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Clinical Service Desk Analyst Jobs (NOW HIRING)

Vertisystem Inc.

Service Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic ...

TEKsystems

Service Desk Analyst

Grand Rapids, MI

$24/hr

Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...

TEKsystems

Service Desk Analyst

Beloit, WI · Hybrid

$19 - $21/hr

Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing ...

PS Logistics

Service Desk Analyst

Birmingham, AL · On-site

$19.25 - $26.25/hr

The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for ...

IT Associates, Inc.

Service Desk Analyst

Channahon, IL · On-site

$25/hr

Information Services (IS) Service Desk Analyst 32 hours a week (Monday - Thursday) 6+ month contract role Location - Channahon, IL Our client is looking to add a Service Desk Analyst to their team ...

Aecon Group Inc.

Service Desk Analyst

Charlotte, NC · On-site

$20.25 - $27.50/hr

The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised What You'll Do ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

TEKsystems

Service Desk Analyst

Grand Rapids, MI · On-site

$24/hr

Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...

Select For Hire

Sr. Service Desk Analyst

Richmond, VA · On-site

$20 - $27.50/hr

\n \n \n A leading Richmond based tech services organization is looking for a Sr . Service Desk Analyst to manage the delivery of technical issue resolution and infrastructure support within an ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

Service Desk Analyst I (2nd Shift) Industry: Information Technology / Technical Support Location (City, State): Chicago, IL (Remote with preference for local candidates) Assignment Type: Long-Term ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Service Desk Analyst | 4-Day Work Week (Monday-Thursday, 11:30 AM - 10:30 PM) Looking to launch or grow your IT career in a fast-paced, enterprise environment? We're seeking a tech-savvy, customer ...

TEKsystems

Service Desk Analyst

Golden Valley, MN · On-site

$20 - $23/hr

Description Service Desk Analysts will provide customer service and technical support to all Tactile employees and is responsible for providing resolutions through expert problem identification ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Service Desk Analyst (Hybrid - Raleigh, NC) Location: Raleigh, NC Travel: Up to 5-10% regional travel to branch locations for projects, deployments, or emergency support Schedule: Eastern Time ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC · On-site

$18.25 - $25/hr

Service Desk Analyst (Hybrid - Raleigh, NC) Location: Raleigh, NC Travel: Up to 5-10% regional travel to branch locations for projects, deployments, or emergency support Schedule: Eastern Time ...

nfrastructure

Service Desk Analyst

Buffalo, NY

$19.75 - $27/hr

Company Description Let's Work Together Service Desk Analyst This position is based in Buffalo, NY LIFE at nfrastructure At nfrastructure, we understand that our success results from our diverse ...

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All JobsClinical Service Desk Analyst Jobs

Clinical Service Desk Analyst information

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How much do clinical service desk analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for clinical service desk analyst in the United States is $39.80, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $45.67 per hour, depending on experience, location, and employer.

What is a clinical service desk analyst?

Clinical Service Desk Analysts are IT professionals who provide technical support and troubleshooting services for healthcare staff using clinical applications and systems. They serve as the primary point of contact for issues related to electronic health records (EHRs), medical software, and hardware used in clinical settings. These analysts help resolve problems, answer user questions, and ensure that clinical staff can efficiently use technology to deliver patient care. They may also assist with system updates, user training, and documentation of technical incidents.

What are some typical challenges faced by clinical service desk analysts when supporting healthcare professionals?

Clinical Service Desk Analysts often encounter challenges such as troubleshooting complex electronic health record (EHR) issues under time pressure, navigating the urgency of clinical environments, and communicating technical solutions in a clear, empathetic manner to non-technical healthcare staff. Balancing multiple support requests while prioritizing critical incidents is also common. Effective analysts rely on strong problem-solving abilities, a customer service mindset, and a solid understanding of healthcare workflows to ensure minimal disruption to patient care.

What are the key skills and qualifications needed to thrive as a clinical service desk analyst, and why are they important?

To thrive as a Clinical Service Desk Analyst, you need a solid understanding of healthcare IT systems, troubleshooting skills, and typically an associate's degree or relevant technical certification. Familiarity with electronic health records (EHR) platforms, ticketing systems like ServiceNow, and ITIL best practices is important. Strong communication, customer service orientation, and problem-solving abilities are crucial for effective user support and collaboration. These competencies ensure timely resolution of clinical technology issues, supporting seamless healthcare delivery and user satisfaction.

What is the difference between Clinical Service Desk Analyst vs IT Support Specialist?

AspectClinical Service Desk AnalystIT Support Specialist
Required CredentialsHealthcare IT certifications, such as HIT certifications or EHR system trainingCompTIA A+, Network+, or similar IT certifications
Work EnvironmentHealthcare settings, hospitals, clinicsCorporate offices, data centers, various industries
Employer & Industry UsageHospitals, healthcare providers, clinicsIT firms, tech companies, various sectors
Common Search & Comparison IntentUnderstanding healthcare-specific IT support rolesGeneral IT support roles in different industries

The Clinical Service Desk Analyst primarily supports healthcare IT systems within medical environments, requiring healthcare-specific certifications. In contrast, the IT Support Specialist provides technical support across various industries, often with general IT certifications. Both roles involve troubleshooting and user support but differ in industry focus and required credentials.

How much does a Clinical Service Desk Analyst make in the US?

The average salary for a Clinical Service Desk Analyst in the US ranges from $45,000 to $65,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with certifications like ITIL or HDI can earn higher salaries. The role typically involves troubleshooting healthcare IT systems and providing technical support in clinical environments.
More about Clinical Service Desk Analyst jobs

What are the most commonly searched types of Clinical Service Desk Analyst jobs?

The most popular types of Clinical Service Desk Analyst jobs are:

What states have the most Clinical Service Desk Analyst jobs?

States with the most job openings for Clinical Service Desk Analyst jobs include:

What job categories do people searching Clinical Service Desk Analyst jobs look for?

The top searched job categories for Clinical Service Desk Analyst jobs are:

Clinical Service Desk Analyst jobs near you
Infographic showing various Clinical Service Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $82,791 per year, or $39.8 per hour.

Service Desk Analyst

Vertisystem Inc.

Dallas, TX • On-site

$20.25 - $27.75/hr

Other

Re-posted 14 hours ago

Job description

We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic network issues while delivering excellent customer service.

Responsibilities

  • Provide Tier 1 technical support via phone, email, ticketing system, and in person.
  • Troubleshoot Windows and macOS hardware, software, and connectivity issues.
  • Support Google Workspace, Microsoft 365, Entra ID, Zoom, and Slack.
  • Assist with employee onboarding/offboarding, account setup, and hardware deployment.
  • Support Zoom conference rooms and basic AV equipment.
  • Perform basic Meraki network troubleshooting and escalate complex issues as needed.
  • Document support requests and resolutions in the ticketing system.
  • Help improve IT documentation and support processes.

Qualifications

  • 2+ years of Help Desk, Service Desk, or Desktop Support experience.
  • Experience supporting Windows and macOS environments.
  • Hands-on experience with Google Workspace, Microsoft 365, Entra ID, Zoom, and Slack.
  • Basic knowledge of Meraki networking.
  • Familiarity with IT ticketing systems and support best practices.
  • Strong customer service, communication, troubleshooting, and multitasking skills.
  • CompTIA A+, Network+, ITIL, or similar certifications are a plus.

If you enjoy solving technical problems, providing exceptional user support, and working in a collaborative IT environment, we'd love to hear from you.

Apply