Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
$20.25 - $27.75/hr
We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...
$20.25 - $27.75/hr
We offer an excellent compensation package We are looking for Service Desk Analyst in Pontiac, MI for 12+ months contract position. Please refer someone else if you are not available at this time or ...
Farmington Hills, MI · On-site
$65 - $85/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$65 - $85/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Quick apply
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$60 - $90/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$60 - $90/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$20.25 - $27.50/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$60 - $90/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Farmington Hills, MI · On-site
$60 - $90/hr
The Senior Service Desk Analyst is responsible for providing advanced technical support, troubleshooting complex IT issues and mentoring junior analysts. This role involves ensuring the efficient ...
Grand Rapids, MI · On-site
$24/hr
Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...
Grand Rapids, MI · On-site
$24/hr
Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...
Grand Rapids, MI · On-site
$24/hr
Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...
Quick apply
Grand Rapids, MI · On-site
$24/hr
Service Desk Analyst will be receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools ...
Pontiac, MI · On-site
$20.25 - $27.75/hr
Resource will not work on service desk but be assigned to a particular customer team for ... analysis to determine short and long term solutions. Participates in the implementation ...
Pontiac, MI · On-site
$20.25 - $27.75/hr
Resource will not work on service desk but be assigned to a particular customer team for ... analysis to determine short and long term solutions. Participates in the implementation ...
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk AnalystJob Location: Detroit, MI (Hybrid)Job Type: Contract / Requirements:ITIL certification preferred.Additional Service Center responsibilities duties as required.CA Service Desk ...
Quick apply
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Service Desk AnalystJob Location: Detroit, MI (Hybrid)Job Type: Contract / Requirements:ITIL certification preferred.Additional Service Center responsibilities duties as required.CA Service Desk ...
Big Rapids, MI · On-site
$51K - $55K/yr
... demand analysis. • Use Team Dynamix data to identify systemic issues, service improvement ... Walk-up Desk • Oversee the full-time staff member who is the front-line contact for any walk-up ...
Big Rapids, MI · On-site
$51K - $55K/yr
... demand analysis. • Use Team Dynamix data to identify systemic issues, service improvement ... Walk-up Desk • Oversee the full-time staff member who is the front-line contact for any walk-up ...
Big Rapids, MI · On-site
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. Works to ...
Big Rapids, MI · On-site
$51K - $55K/yr
The Service Desk Manager leads and advances service desk operations in a higher education ... Analyze repeat incidents and work orders to drive documentation and process improvements. Works to ...
Birmingham, MI · On-site
Detroit IT is seeking a Service Desk Technician to join our team! This person will work in our ... Accept and troubleshoot reported issues with escalated issues from Tier I technicians taking ...
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Birmingham, MI · On-site
Detroit IT is seeking a Service Desk Technician to join our team! This person will work in our ... Accept and troubleshoot reported issues with escalated issues from Tier I technicians taking ...
Birmingham, MI · On-site
... analyzing results; implementing changes. * Ensure compliance with key partner's technical ... Oversee Service Desk metrics, and strive for continuous improvement including first call resolution ...
Birmingham, MI · On-site
... analyzing results; implementing changes. * Ensure compliance with key partner's technical ... Oversee Service Desk metrics, and strive for continuous improvement including first call resolution ...
Birmingham, MI · On-site
... analyzing results; implementing changes. * Ensure compliance with key partner's technical ... Oversee Service Desk metrics, and strive for continuous improvement including first call resolution ...
Birmingham, MI · On-site
... analyzing results; implementing changes. * Ensure compliance with key partner's technical ... Oversee Service Desk metrics, and strive for continuous improvement including first call resolution ...
Kalamazoo, MI · On-site
$20.90 - $24.20/hr
We are looking for a dependable Help Desk Analyst to provide hands-on technical support for onsite ... The role supports a paper and packaging environment and requires a practical, service-focused ...
Quick apply
Kalamazoo, MI · On-site
$20.90 - $24.20/hr
We are looking for a dependable Help Desk Analyst to provide hands-on technical support for onsite ... The role supports a paper and packaging environment and requires a practical, service-focused ...
Detroit, MI · On-site
$16 - $18/hr
The Technical Client Service Specialist will assist in managing service requests, troubleshooting ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...
Detroit, MI · On-site
$16 - $18/hr
The Technical Client Service Specialist will assist in managing service requests, troubleshooting ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...
| Aspect | Service Desk Analyst I | Service Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like HDI or CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ common |
| Work Environment | Help desk or call center setting, providing technical support to end-users | IT support environment, troubleshooting hardware and software issues for users |
| Employer & Industry Usage | Common in IT service providers, corporate IT departments, government agencies | Used in similar settings, often interchangeable with Service Desk Analyst I in job listings |
Both roles involve providing technical support, troubleshooting issues, and assisting end-users. The main difference lies in terminology; 'Service Desk Analyst I' emphasizes a focus on customer service and communication skills, while 'Service Desk Technician' may highlight technical troubleshooting skills. Employers often use these titles interchangeably, but the core responsibilities and qualifications are similar.
For Service Desk Analyst I jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Service Desk Analyst I jobs in Michigan are:
Cities in Michigan with the most Service Desk Analyst I job openings:
$19 - $25.75/hr
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