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Service Desk Analyst Intern Jobs in Kentucky (NOW HIRING)

Description 3rd shifts- 10:30pm-7am On-site IT service desk analyst. troubleshooting internal employees with IT issues Skills Help desk, Service desk, Troubleshooting, Customer service Top Skills ...

Description 3rd shifts- 10:30pm-7am On-site IT service desk analyst. troubleshooting internal employees with IT issues Skills Help desk, Service desk, Troubleshooting, Customer service Top Skills ...

Client Support Desk Analyst

Frankfort, KY · On-site

$17.75 - $24.25/hr

The Client Service Desk is the hub of the organization as we interact with multiple departments and ... Analyze, troubleshoot, and resolve complex application issues * Triage cases to isolate issues and ...

... service. Responsibilities : • Analyze and resolve hardware, software and operational issues ... Preferred : • Some college preferred. • Minimum of 1 of year previous help desk/call center ...

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

Analysis Senior Specialist to join our Clinical Service Desk team. This position will have the opportunity to work from home / remotely in US. Role Responsibilities Respond to client incidents and ...

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Service Desk Analyst Intern information

What is the difference between Service Desk Analyst Intern vs Service Desk Technician?

AspectService Desk Analyst InternService Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in IT helpdesk
Employer & IndustryEntry-level, often in IT service providers or corporate IT departmentsIT support teams across various industries
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding support technician responsibilities

The Service Desk Analyst Intern is an entry-level position focused on gaining experience in IT support, often as part of a training program. In contrast, the Service Desk Technician is a more experienced support role responsible for resolving user issues. Both roles require foundational IT knowledge and certifications, but the intern role emphasizes learning and development, while the technician role involves direct support responsibilities.

Service Desk Analyst

V-Soft Consulting Group, Inc

Glenview Manor, KY • On-site

$19 - $26/hr

Other

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Service Desk Analyst
Primary Location: Louisville, KY
V-Soft Consulting is currently hiring for a Service Desk Analyst for our premier client in Louisville, KY.
Education and Experience
  • 1+ years in a help desk and/or client-side position supporting client device deployments.

Knowledge, Skills and Abilities
  • Demonstrated proficiency in:
  • PC Hardware and Peripherals (A+ related)
  • Windows OS 11
  • MacBook (macOS)
  • Microsoft Office/O365 (2019/2022)
  • Desktop Imaging
  • Patch & Update Management
  • Active Directory Management

WHAT YOULL DO:
Job Responsibilities:

  • Responsible for assisting end users with questions about supported technology platforms
  • Diagnose and resolve technical hardware and software issues
  • Maintain hardware accountability and inventory
  • Deploy user equipment and install/configure software
  • Perform applicable Active Directory account administration
  • Document and publish resolutions as part of ITSM Knowledge Management
  • Create, edit and maintain IT knowledge base articles and support documentation.
Follow standard processes and procedures including escalation and compliance
Interested?
Qualified candidates should send their resumes to sgopoji@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.