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Clinical Service Desk Analyst Jobs (NOW HIRING)

City of Beloit

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

The Service Desk Analyst provides technical support that focuses on assisting customers through the development and implementation of telecommunication systems. This position performs network ...

TRIGYN TECHNOLOGIES, INC.

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY. Description: Service Desk Analyst provides technical support on software, hardware, network, and ...

City of Beloit, WI

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

The Service Desk Analyst provides technical support that focuses on assisting customers through the development and implementation of telecommunication systems. This position performs network ...

Everwisecu

Service Desk Analyst

Carmel, IN · On-site

$20.25 - $27.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Vorys

Service Desk Analyst

Columbus, OH · On-site

$26.44 - $31.25/hr

Join Vorys as a Service Desk Analyst. The position provides technology support for all computer users at the Firm, via a variety of methods. Our growing IT department has a very long tradition of ...

Archbold Medical Center

SERVICE DESK ANALYST

Thomasville, GA · Hybrid

$16.50 - $22.75/hr

Service Desk Analyst - IS Corporate Services Description: Education Requirements: Associate ... Experience supporting healthcare applications, clinical systems, Microsoft 365, Active Directory ...

Socket.dev

Service Desk Analyst

Columbus, OH · On-site

$26.44 - $31.25/hr

Join Vorys as a Service Desk Analyst. The position provides technology support for all computer users at the Firm, via a variety of methods. Our growing IT department has a very long tradition of ...

Cyber Advisors

Service Desk Analyst

Salt Lake City, UT · On-site

$42K - $51K/yr

Cyber Advisors is looking to add a Service Desk Analyst to our Salt Lake City team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base.

Cyber Advisors

Service Desk Analyst

Maple Grove, MN · On-site +1

$45K - $55K/yr

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers ...

Cyber Advisors

Service Desk Analyst

Salt Lake City, UT · On-site

$42K - $51K/yr

Cyber Advisors is looking to add a Service Desk Analyst to our Salt Lake City team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base.

Cyber Advisors

Service Desk Analyst

Maple Grove, MN · On-site +1

$45K - $55K/yr

Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing a dynamic customer base. Our customers ...

Archbold Medical Center

SERVICE DESK ANALYST

Thomasville, GA · On-site

$16.50 - $22.75/hr

Service Desk Analyst - IS Corporate Services Description: Education Requirements: Associate ... Experience supporting healthcare applications, clinical systems, Microsoft 365, Active Directory ...

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Clinical Service Desk Analyst information

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How much do clinical service desk analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for clinical service desk analyst in the United States is $39.80, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $45.67 per hour, depending on experience, location, and employer.

What is a clinical service desk analyst?

Clinical Service Desk Analysts are IT professionals who provide technical support and troubleshooting services for healthcare staff using clinical applications and systems. They serve as the primary point of contact for issues related to electronic health records (EHRs), medical software, and hardware used in clinical settings. These analysts help resolve problems, answer user questions, and ensure that clinical staff can efficiently use technology to deliver patient care. They may also assist with system updates, user training, and documentation of technical incidents.

What are some typical challenges faced by clinical service desk analysts when supporting healthcare professionals?

Clinical Service Desk Analysts often encounter challenges such as troubleshooting complex electronic health record (EHR) issues under time pressure, navigating the urgency of clinical environments, and communicating technical solutions in a clear, empathetic manner to non-technical healthcare staff. Balancing multiple support requests while prioritizing critical incidents is also common. Effective analysts rely on strong problem-solving abilities, a customer service mindset, and a solid understanding of healthcare workflows to ensure minimal disruption to patient care.

What are the key skills and qualifications needed to thrive as a clinical service desk analyst, and why are they important?

To thrive as a Clinical Service Desk Analyst, you need a solid understanding of healthcare IT systems, troubleshooting skills, and typically an associate's degree or relevant technical certification. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and ITIL best practices is important. Strong communication, customer service orientation, and problem-solving abilities are crucial for effective user support and collaboration. These competencies ensure timely resolution of clinical technology issues, supporting seamless healthcare delivery and user satisfaction.

What is the difference between Clinical Service Desk Analyst vs IT Support Specialist?

AspectClinical Service Desk AnalystIT Support Specialist
Required CredentialsHealthcare IT certifications, such as HIT certifications or EHR system trainingCompTIA A+, Network+, or similar IT certifications
Work EnvironmentHealthcare settings, hospitals, clinicsCorporate offices, data centers, various industries
Employer & Industry UsageHospitals, healthcare providers, clinicsIT firms, tech companies, various sectors
Common Search & Comparison IntentUnderstanding healthcare-specific IT support rolesGeneral IT support roles in different industries

The Clinical Service Desk Analyst primarily supports healthcare IT systems within medical environments, requiring healthcare-specific certifications. In contrast, the IT Support Specialist provides technical support across various industries, often with general IT certifications. Both roles involve troubleshooting and user support but differ in industry focus and required credentials.

How much does a Clinical Service Desk Analyst make in the US?

The average salary for a Clinical Service Desk Analyst in the US ranges from $45,000 to $65,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like ITIL or HDI can earn higher salaries. The role typically involves troubleshooting healthcare IT systems and providing technical support in clinical environments.
More about Clinical Service Desk Analyst jobs

What are the most commonly searched types of Clinical Service Desk Analyst jobs?

The most popular types of Clinical Service Desk Analyst jobs are:

What states have the most Clinical Service Desk Analyst jobs?

States with the most job openings for Clinical Service Desk Analyst jobs include:

What are popular job titles related to Clinical Service Desk Analyst jobs?

For Clinical Service Desk Analyst jobs, the most frequently searched job titles are:

Clinical Service Desk Analyst jobs near you
Infographic showing various Clinical Service Desk Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $82,791 per year, or $39.8 per hour.

Service Desk Analyst

Sherwood, OR • On-site

BizTek People, Inc. | APA International Placement Consultants
Recruiting and Staffing Services • 51 - 200 employees
Learn more about BizTek People, Inc. | APA International Placement Consultantsexternal

$22 - $30.25/hr

Contractor

Re-posted 21 days ago

Job description


Title: Service Desk Analyst
Duration: 5 Months
Location: Sherwood, OR
Description
Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
The contractor may also be required to take on-call shifts.
RESPONSABILITIES
  • Assist employees when theycall the services desk
  • Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
  • Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
  • Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
  • Able to lift 35 pounds
  • Able to work at a desk for an8-hour shift

Requirements
REQUIREMENTS
The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks:
  • Basic ITIL Concepts
  • Microsoft 365
  • Microsoft Office
  • Experience supporting iOSdevices
  • Experience troubleshootingtechnical issues
  • Experience providing supportin a remote environment

Apply