Collaborate with on-site staff to analyze reported issues, define scope, and understand ... Provide guidance and support for basic system operation and usage questions. * Assist customers ...
Collaborate with on-site staff to analyze reported issues, define scope, and understand ... Provide guidance and support for basic system operation and usage questions. * Assist customers ...
That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award ... A Technical Support Analyst is responsible for IT equipment implementation and support functions.
That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award ... A Technical Support Analyst is responsible for IT equipment implementation and support functions.
Engineering Systems Analyst
Troy, MI · On-site +1
Support software deployments, routine system health checks, minor patches, enhancement fixes ... Analytical troubleshooting and root-cause analysis * Customer-focused support and issue resolution
New
Engineering Systems Analyst
Troy, MI · On-site +1
Support software deployments, routine system health checks, minor patches, enhancement fixes ... Analytical troubleshooting and root-cause analysis * Customer-focused support and issue resolution
New
Engineering Systems Analyst
Troy, MI · On-site +1
Support software deployments, routine system health checks, minor patches, enhancement fixes ... Analytical troubleshooting and root-cause analysis * Customer-focused support and issue resolution
New
Engineering Systems Analyst
Troy, MI · On-site +1
Support software deployments, routine system health checks, minor patches, enhancement fixes ... Analytical troubleshooting and root-cause analysis * Customer-focused support and issue resolution
New
Analyst I - Facility and Vessel Support with Security Clearance
Ann Arbor, MI · On-site
$25 - $26/hr
As FWI's Analyst I supporting Facility and Vessel Support at NOAA's Great Lakes Environmental ... Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including ...
Analyst I - Facility and Vessel Support with Security Clearance
Ann Arbor, MI · On-site
$25 - $26/hr
As FWI's Analyst I supporting Facility and Vessel Support at NOAA's Great Lakes Environmental ... Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including ...
Technical Analyst / Application Support Engineer Location: Okemos, MI Duration: Long term Rate ... for software, hardware, and operating system issues, including researching, testing and ...
Quick apply
Technical Analyst / Application Support Engineer Location: Okemos, MI Duration: Long term Rate ... for software, hardware, and operating system issues, including researching, testing and ...
Contract Support Senior Analyst
Ann Arbor, MI · On-site
As a CBRE Contract Support Senior Analyst, you will provide advanced contract administration ... Manage vendor performance using established processes and systems. Prepare complex reports for ...
Contract Support Senior Analyst
Ann Arbor, MI · On-site
As a CBRE Contract Support Senior Analyst, you will provide advanced contract administration ... Manage vendor performance using established processes and systems. Prepare complex reports for ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · On-site
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · On-site
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
HRIS Analyst - Oracle HCM Cloud
Kentwood, MI · Hybrid
$90K - $100K/yr
HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Quick apply
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Quick apply
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Lansing, MI · On-site
$40K - $50K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Lansing, MI · On-site
$40K - $50K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Detroit, MI · On-site
$40K - $50K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Detroit, MI · On-site
$40K - $50K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
System Analyst
Plymouth, MI · On-site
This role also includes supporting business system operations on-site and participating in system ... Analyze and assess existing IT systems and recommend enhancements. * Gather business requirements ...
System Analyst
Plymouth, MI · On-site
This role also includes supporting business system operations on-site and participating in system ... Analyze and assess existing IT systems and recommend enhancements. * Gather business requirements ...
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Quick apply
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Kalamazoo, MI · On-site
$45K - $55K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Support Technician
Kalamazoo, MI · On-site
$45K - $55K/yr
... systems. You will work independently to answer service desk calls, urgently analyze technical issue(s), troubleshoot over the phone and via remote log-in, and escalate problems to Level 2 support ...
Business Information Systems Support Speciali
Plymouth, MI · On-site
$65 - $85/hr
Gather feedback from end-users to recommend system improvements. * Strong analytical and problem ... Proven experience in MIS support, technical troubleshooting, or related roles * Familiarity with ...
Business Information Systems Support Speciali
Plymouth, MI · On-site
$65 - $85/hr
Gather feedback from end-users to recommend system improvements. * Strong analytical and problem ... Proven experience in MIS support, technical troubleshooting, or related roles * Familiarity with ...
System Analyst
Lansing, MI · On-site
Job Title: System Analyst Job Location: Lansing, MI (Hybrid, 2 days onsite) Duration: long term ... support duties (3-5+ years) Bachelor's Degree
Quick apply
System Analyst
Lansing, MI · On-site
Job Title: System Analyst Job Location: Lansing, MI (Hybrid, 2 days onsite) Duration: long term ... support duties (3-5+ years) Bachelor's Degree
System Support Analyst information
See Michigan salary details
$13.41 - $16.32
3% of jobs
$16.32 - $19.24
12% of jobs
$20.91 is the 25th percentile. Wages below this are outliers.
$19.24 - $22.15
18% of jobs
$22.15 - $25.07
16% of jobs
The median wage is $25.40 / hr.
$25.07 - $27.98
14% of jobs
$27.98 - $30.89
8% of jobs
$32.96 is the 75th percentile. Wages above this are outliers.
$30.89 - $33.81
6% of jobs
$33.81 - $36.72
7% of jobs
$36.72 - $39.64
7% of jobs
$39.64 - $42.55
5% of jobs
$42.55 - $45.47
3% of jobs
$13
$28
$45
How much do system support analyst jobs pay per hour?
What does a system support analyst do?
What are some common challenges system support analysts face when troubleshooting complex technical issues?
What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?
What is the difference between System Support Analyst vs Network Support Specialist?
| Aspect | System Support Analyst | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+; Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Corporate IT departments, help desks | Network operations centers, enterprise networks |
| Primary Focus | Supporting and troubleshooting computer systems and software | Maintaining and troubleshooting network infrastructure |
| Common Usage | IT support roles in various industries | Network-specific support roles in large organizations |
While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.
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For System Support Analyst jobs in Michigan, the most frequently searched job titles are:
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The top searched job categories for System Support Analyst jobs in Michigan are:
What are popular job titles related to System Support Analyst jobs in MI?
For System Support Analyst jobs in MI, the most frequently searched job titles are:

Full-time
Re-posted 14 days ago
Job description
Job Summary:
Brunswick Bowling Products is growing its Technical Support Team to keep pace with the rapidly expanding Bowling and Family Entertainment industry worldwide.
Our Technical Support Team plays a critical role in delivering high-impact customer support by maintaining and troubleshooting sophisticated Point-of-Sale and Scoring systems that power our customers’ operations. This team combines deep technical expertise with top-tier customer service.
Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a diverse technology stack, including Windows Server environments, POS workstations and peripherals, wired and wireless tablets, cloud-based CRM platforms, and a variety of serial- and network-connected devices.
We are looking for individuals who contribute positively to team culture and thrive in a collaborative environment. The ideal candidate brings a constructive mindset, communicates respectfully and effectively, and stays focused on shared goals while fostering a professional, supportive workplace.
This is a in-office position—not a remote role. Team members work on-site in a fast-paced, collaborative support environment, partnering closely with fellow technicians to solve customers’ technical challenges and deliver reliable solutions for customers around the globe.
Duties and Responsibilities
On premises duties
- Evaluate, triage, and prioritize support requests received via phone, voicemail, email, and internal request channels.
- Collaborate with on-site staff to analyze reported issues, define scope, and understand troubleshooting steps already performed.
- Leverage available resources, including knowledge base articles, technical manuals, team expertise, and approved online references—to determine effective resolution paths.
- Remotely access customer systems as needed to perform diagnostics, troubleshooting, and corrective actions.
- Provide guidance and support for basic system operation and usage questions.
- Assist customers with firmware and software updates, ensuring proper implementation and system stability.
- Provide remote support to installation teams during deployments, troubleshooting hardware, software, and network related issues.
- Stage and prepare replacement servers and client systems in-house for remote installation and deployment.
- Accurately document customer issues, troubleshooting steps, and final resolutions within the ticketing system
- Partner with Team Leads and experienced technicians to evaluate issues requiring escalation beyond standard troubleshooting procedures.
- Develop and maintain technical documentation for the Brunswick Knowledge Base.
Off-premises duties
- Occasional travel to customer sites for education on new products and their installation/maintenance.
Preferred Knowledge & Skills:
- Hands-on experience with Windows Server and Windows Client operating systems in non-domain environments.
- Solid understanding of wired and wireless networking concepts (LAN/WLAN), including troubleshooting through switch management interfaces.
- Working knowledge of configuring, managing, and troubleshooting Windows DHCP Server.
- Basic SQL proficiency, including executing queries, creating and restoring backups, and performing database repair tasks.
- Experience with system imaging and backup solutions, such as Acronis Cyber Backup, to support remote system recovery from hardware failures or software corruption.
- Strong ability to translate complex technical concepts into clear, step-by-step guidance for customers during remote troubleshooting sessions
Minimum Position Qualifications:
Experience: Minimum of two years of IT or software technical support experience, or two years of demonstrated knowledge in Bowling Products operations or service.
Education: Associate’s degree (A.A.) or equivalent coursework in progress from a two-year college or technical school; Electronics or Computer Science preferred.
About Brunswick Bowling Products
Sourced by ZipRecruiter
Industry
Arts, entertainment, and recreation
Company size
201 - 500 Employees
Headquarters location
Muskegon, MI, US