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System Support Analyst Jobs in Michigan (NOW HIRING)

U.S. Courts

Systems Support Specialist

Detroit, MI · On-site +1

$65K - $82K/yr

Monitor latest technology and recommend, develop, and install system upgrades or features which ... computer systems, systems analysis, programming, systems integration and network security.

Dtna

HRIS Analyst II

Detroit, MI

$78K - $100K/yr

... Workday Analyst to join our HRIS team and help support, enhance, and optimize our Workday ... The ideal candidate has hands-on experience configuring and supporting Workday HCM and/or Talent ...

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All JobsSystem Support Analyst JobsSystem Support Analyst Jobs in Michigan

System Support Analyst information

See Michigan salary details

$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a System Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in IT support roles are more often found in executive or consulting positions, or through combined compensation packages including bonuses and stock options. Most support analyst roles have lower base salaries, but advanced certifications and extensive experience can lead to higher earnings.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What is a systems support analyst?

A systems support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often use tools like ticketing systems and diagnostic software, and may require certifications such as CompTIA A+ or Network+. Their role involves resolving technical issues to ensure system reliability and performance.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What jobs will boom in 2026?

The demand for System Support Analysts is expected to grow as organizations increasingly rely on technology and IT infrastructure. Skills in cybersecurity, cloud computing, and network management will be especially valuable, with certifications like CompTIA or Cisco enhancing job prospects. Overall, IT support roles are projected to see significant growth through 2026.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles, reflecting the specialized skills required to monitor and respond to security threats.
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What job categories do people searching System Support Analyst jobs in Michigan look for? The top searched job categories for System Support Analyst jobs in Michigan are:
What are popular job titles related to System Support Analyst jobs in MI? For System Support Analyst jobs in MI, the most frequently searched job titles are:
System Support Analyst jobs near you
IT Support Analyst

IT Support Analyst

Kalamazoo Valley Community College

Kalamazoo, MI • On-site

$46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Personnel Requisition
Personnel Requisition
Posting Number:
201101531P
Job Title:
IT Support Analyst
Location:
Arcadia Commons Campus
Full-Time/Part-Time:
Full Time
Pay Rate:
Minimum salary is $46,939 per year. Starting salary will be based on education and relevant years of experience exceeding the minimum requirements.
Position Type:
Staff
Department:
Computer Lab
Job Summary:
Do you possess current and extensive computer information technology skills? Do you like problem solving and helping to support people with their technology needs? If so, Kalamazoo Valley Community Collegemay have the perfect opportunity for you.
About UsKalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. We offer a superior work environment where we seek to support employees' ambitions and their desire to achieve and maintain a healthy work/life balance. We also offer numerous benefits, including the following:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Generous paid time off (vacation, sick, business)
  • Paid holidays
  • State retirement plan or alternative pension options
  • Paid tuition for Kalamazoo Valley courses
  • Use of onsite fitness center and swimming pool

About the Opportunity
Kalamazoo Valley Community College is seeking candidates who can provide computer, printer, audio/visual and other support to students, faculty and staff at the Arcadia Commons Campus (ACC) and the Bronson Healthy Living Campus (BHLC). These are our downtown Kalamazoo campuses and include Anna Whitten Hall, The Kalamazoo Valley Museum, the Center for New Media, the Culinary and Allied Health building and the Food Innovation Center. An additional responsibility of all persons assigned to this job title is to support the instructional mission of the institution and to promote positive student and customer relations.
Characteristic Duties and Responsibilities
  • Install new computer hardware and software for administrative and instructional use; upgrade existing installations, and support their use by faculty, staff and students.
  • Install, program, support and troubleshoot classroom audio/visual systems and software. Monitor the audio/visual request system and deliver equipment.
  • Install, support, troubleshoot and repair printers and copiers including their connections to network print servers and the ID system.
  • Provide lead technical support for systems in the Kalamazoo Valley Museum, including the planetarium, Mary Jane Stryker Theater, history gallery, science gallery, point of sale system, collections database and temporary exhibits.
  • Provide lead technical support for systems at the CAH building including point of sale system, demonstration kitchen/classroom and the simulation environment.
  • Install, program and support the computer classrooms and lab at the ACC; provide direct student support in the lab.
  • Install, support and troubleshoot video surveillance systems; install, support and troubleshoot the door access control/ID system.
  • Wire network connections for computers and other devices connected to the network. Provide network communication closet punch down block wiring and field terminations.
  • Install, monitor and adjust equipment and settings for the wireless networks.
  • Install and support phone devices at ACC and BHLC.

Needed Skills
  • Skill in diagnosing and correcting software, hardware, network and printer issues.
  • Skill in training, tutoring and assisting others.
  • Skill in oral and written communications.
  • Skill in maintaining inventory and records.
  • Skill in time management and organization.

Minimum Qualifications:
  • Appropriate education, training, experience and talents are requirements. An example of this would be an associate degree in computer information systems or a related field and one year of related experience.
  • Must have a valid driver's license and the ability to travel between Kalamazoo Valley Community College campuses.

Preferred Qualifications and Experience:
  • Knowledge of JAMF and MECM is strongly desired.

Physical Demands:
Sitting, standing, walking, lifting, carrying, bending, reaching, pushing, and pulling.
Work Hours:
Monday - Friday, 8:00am - 5:00pm, hours may vary.
Posting Date
05/07/2026
Closing Date:
Special Instructions to Applicants:
  • Please apply online at jobs.kvcc.edu
  • Position will remain open until filled. Priority will be given to applications that are received prior to May 21, 2026.

EEO Statement
As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.

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