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System Support Analyst Jobs in Michigan (NOW HIRING)

Epitec

IT Support Analyst

Burton, MI · On-site

$26 - $28/hr

Troubleshoot and resolve hardware, software, system access, and network connectivity issues ... Experience supporting Android, Apple, and Windows devices. * Strong analytical, problem-solving ...

trane technologies

IT Support Analyst

Grand Rapids, MI · On-site

We are currently hiring an IT Support Analyst who will be responsible for providing IT support ... This individual will work closely with the business to provide functional system solutions as well ...

Aquent

Site Support Analyst (2nd Shift)

Burton, MI · On-site

$25 - $30/hr

Support enterprise initiatives, including warehouse management system rollouts, advanced security initiatives, operating system upgrades, and network modernization projects. * Provide device ...

Robert Half

Help Desk/Desktop Support Analyst

Holland, MI · On-site

$27.71 - $32.09/hr

We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a ... Experience using ticketing or service desk systems to document and manage support requests.

Robert Half

Help Desk/Desktop Support Analyst

Taylor, MI · On-site

$60K - $65K/yr

We are looking for an experienced Help Desk/Desktop Support Analyst to support daily technical ... Prepare, image, deploy, and refresh desktop and laptop systems, including operating system updates ...

Robert Half

Help Desk/Desktop Support Analyst

Dearborn, MI · On-site

$26.60 - $30.80/hr

We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced ... Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user ...

Harriscomputer

Sr Database Support Analyst

Three Rivers, MI

$79K - $100K/yr

... system performance and stability, as well as product installation and system functionality._x000D_ Communicates progress and resolution to the client and documents all work in a case record._x000D ...

Brunswick

Scoring POS Systems Support Tech

Muskegon, MI · On-site

$45K - $50K/yr

Collaborate with on-site staff to analyze reported issues, define scope, and understand ... Provide guidance and support for basic system operation and usage questions. * Assist customers ...

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Showing results 21-40

All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Michigan

System Support Analyst information

See Michigan salary details

$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What are popular job titles related to System Support Analyst jobs in Michigan?

For System Support Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching System Support Analyst jobs in Michigan look for?

The top searched job categories for System Support Analyst jobs in Michigan are:

What are popular job titles related to System Support Analyst jobs in MI?

For System Support Analyst jobs in MI, the most frequently searched job titles are:

System Support Analyst jobs near you
Infographic showing various System Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,549 per year, or $28.1 per hour.

IT Support Analyst

Epitec

Burton, MI • On-site

$26 - $28/hr

Contractor

Posted 11 days ago

Key responsibilities

  • Provide onsite technical support for warehouse operations, automation systems, and IT infrastructure.

  • Troubleshoot and resolve hardware, software, system access, and network connectivity issues.

  • Support technology initiatives including system upgrades, network modernization, and device deployment.

Job description

  • Location: Burton, Michigan
  • Type: Contract
  • Job #106368

Job Title: IT Support
Location: Burton, MI.
Job Type: W2 contract
Expected hours per week: 40 hours per week
Schedule: Onsite
Hours: 3pm-11:30pm EST
Pay Range: $26-28
Job Description:
Job Summary
The Site Support Analyst provides onsite technical support for warehouse operations, automation systems, and IT infrastructure. This role is responsible for maintaining the stability, availability, and performance of end-user devices, network-connected equipment, and critical business applications. The analyst works closely with operations, site leadership, engineering teams, and enterprise IT groups to minimize downtime and support technology modernization initiatives.
Key Responsibilities
Technical & Operational Support
  • Provide frontline IT support for PCs, laptops, handheld scanners, mobile printers, kiosks, thin clients, VoIP phones, warehouse management terminals, and connected devices.
  • Troubleshoot and resolve hardware, software, system access, and network connectivity issues.
  • Perform daily operational checks to ensure technology and automation systems are functioning properly.
  • Support user onboarding, offboarding, account provisioning, access management, and workstation deployments.
  • Perform device imaging, patching, firmware updates, and lifecycle management activities.

Project & Deployment Support
  • Support technology initiatives including Windows 11 upgrades, network modernization projects, security implementations, and warehouse management system deployments.
  • Assist with installation, configuration, and replacement of desktops, laptops, handheld scanners, and mobile devices.
  • Participate in go-live activities, maintenance windows, system cutovers, and occasional after-hours support.
  • Conduct testing, validation, and deployment readiness assessments for new technologies and facility expansions.

Documentation & Compliance
  • Maintain accurate inventory of IT assets and ensure compliance with security standards and policies.
  • Create and update technical documentation, troubleshooting guides, and knowledge base articles.
  • Support standardization of device configurations, processes, and IT workflows.

Collaboration & Customer Support
  • Partner with site leadership, supervisors, and operations teams to resolve technology issues impacting productivity.
  • Escalate complex issues to infrastructure, network, cybersecurity, and application support teams as needed.
  • Deliver excellent customer service through effective communication, professionalism, and responsiveness.
Required Qualifications
  • College Diploma, University Degree, or equivalent experience.
  • 3-5 years of IT support experience in an enterprise environment.
  • Experience supporting end-user hardware, software, and user accounts.
  • Understanding of basic networking concepts.
  • Ability to work rotating shifts, weekends, and holidays as required.
Preferred Qualifications
  • IT support experience in a manufacturing, warehouse, distribution, or industrial environment.
  • Strong troubleshooting skills for PCs, laptops, tablets, printers, scanners, and peripherals.
  • Experience supporting Windows-based environments and desktop management tools.
  • Working knowledge of LAN/WAN, wireless networking, and TCP/IP.
  • Familiarity with IT security tools, standards, and best practices.
  • Experience supporting Android, Apple, and Windows devices.
  • Strong analytical, problem-solving, communication, and teamwork skills.

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