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Hourly Clinical Service Desk Analyst Jobs (NOW HIRING)

Harris

Service Desk Analyst

East Meadow, NY · Hybrid

$21.25 - $29/hr

Service Desk Analyst Altera Digital Health Long Island - Hybrid Overview As a Service Desk Analyst ... Act as the initial point of contact for user support calls to the IT Clinical Service Desk ...

Harriscomputer

Service Desk Analyst

East Meadow, NY · Hybrid

$21.25 - $29/hr

Service Desk Analyst Altera Digital Health Long Island - Hybrid Overview As a Service Desk Analyst ... Act as the initial point of contact for user support calls to the IT Clinical Service Desk ...

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

MB2 Dental

Service Desk Analyst

Carrollton, TX · On-site

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Dental Office

Service Desk Analyst

Carrollton, TX

$19.75 - $27/hr

We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing ...

Harris

Service Desk Analyst

Saint Clair, PA · On-site

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a ... Hourly Pay: $22.00. The salary range reflects the anticipated base salary for this position at the ...

Harriscomputer

Service Desk Analyst

Pittsburgh, PA

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a ... Hourly Pay: $22.00. The salary range reflects the anticipated base salary for this position at the ...

Harris

Service Desk Analyst

Pittsburgh, PA

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a ... Hourly Pay: $22.00. The salary range reflects the anticipated base salary for this position at the ...

IMIA, LLC

Service Desk Analyst III

San Diego, CA

$80K - $90K/yr

Service Desk Analyst III REPORTS TO: Director, IT FLSA STATUS: Full Time / Exempt PAY RANGE: $80,000.00-$90,000.00 Annually DOE FT / PT STATUS: Full Time LOCATION: Office [Chula Vista, CA] CLEARANCE:

IMIA, LLC

Service Desk Analyst IV

Portsmouth, VA

$80K - $90K/yr

Service Desk Analyst IV REPORTS TO: Director, IT FLSA STATUS: Full Time / Exempt PAY RANGE: $80,000.00-$90,000.00 Annually DOE FT / PT STATUS: Full Time LOCATION: Office [Chesapeake, VA] CLEARANCE:

IT Associates, Inc.

Service Desk Analyst

Channahon, IL · On-site

$25/hr

Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month ... The anticipated hourly rate range for this position is ($25/hr-30/hr). Actual hourly rate will be ...

Mortgage Connect

Service Desk Analyst

Coraopolis, PA · On-site

$19.50 - $26.75/hr

Overview SERVICE DESK ANALYST Department: Service Desk Reports to: Service Desk Manager FLSA: Non-Exempt Schedule: 10am - 7pm EST Position Summary The Service Desk Analyst primary function is to ...

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All JobsHourly Clinical Service Desk Analyst Jobs

Hourly Clinical Service Desk Analyst information

See salary details

$14

$24

$35

How much do hourly clinical service desk analyst jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for hourly clinical service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Hourly Clinical Service Desk Analyst vs Hourly IT Support Specialist?

AspectHourly Clinical Service Desk AnalystHourly IT Support Specialist
CredentialsTypically requires healthcare-related certifications and technical skillsRequires IT certifications like CompTIA A+ or Network+
Work EnvironmentHealthcare facilities, hospitals, clinicsCorporate offices, data centers, tech companies
Employer & IndustryHealthcare industry, hospitals, clinicsIT firms, tech departments in various industries
Common Search/ComparisonYesYes

The main difference between an Hourly Clinical Service Desk Analyst and an Hourly IT Support Specialist lies in their work environment and required certifications. The Clinical Service Desk Analyst focuses on healthcare settings with healthcare-specific knowledge, while the IT Support Specialist works across various industries with general IT skills. Both roles provide technical support but serve different industry needs.

More about Hourly Clinical Service Desk Analyst jobs
What cities are hiring for Hourly Clinical Service Desk Analyst jobs? Cities with the most Hourly Clinical Service Desk Analyst job openings:
What are the most commonly searched types of Clinical Service Desk Analyst jobs? The most popular types of Clinical Service Desk Analyst jobs are:
What states have the most Hourly Clinical Service Desk Analyst jobs? States with the most job openings for Hourly Clinical Service Desk Analyst jobs include:
What job categories do people searching Hourly Clinical Service Desk Analyst jobs look for? The top searched job categories for Hourly Clinical Service Desk Analyst jobs are:
Hourly Clinical Service Desk Analyst jobs near you
Infographic showing various Hourly Clinical Service Desk Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Service Desk Analyst

Harris

East Meadow, NY • Hybrid

$21.25 - $29/hr

Full-time

PTO

Re-posted 15 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

77th of 241 rated software companies

Job description

Service Desk Analyst

Altera Digital Health

Long Island - Hybrid

Overview


As a Service Desk Analyst within our Global Managed Services team, you will be the first point of contact for our clients, providing exceptional first-level end-user support. The primary purpose of this role is to deliver timely and effective technical assistance via telephone, chat, web submissions, and email. You will be responsible for processing service requests, triaging incidents, and applying your problem-solving skills to ensure our clients receive the support they need to succeed.

Key Responsibilities

  • Act as the initial point of contact for user support calls to the IT Clinical Service Desk, ensuring all calls are logged correctly and promptly allocated.
  • Provide first-line technical support when handling calls to achieve time-of-call resolution for less complex issues whenever possible.
  • Deliver ad-hoc service to users of all computer systems, troubleshooting and resolving systemand applicationproblems.
  • Carry out a prescribed program of system performance monitoring, measurement, and management to support a proactive approach to meeting changing system demands.
  • Assist in the maintenance of the Service Desk Knowledge Base.
  • Work directly with clients(ex. Clinical Staff)on issues requiring overall product knowledge and an understanding of the healthcare business.
  • Work independently with clients, beginning to focus on critical-level cases.
  • Develop knowledge content to support team and client needs.

Qualifications

  • Experience:
    • 2-4 years of relevant work experience is preferred.
    • Proficient knowledge of Microsoft Windows operating systems, Microsoft Office, and IT Service Management software(ex. KACE or SNOW).
    • Knowledge of Altera Solutions(Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in generalincluding healthcare workflows in an ambulatory and acute care setting.
    • Software support experience demonstrating strong troubleshooting and analytical skills.
    • Familiarity with A+ & N+ terminology, Active Directory, and VPN clients.
    • Basic understanding of Windows Server and MS Exchange.
  • Education:
    • A Bachelor's Degree is preferred.

Working Arrangements

  • Standard work week or as defined by assignment requirements.
  • Primarily works in a standard office environment.
  • May require after-hours, on-call support, and/or holidays.
  • On-call and after-hours work during peak times, including end of month/quarter/year; during this time, PTO is limited to meet business needs.

Travel

  • Up to 10% travel may be required.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range 50,000 - 73,000 The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills and education.

Why Altera?
At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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