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System Support Analyst Jobs in Michigan (NOW HIRING)

FastTek

Workstation Support Analyst

Jackson, MI

Serve as System Center Configuration Manager Administrator, responsible for performing all aspects of SCCM application packaging, deployment, support and maintenance of applications Skills:

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Configure, maintain, and deploy system images, software packages, and endpoint devices * Support ...

Saintfrancis

Decision Support Analyst

Yale, MI · On-site

The Decision Support Analyst develops, prepares and interprets complex financial analyses and reports used by System management in decision making. The role requires performing extensive data mining ...

Aristocrat

Desktop Support Analyst

Lansing, MI · On-site

$21.25 - $28.50/hr

... seeking a Desktop Support Analyst to maintain smooth technology operations. The role involves ... system. • Develop and detail technical processes and procedures. • Respond to and diagnose ...

Sentinel

Network Support Analyst

Grand Rapids, MI

In this position, you will be responsible for supporting the customer's network environment via ... to systems & networks, to software applications, to cloud and managed services; all of which ...

Sentinel

Network Support Analyst

Grand Rapids, MI

In this position, you will be responsible for supporting the customer's network environment via ... to systems & networks, to software applications, to cloud and managed services; all of which ...

Sentinel

Network Support Analyst

Grand Rapids, MI · On-site

In this position, you will be responsible for supporting the customer's network environment via ... to systems & networks, to software applications, to cloud and managed services; all of which ...

UFCU

IT Support Analyst

Saint Joseph, MI

Supported technologies include Windows operating systems, enterprise applications, Microsoft Office ... Analysis and interpretation of systems (hardware and software) used within the organization to ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Michigan

System Support Analyst information

See Michigan salary details

$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a System Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in IT support roles are more often found in executive or consulting positions, or through combined compensation packages including bonuses and stock options. Most support analyst roles have lower base salaries, but advanced certifications and extensive experience can lead to higher earnings.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What is a systems support analyst?

A systems support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often use tools like ticketing systems and diagnostic software, and may require certifications such as CompTIA A+ or Network+. Their role involves resolving technical issues to ensure system reliability and performance.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What jobs will boom in 2026?

The demand for System Support Analysts is expected to grow as organizations increasingly rely on technology and IT infrastructure. Skills in cybersecurity, cloud computing, and network management will be especially valuable, with certifications like CompTIA or Cisco enhancing job prospects. Overall, IT support roles are projected to see significant growth through 2026.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles, reflecting the specialized skills required to monitor and respond to security threats.
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What job categories do people searching System Support Analyst jobs in Michigan look for? The top searched job categories for System Support Analyst jobs in Michigan are:
What are popular job titles related to System Support Analyst jobs in MI? For System Support Analyst jobs in MI, the most frequently searched job titles are:
System Support Analyst jobs near you
Agency Support Analyst

Agency Support Analyst

Michigan Farm Bureau Family of Companies

Lansing, MI

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Agency Support Analyst Objective

To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.


Agency Support Analyst Responsibilities

Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system.

Provide a solid level of support to applications and products including, but not limited to, FB CARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal,  Payroll’s ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service.

Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage.


Agency Support Analyst Qualifications

Required

High school diploma or equivalent required.

Three years of experience in information technology or concentrated use of personal computers required.


Good understanding of insurance concepts required.

Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience.

Preferred

Associate’s or bachelor’s degree in business or computer science preferred.

Experience in customer service or technical help desk environment preferred.

Understanding of Farm Bureau's processing environment preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

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