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System Support Analyst Jobs in Michigan (NOW HIRING)

Vertafore

Customer Support Analyst I

East Lansing, MI · Hybrid

We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data ... S., Canada, and India. Our Customer Support Analysts play a key role in building customer ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Michigan

System Support Analyst information

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$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.
What are popular job titles related to System Support Analyst jobs in Michigan? For System Support Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching System Support Analyst jobs in Michigan look for? The top searched job categories for System Support Analyst jobs in Michigan are:
What are popular job titles related to System Support Analyst jobs in MI? For System Support Analyst jobs in MI, the most frequently searched job titles are:
System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 84% Full Time, 8% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $58,549 per year, or $28.1 per hour.
Application support analyst

Application support analyst

Integrated Resources INC

Kalamazoo, MI

Full-time

Posted 3 days ago

Job description

Company Description

A Few Words About Us
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.


This is a Direct Hire role with the client

Job Description

Role Description: Application Support Analyst responsible for information systems utilized by our client in Research and Development. This role will require the in-depth knowledge and understanding of scientific applications for a defined application portfolio. This person will serve as the focal point for problem triage and resolution and serve as the person will provide application support for information systems utilized by VMRD staff. Objectives: Provide day to day support of RD Scientific applications, (electronic Notebooks, Lab Information Management Systems (LIMS), Chromatography systems, Sample and Inventory Management systems, and other scientific application systems ) Provide support of interfaces and data exchanges between applications where necessary Coordination with vendors of commercial off the shelf systems for problem resolution. Liaison between Business Technology organizations for comprehensive support. Technical Skills: The ideal candidate should have the following skills Knowledge of SQL Server and Oracle DB programming and concepts WEB based application architectures Business Objects BI4, Crystal Reports 11, Server Reporting Services 2005 or above Data Stage 8.1 SQL Server 2005 or above Visual Basic 6.0,.NET 3.5 using Visual Studio 2008 or above Good understanding of XML concepts & utilities Problem and Incident Management utilizing ServiceNow for problem reporting and resolution. Understanding of Scientific Computational systems Skills: The candidate should have a working knowledge of the core R&D development computer systems and applications. Required three to five years industry working experience in application support/administration is essential. Working experience in a GxP environment is required. This person should have good problem diagnosis skills coupled with solid exposure to data-base concepts and knowledge of client/server and web-based application architecture. Excellent oral and written communication skills are essential as the nature of this position will be to communicate effectively across a global organization.

Additional Information



Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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