IT Service Desk Analyst
$23 - $25/hr
IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center-based IT Tier 1 support Role Summary Service ...
IT Service Desk Analyst
$23 - $25/hr
IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center-based IT Tier 1 support Role Summary Service ...
IT Service Desk Analyst
Oakland, MI · Hybrid
Service Desk Analyst Location: Hybrid, MI 48341 Duration: 12+ Months Client: Oakland County, (Department of Information Technology) New hire will be trained on-site at Oakland County then working ...
IT Service Desk Analyst
Oakland, MI · Hybrid
Service Desk Analyst Location: Hybrid, MI 48341 Duration: 12+ Months Client: Oakland County, (Department of Information Technology) New hire will be trained on-site at Oakland County then working ...
IT Service Desk Analyst
$18.75 - $25.50/hr
Position: IT Service Desk Analyst Location: Tampa, FL*Day 1 Onsite Needs to be proficient in English + Spanish and Portuguese If any previously submitted candidates have this skill let us know. About ...
IT Service Desk Analyst
$18.75 - $25.50/hr
Position: IT Service Desk Analyst Location: Tampa, FL*Day 1 Onsite Needs to be proficient in English + Spanish and Portuguese If any previously submitted candidates have this skill let us know. About ...
Service Desk Analyst
Detroit, MI · Hybrid
$18.75 - $25.50/hr
Service Desk Analyst Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
Service Desk Analyst
Detroit, MI · Hybrid
$18.75 - $25.50/hr
Service Desk Analyst Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
IT Service Desk Analyst II (Tier II) The IT Service Desk Analyst II (Tier II) is responsible for providing assistance in troubleshooting end user and infrastructure support issues for Macon-Bibb ...
IT Service Desk Analyst II (Tier II) The IT Service Desk Analyst II (Tier II) is responsible for providing assistance in troubleshooting end user and infrastructure support issues for Macon-Bibb ...
IT Service Desk Analyst
$75K - $110K/yr
Marex is seeking an IT Service Desk Analyst who will sit on the US IT Service Desk Team. The US IT Service Desk Team is responsible for the general IT/desktop and voice infrastructure support for the ...
IT Service Desk Analyst
$75K - $110K/yr
Marex is seeking an IT Service Desk Analyst who will sit on the US IT Service Desk Team. The US IT Service Desk Team is responsible for the general IT/desktop and voice infrastructure support for the ...
IT SERVICE DESK ANALYST
Fayetteville, AR · On-site
Job Title: IT Service Desk Analyst Reports to: SVP IT Director FLSA Status: Non-Exempt (Hourly) Statement of Hire: At Signature Bank of Arkansas, we are committed to delivering memorable service ...
IT SERVICE DESK ANALYST
Fayetteville, AR · On-site
Job Title: IT Service Desk Analyst Reports to: SVP IT Director FLSA Status: Non-Exempt (Hourly) Statement of Hire: At Signature Bank of Arkansas, we are committed to delivering memorable service ...
IT Service Desk Analyst
Malvern, PA · On-site
$20 - $27.50/hr
Job Summary We are seeking an experienced IT Service Desk Analyst - Endpoint & Workplace Services to act as the Single Point of Contact (SPOC) for end-to-end ownership of user incidents and service ...
IT Service Desk Analyst
Malvern, PA · On-site
$20 - $27.50/hr
Job Summary We are seeking an experienced IT Service Desk Analyst - Endpoint & Workplace Services to act as the Single Point of Contact (SPOC) for end-to-end ownership of user incidents and service ...
IT Service Desk Analyst
Boston, MA · On-site
Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams ...
IT Service Desk Analyst
Boston, MA · On-site
Role overview CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams ...
IT Service Desk Analyst II Denver, CO Life at YES YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We empower our employees ...
IT Service Desk Analyst II Denver, CO Life at YES YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We empower our employees ...
IT Service Desk Analyst
Warrenville, IL · On-site +1
$26.36 - $39.54/hr
Position: IT Service Desk Analyst * Location: Warrenville, IL * Full Time * Hours: Monday-Friday, 2:00PM - 10:30PM * Hybrid Position: After initial onsite training, most of the role will be performed ...
IT Service Desk Analyst
Warrenville, IL · On-site +1
$26.36 - $39.54/hr
Position: IT Service Desk Analyst * Location: Warrenville, IL * Full Time * Hours: Monday-Friday, 2:00PM - 10:30PM * Hybrid Position: After initial onsite training, most of the role will be performed ...
Position Summary The Sr. IT Service Desk Analyst is primarily responsible for providing advanced technical support to Acadia Pharmaceutical Executive Leadership while contributing to the effective ...
Position Summary The Sr. IT Service Desk Analyst is primarily responsible for providing advanced technical support to Acadia Pharmaceutical Executive Leadership while contributing to the effective ...
IT Service Desk Analyst
Nashville, TN · On-site
$28 - $29/hr
IT Service Desk Analyst Location: Nashville, TN Rate: $29/hr on 1099. We are seeking a motivated and detail-oriented individual to join our IT Deployment Team. As a member of this team, you will be ...
Quick apply
IT Service Desk Analyst
Nashville, TN · On-site
$28 - $29/hr
IT Service Desk Analyst Location: Nashville, TN Rate: $29/hr on 1099. We are seeking a motivated and detail-oriented individual to join our IT Deployment Team. As a member of this team, you will be ...
Brief Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or ...
Brief Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or ...
Service Desk Analyst
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
Quick apply
Service Desk Analyst
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
Brief Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or ...
Brief Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or ...
IT Service Desk Analyst
Fort Belvoir, VA · On-site
TDI is seeking an Executive Support Service Desk Analyst to support large-scale migrations and operations on a large, high-profile DOW contract in Fort Belvoir, VA, providing white-glove IT support ...
IT Service Desk Analyst
Fort Belvoir, VA · On-site
TDI is seeking an Executive Support Service Desk Analyst to support large-scale migrations and operations on a large, high-profile DOW contract in Fort Belvoir, VA, providing white-glove IT support ...
IT Service Desk Analyst I Looking to elevate your career? Join us! Work Location: Hybrid in Addison, TX Work Hours: Monday-Friday 9am-6PM, with rotating Saturdays & Sundays on-call from 7am-12pm.
IT Service Desk Analyst I Looking to elevate your career? Join us! Work Location: Hybrid in Addison, TX Work Hours: Monday-Friday 9am-6PM, with rotating Saturdays & Sundays on-call from 7am-12pm.
IT Service Desk (ITSD) Analyst
$20 - $27.25/hr
IT Service Desk Analyst We currently have job openings with one of our Direct Client and need IT Service Desk (ITSD) Analyst. This is an 18 month contract opportunity and located in Columbus OH 43212 ...
IT Service Desk (ITSD) Analyst
$20 - $27.25/hr
IT Service Desk Analyst We currently have job openings with one of our Direct Client and need IT Service Desk (ITSD) Analyst. This is an 18 month contract opportunity and located in Columbus OH 43212 ...
Participates in various IT projects to continually improve and upgrade IT technologies. Identifies ... services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers. * Demonstrated effective ...
Participates in various IT projects to continually improve and upgrade IT technologies. Identifies ... services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers. * Demonstrated effective ...
Information Technology Service Desk Analyst information
See salary details
$12.02 - $14.55
0% of jobs
$14.55 - $17.09
6% of jobs
$17.09 - $19.62
13% of jobs
$20.48 is the 25th percentile. Wages below this are outliers.
$19.62 - $22.16
18% of jobs
The median wage is $24.02 / hr.
$22.16 - $24.69
18% of jobs
$24.69 - $27.23
16% of jobs
$28.06 is the 75th percentile. Wages above this are outliers.
$27.23 - $29.76
14% of jobs
$29.76 - $32.30
8% of jobs
$32.30 - $34.83
4% of jobs
$34.83 - $37.37
2% of jobs
$37.37 - $39.90
1% of jobs
$12
$25
$39
How much do information technology service desk analyst jobs pay per hour?
As of Jun 14, 2026, the average hourly pay for information technology service desk analyst in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Information Technology Service Desk Analyst, and why are they important?
To thrive as an Information Technology Service Desk Analyst, you need strong troubleshooting skills, a good understanding of operating systems and networking, and typically an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and knowledge bases is important for daily operations. Excellent communication, patience, and problem-solving abilities help analysts effectively assist users and manage stressful situations. These skills and qualities are crucial for efficiently resolving technical issues and maintaining user satisfaction in a fast-paced IT environment.
What are Information Technology Service Desk Analysts?
Information Technology Service Desk Analysts are professionals who provide technical support and assistance to users experiencing issues with their computer systems, software, or networks. They act as the first point of contact for IT-related problems, troubleshooting and resolving incidents either remotely or in person. Their responsibilities often include answering queries, logging requests, escalating complex issues to higher-level support, and ensuring that users can effectively utilize technology resources. Service Desk Analysts also help maintain documentation and may train users on new systems or updates.
What are some typical challenges faced by Information Technology Service Desk Analysts, and how can they be managed effectively?
Information Technology Service Desk Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex technical issues remotely, and communicating effectively with users of varying technical proficiency. To handle these challenges, it's important to prioritize tickets, utilize available knowledge bases, and maintain clear, empathetic communication with users. Developing strong problem-solving and multitasking skills, as well as seeking support from senior team members when needed, can help analysts manage their workload efficiently and provide excellent service.
More about Information Technology Service Desk Analyst jobs
What states have the most Information Technology Service Desk Analyst jobs? States with the most job openings for Information Technology Service Desk Analyst jobs include:
What job categories do people searching Information Technology Service Desk Analyst jobs look for? The top searched job categories for Information Technology Service Desk Analyst jobs are:
Job description
Job Description IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center-based IT Tier 1 support Role Summary Service Desk Analyst (Level 1) Provide first-level contact and incident resolution for all users with all issues Uses advanced troubleshooting skills Review knowledgebase articles ensuring accuracy of content Provide accurate and timely logging of incidents and resolution Meet or exceed performance goals Escalate problems as appropriate following Service Desk procedures Required Skills: 1 year of recent experience in Service Desk/Help Desk operations *Beware of scams. S3 never asks for money during its onboarding process
About Strategystaff
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Sparta, NJ, US
Year founded
2008