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Associate Service Desk Analyst Jobs in Michigan (NOW HIRING)

Infojini Inc

Service Desk Analyst

Pontiac, MI

$20.25 - $27.75/hr

We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...

TEKsystems

Service Desk Analyst

Grand Rapids, MI

$24/hr

Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...

TEKsystems

Service Desk Analyst

Grand Rapids, MI

$24/hr

Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...

Infojini Inc

Service Desk Analyst

Pontiac, MI

$20.25 - $27.75/hr

Resource will not work on service desk but be assigned to a particular customer team for ... analysis to determine short and long term solutions. Participates in the implementation ...

TEKsystems

Service Desk Analyst

Grand Rapids, MI

$55K - $70K/yr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

TEKsystems

Service Desk Analyst

Grand Rapids, MI

$55K - $70K/yr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

TEKsystems

Service Desk Representative

Detroit, MI

$22/hr

Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...

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Associate Service Desk Analyst information

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How much do associate service desk analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for associate service desk analyst in Michigan is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.46 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are the most commonly searched types of Service Desk Analyst jobs in Michigan?

The most popular types of Service Desk Analyst jobs in Michigan are:

What are popular job titles related to Associate Service Desk Analyst jobs in Michigan?

For Associate Service Desk Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Michigan look for?

The top searched job categories for Associate Service Desk Analyst jobs in Michigan are:

What cities in Michigan are hiring for Associate Service Desk Analyst jobs?

Cities in Michigan with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you

Service Desk Analyst

Global Information Technology

Dearborn Heights, MI • On-site

$19 - $25.75/hr

Contractor

Re-posted 19 days ago

Job description

Job Title: Service Desk Analyst
Job Location: Detroit, MI (Hybrid)
Job Type: Contract
Job Description/ Requirements:
  • ITIL certification preferred.
  • Additional Service Center responsibilities duties as required.
  • CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to ServiceNow in 2025.
  • Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with IT Service Desk.
  • Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
  • 3+ Years of experience required.

Interested candidates can send their updated resumes at jobs@global-itech.com

Apply