING)

Flash

Service Desk Analyst

Austin, TX · On-site

$55K - $79K/yr

Flash is looking for a Service Desk Analyst to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA

$20 - $27.50/hr

\n \n \n A leading Richmond based tech services organization is looking for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and infrastructure support within an ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

Nextech

Service Desk Analyst

Melbourne, FL · On-site

$60K - $65K/yr

The Service Desk Analyst provides the day-to-day support and is the "Face of IT" to the Nextech user community. This role provides outstanding customer service via phone or email utilizing the ITSM ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

Nextech

Service Desk Analyst

Melbourne, FL

$65K/yr

What You'll Be Doing The Service Desk Analyst provides the day-to-day support and is the "Face of IT" to the Nextech user community. This role provides outstanding customer service via phone or email ...

Cabrini Health

Service Desk Analyst

Malvern, AR · On-site

$76K - $80K/yr

Service Desk Analyst Permanent Full Time 38 hours per week Based at Mt Waverley with rotating 24/7 roster support Salary $76,515 - $80,000 + super About the role Join Cabrini Health as a Service Desk ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Nextech

Service Desk Analyst

Melbourne, FL · On-site

$60K - $65K/yr

What You'll Be Doing The Service Desk Analyst provides the day-to-day support and is the "Face of IT" to the Nextech user community. This role provides outstanding customer service via phone or email ...

Mattamy Homes

Service Desk Analyst

Scottsdale, AZ · On-site

$20.75 - $28.25/hr

The Service Desk Analyst is the primary point of contact for end-users with IT-related queries. As such, this role leads the day-to-day fulfillment of user assistance requests, investigating ...

Nextech

Service Desk Analyst

Melbourne, FL · On-site

$65K/yr

What You'll Be Doing The Service Desk Analyst provides the day-to-day support and is the "Face of IT" to the Nextech user community. This role provides outstanding customer service via phone or email ...

DIGIOFFICE

Service Desk Analyst

Duluth, GA

$21/hr

Wellness resources DigiOffice is seeking a reliable, customer-focused Service Desk Analyst to support end users during weekend service desk operations. This role serves as the first point of contact ...

Link Technologies

Service Desk Analyst

Thornton, CO · On-site

$71K - $85K/yr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Service Desk Analyst to join our team. JOB SUMMARY This position requires strong customer ...

InfiCare Technologies

Service Desk Analyst

Plymouth, MA · On-site

$22.25 - $30.50/hr

Service Desk Analyst/ Help Desk Location: Plymouth, MA (Onsite) Job Type: Contract Job Duration: Long-Term What's this role about? * Service Desk for US Client. * 2-3 years of Phone/Customer support ...

next page

Showing results 1-20

People also search for

All JobsService Desk Analyst Intern Jobs

Service Desk Analyst Intern information

See salary details

$12

$22

$42

How much do service desk analyst intern jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for service desk analyst intern in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Analyst Intern vs Service Desk Technician?

AspectService Desk Analyst InternService Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in IT helpdesk
Employer & IndustryEntry-level, often in IT service providers or corporate IT departmentsIT support teams across various industries
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding support technician responsibilities

The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.

What cities are hiring for Service Desk Analyst Intern jobs? Cities with the most Service Desk Analyst Intern job openings:
What are the most commonly searched types of Service Desk Analyst jobs? The most popular types of Service Desk Analyst jobs are:
What states have the most Service Desk Analyst Intern jobs? States with the most job openings for Service Desk Analyst Intern jobs include:
Service Desk Analyst Intern jobs near you
Service Desk Analyst

Service Desk Analyst

Flash

Austin, TX • On-site

$55K - $79K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Help us change the way the world parks
Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we're not just thinking about today's parking challenges; we're actively shaping the future of parking + charging. Join us in transforming the way the world parks.
Join Our Flash Team as a Service Desk Analyst!
Flash is looking for a Service Desk Analyst to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they can focus on the destination.
The Service Desk Analyst will manage remote client support by managing inbound Service calls and emails while providing excellent customer service. The individual will be responsible for the remote configuration, advanced troubleshooting, and support of FLASH onsite products, including parking kiosks and their components, access control gates, license plate recognition cameras/controllers and other product solutions.
At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our team, you'll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!
Location: Austin HQ, Hybrid, in the office Monday, Wednesday, and Thursday. Sunday and Tuesday are Remote.
Schedule: Sunday-Thursday, with Sunday hours from 9:00 AM-6:00 PM and Monday-Thursday hours from 7:00 AM-4:00 PM (Friday and Saturday off)
Travel: 0%
What You'll Do:
  • Serve as an escalation point for complex technician issues where other troubleshooting has been exhausted.
  • Make any necessary changes to the site configuration to resolve problems and satisfy client expectations.
  • Implement customer rates based on Flash standards.
  • Replicate unexpected behaviors in test environments to identify/validate bugs in Flash software.
  • Document and assign bug severity based on revenue impact.
  • Serve as a liaison between Support and Dev teams.
  • Audit reporting to identify discrepancies and adjust client rates to correct.
  • Investigate and process refunds on behalf of customers.
  • Roll out software upgrades as necessary, managing both business standards and proprietary software.
  • Enter quality information into tickets to appropriately capture data; maintain adherence to Flash Support ticketing policies.
  • Participate in on-call rotation to provide after-hours support.

What You Bring:
  • Communicate at multiple levels both internally and externally.
  • Technical understanding and aptitude.
  • Documentation skills.
  • Experience in test environments and bug reproduction.
  • Experience with Support ticketing software.
  • Thorough knowledge of Windows PC environments and associated components.
  • Ability to read, write, speak, and understand the English language in a business environment.
  • Strong organization and communication skills. Reliability, accountability, responsibility, and the ability to work as a team player.

Qualifications:
  • Minimum of four years of client-facing technical support.

$55,000.00 - $79,000.00/year
***Final salary will be determined based on the candidate's skills and experience level.
Competitive Rewards Package includes:
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and flexible work environment
  • Opportunities for professional growth and development

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

Apply