IT Service Desk Analyst
Holland, MI · On-site
Collaboratewith IT team members to ensure the efficient delivery of IT services. Job Responsibilities * Provide technical support to end users for hardware, software, and network issues. * Manage IT ...
IT Service Desk Analyst
Holland, MI · On-site
Collaboratewith IT team members to ensure the efficient delivery of IT services. Job Responsibilities * Provide technical support to end users for hardware, software, and network issues. * Manage IT ...
Customer Service Representative - Montague Area
Montague, MI · On-site
$48K - $68K/yr
... Desk Analyst, Customer Care Representative, Technical Support Representative, Contact Center Agent, Customer Success Associate, Service Desk Agent, Client Relations Specialist Why The Pivot Group ...
Customer Service Representative - Montague Area
Montague, MI · On-site
$48K - $68K/yr
... Desk Analyst, Customer Care Representative, Technical Support Representative, Contact Center Agent, Customer Success Associate, Service Desk Agent, Client Relations Specialist Why The Pivot Group ...
Customer Service Representative - Mason Area
Mason, MI · On-site
$42K - $62K/yr
... Desk Analyst, Customer Success Associate, Service Desk Agent, Account Support Representative Why The Pivot Group Network The Pivot Group Network was founded by manufacturing professionals who've been ...
Customer Service Representative - Mason Area
Mason, MI · On-site
$42K - $62K/yr
... Desk Analyst, Customer Success Associate, Service Desk Agent, Account Support Representative Why The Pivot Group Network The Pivot Group Network was founded by manufacturing professionals who've been ...
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Customer Service Representative - St. Johns Area
Saint Johns, MI · On-site
$43K - $63K/yr
... Representative, Help Desk Analyst, Customer Success Associate, Service Desk Agent, Customer Service Agent Why The Pivot Group Network The Pivot Group Network was founded by manufacturing ...
Customer Service Representative - St. Johns Area
Saint Johns, MI · On-site
$43K - $63K/yr
... Representative, Help Desk Analyst, Customer Success Associate, Service Desk Agent, Customer Service Agent Why The Pivot Group Network The Pivot Group Network was founded by manufacturing ...
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
... demand analysis. • Use Team Dynamix data to identify systemic issues, service improvement ... Walk-up Desk • Oversee the full-time staff member who is the front-line contact for any walk-up ...
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
... demand analysis. • Use Team Dynamix data to identify systemic issues, service improvement ... Walk-up Desk • Oversee the full-time staff member who is the front-line contact for any walk-up ...
Manager - Service Desk
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. Works to ...
Manager - Service Desk
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. Works to ...
Service Desk Representative
Ann Arbor, MI · Hybrid
$22/hr
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk Representative
Ann Arbor, MI · Hybrid
$22/hr
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. * Works ...
Manager - Service Desk
Big Rapids, MI · On-site
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. * Works ...
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk Representative
Detroit, MI · On-site
$22/hr
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk Representative
Detroit, MI · On-site
$22/hr
Service Desk Representatives provide guidance and support to Associates and new hires. Service Desk Representatives may conduct portions of the Service Desk's New Hire Training program, may ...
Service Desk
Comstock Park, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Comstock Park, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Holland, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Byron Center, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Muskegon, MI · On-site
$14 - $15/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14 - $14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Service Desk
Grand Rapids, MI · On-site
$14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...
Associate Service Desk Analyst information
See Michigan salary details
$12.57 - $14.27
3% of jobs
$14.27 - $15.96
8% of jobs
$17.23 is the 25th percentile. Wages below this are outliers.
$15.96 - $17.66
18% of jobs
$17.66 - $19.35
18% of jobs
The median wage is $19.68 / hr.
$19.35 - $21.05
14% of jobs
$22.65 is the 75th percentile. Wages above this are outliers.
$21.05 - $22.74
15% of jobs
$22.74 - $24.44
9% of jobs
$24.44 - $26.13
6% of jobs
$26.13 - $27.83
3% of jobs
$27.83 - $29.52
3% of jobs
$29.52 - $31.22
2% of jobs
$12
$20
$31
How much do associate service desk analyst jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for associate service desk analyst in Michigan is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.46 per hour, depending on experience, location, and employer.
What is the difference between Associate Service Desk Analyst vs Service Desk Technician?
| Aspect | Associate Service Desk Analyst | Service Desk Technician |
|---|---|---|
| Required Certifications | CompTIA A+, ITIL Foundation | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Help desk, remote support, IT support teams | Help desk, on-site support, technical troubleshooting |
| Employer & Industry Usage | IT service providers, corporate IT departments | IT support companies, corporate IT departments |
| Common Search & Comparison | Yes | Yes |
The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.
Is an associate service desk analyst an entry level job?
Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.
What does an associate service desk analyst do?
An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.
What is the average salary for an associate service desk analyst in the US?
The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.
What are the most commonly searched types of Service Desk Analyst jobs in Michigan?
The most popular types of Service Desk Analyst jobs in Michigan are:
What are popular job titles related to Associate Service Desk Analyst jobs in Michigan?
For Associate Service Desk Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Michigan look for?
The top searched job categories for Associate Service Desk Analyst jobs in Michigan are:
What cities in Michigan are hiring for Associate Service Desk Analyst jobs?
Cities in Michigan with the most Associate Service Desk Analyst job openings:
Other
This job post has expired 1 day ago. Applications are no longer accepted.
Haworth rating
7.4
Based on 32 frontline employees who took The Breakroom Quiz
17th of 51 rated furniture manufacturers
Job description
Job Overview
Providecomprehensive support for a range of IT programs, policies, systems and procedures. Use IT knowledge to resolve issues and contribute to process improvements. Collaboratewith IT team members to ensure the efficient delivery of IT services.
Job Responsibilities
- Provide technical support to end users for hardware, software, and network issues.
- Manage IT assets, including inventory tracking, deployment, and disposal. Create user accounts, including creating new accounts, resetting passwords, and assigning permissions.
- Monitor system performance, identifying and escalating issues that impact service availability.
- Support IT infrastructure, including network devices and printers.
- Identify and suggest improvements for IT support processes and procedures. Develop and maintain technical documentation, such as user guides, troubleshooting guides, and knowledge base articles.
- Train junior support staff on IT support procedures, best practices, and technical skills.
- Collaborate with other IT teams to resolve complex issues.
- Must be able to perform all essential job functions with/without accommodation.
- Uses office automation, communication, software, and tools used in Haworth office environment.
- Performs other duties within scope as assigned.
Required Qualifications
- Education: High School or equivalent
- Education Equivalency: Relevant certification or vocational training may be preferred
- Work Experience: 1 year experience supporting Information Technology (IT)
- Applicants must be able to work inHolland, MI without relocation assistance.
- Applicants must possess an unrestricted right to work in the US to be eligible for this position.
For applicants with Militarty experience please see Military Equivalency at www.mynextmove.org/vets/find/military
Preferred Qualifications
- Relevant certification or vocational training
- Prior IT support experience in a Haworth facility
- Customer service experience
- Experience with SAP batch monitoring/BPA
- Experience with Active Directory Account administration