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System Support Analyst Jobs in Michigan (NOW HIRING)

Gerdau

Business Systems Analyst

Jackson, MI · On-site

Provide system support, end-user training, and document processes. * Participate in projects as an ... The Business Analyst II will serve as a strategic liaison between IT and manufacturing operations ...

Gerdau

Business Systems Analyst

Jackson, MI

Provide system support, end-user training, and document processes. * Participate in projects as an ... The Business Analyst II will serve as a strategic liaison between IT and manufacturing operations ...

FastTek

System Analyst

Lansing, MI

System Analyst #1057987 This position functions as part of an Agile team with heavy understanding ... Support User Acceptance Testing (UAT) and coordinate with business partners. * Validate that ...

FastTek

System Analyst

Detroit, MI

System Analyst #1052068 Position Description: IT Technical Support Transition and Knowledge Transfer Manager * The position will function as the IT Technical Support Transition and Knowledge Transfer ...

Stahls'

HRIS Analyst

Saint Clair Shores, MI · Hybrid

... support. What we do: GroupeSTAHL is a leading international manufacturer, distributor and direct ... system feeds including wage increase data, 401(k), and HSA files Reporting & Analytics - Develop ...

Stahls'

HRIS Analyst

Saint Clair Shores, MI · On-site

Support executive reporting * Provide data extracts to Payroll, Finance, and HR Benefits & HR ... system integrations and data management * Advanced Excel and reporting skills * Strong analytical ...

Merican

System Analyst 3

Lansing, MI · On-site

System Analyst 3 Location: Lansing, MI 48933 Duration: 12 Months Job Type: Hybrid Work Type ... Support User Acceptance Testing (UAT) and coordinate with business partners. * Validate that ...

Stardock Corporation

Junior IT Analyst

Plymouth, MI

$45K - $50K/yr

... IT Analyst to support our computer systems and network infrastructure. This is a salaried ... Support LANs, VPNs, Internet, and intranet systems. * Help manage a virtualized server ...

Stardock Corporation

Junior IT Analyst

Plymouth, MI · On-site

$45K - $50K/yr

... IT Analyst to support our computer systems and network infrastructure. This is a salaried ... Support LANs, VPNs, Internet, and intranet systems. * Help manage a virtualized server ...

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System Support Analyst information

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$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a System Support Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in IT support roles are more often found in executive or consulting positions, or through combined compensation packages including bonuses and stock options. Most support analyst roles have lower base salaries, but advanced certifications and extensive experience can lead to higher earnings.

What are the key skills and qualifications needed to thrive as a System Support Analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

What is a systems support analyst?

A systems support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often use tools like ticketing systems and diagnostic software, and may require certifications such as CompTIA A+ or Network+. Their role involves resolving technical issues to ensure system reliability and performance.

What are some common challenges System Support Analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a System Support Analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What jobs will boom in 2026?

The demand for System Support Analysts is expected to grow as organizations increasingly rely on technology and IT infrastructure. Skills in cybersecurity, cloud computing, and network management will be especially valuable, with certifications like CompTIA or Cisco enhancing job prospects. Overall, IT support roles are projected to see significant growth through 2026.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary, especially with experience and relevant certifications like CompTIA Security+ or CISSP. Salaries vary by location and organization but are generally above average for entry-level cybersecurity roles, reflecting the specialized skills required to monitor and respond to security threats.
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What job categories do people searching System Support Analyst jobs in Michigan look for? The top searched job categories for System Support Analyst jobs in Michigan are:
What are popular job titles related to System Support Analyst jobs in MI? For System Support Analyst jobs in MI, the most frequently searched job titles are:
System Support Analyst jobs near you
Business Systems Analyst

Business Systems Analyst

Gerdau

Jackson, MI • On-site

Full-time

Posted 24 days ago

Gerdau rating

7.7

Company rating: 7.7 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

188th of 518 rated manufacturers

Job description

At Gerdau, we empower our people to grow, thrive, and make a difference-together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose
*All internal and external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
At Gerdau, we empower our people to grow, thrive, and make a difference together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose.
GENERAL SUMMARY
The Business Analyst II with Manufacturing focus serves as a subject matter expert for technology on industrial operations, product quality and EHS (Environmental, Health and Safety). This role analyzes industrial processes, designs solutions, and integrates systems to improve efficiency, support Industry 4.0 initiatives, and drive operational excellence on the shop floor. You will be a partner with production operations, OT, engineering and IT teams to ensure seamless system implementation, process optimization, and adoption of digital technologies.
The position sits in the Jackson Office and is expected to be at other GSN locations on a routine basis, to support multiple sites.
ESSENTIAL FUNCTIONS
  • Serve as a subject matter expert working with business processes peers solving problems, and advising on various business-related issues
  • Analyze, gather requirements, design business processes, define functional specifications, and configure solutions to improve efficiency and reduce costs
  • Analyze, evaluate, design, and configure new computer software and systems
  • Configure, develop, implement systems, and smoothly integrate applications with existing IT business solutions.
  • Provide system support, end-user training, and document processes.
  • Participate in projects as an IT expert.
  • Keep abreast of the latest systems offerings, updates, and developments.
  • Work with Digital IT service providers to provide support to users, to deliver applications enhancements and on project activities.
  • Lead functional areas and/or support project leadership in implementation projects.

QUALIFICATIONS
  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field.
  • 5+ years of experience with manufacturing
  • Expertise in IT and Industrial Systems Integration: Strong understanding of IT processes and functions, including development, infrastructure, security, and governance, combined with deep knowledge of manufacturing and industrial systems. This includes experience with enterprise and shop-floor solutions such as ERP, MES, PLM, SCADA systems, as well as middleware, integration platforms, and data management solutions to support production planning, operations monitoring, and end-to-end manufacturing process optimization.
  • Ability to discuss and design business processes
  • Ability to guide and manage IT services providers
  • Desired experience on Agile, Project Management, or Design Thinking

Active engagement in plant operations and continuous improvement initiatives is expected. The Business Analyst II will serve as a strategic liaison between IT and manufacturing operations, ensuring technological solutions, ranging from ERP, MES, to shop-floor control and data platforms, effectively support operational needs while aligning with Gerdau's strategy. In this role, we particularly value:
  • Business Focus, understanding company business processes, seeking expertise and knowledge to pursue continuous improvement.
  • Customer-Centric, leading efforts to ensure internal and external customers thrive.
  • Technical Expertise understanding most IT functions and existing ecosystem, knowing systems architecture, integration platforms, infrastructure technologies, and code development landscape. It is equally important to know and keep up to date on technologies, life cycles and technological trends for the market that we operate in.
  • Agile Mindset, fostering simplicity and agility to focus on what adds value while resolving issues.
  • Accountability, taking initiative and assume personal accountability and ownership for goals, outcomes, and deadlines holding others accountable for achieving individual and organizational objectives.
  • Analytic perspective, with ability to leverage data document, discuss and streamline processes and solutions.
  • Collaboration, promoting teamwork across many business areas and partners.
  • Supplier Management, possesses the ability to engage and manage suppliers as needed for discovery, modeling, implementation, and support.
  • Business Acumen, acknowledge the impact of your actions in local and global contexts while working to generate sustainable value (economic, social, and environmental) for the organization. In addition, you should understand basic business processes and possess the ability to identify and develop workflows and process maps for continual improvement and waste elimination within the business.

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 or recruiting@gerdau.com

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