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System Support Analyst Jobs in Michigan (NOW HIRING)

HRIS Analyst - Oracle HCM Cloud

Kentwood, MI · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...

HRIS Analyst - Oracle HCM Cloud

Kentwood, MI · Hybrid

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...

HRIS Analyst - Oracle HCM Cloud

Kentwood, MI · Hybrid

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HRIS Analyst - Oracle HCM Cloud Hybrid Schedule: 1-2 days per week in-office Intertek, a leading ... Reporting to the VP of HR North America, this role supports HR functional areas including ...

Minimum 10 years of overall IT experience, including 5+ years of combined Systems Analyst and ... Support business case development, project estimations, and planning activities. Experience with ...

System Analyst

Lansing, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

System Analyst #1061897 Position Summary: We are seeking an experienced REDCap Application ... Administer and support the REDCap application hosted in AWS. * Provide day-to-day operational ...

HRIS Systems Analyst (Workday) This position supports the organization's HR technology environment with a focus on Workday. The role partners closely with HR, Payroll, and Benefits teams to enhance ...

Showing results 41-60

System Support Analyst information

See Michigan salary details

$13

$28

$45

How much do system support analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for system support analyst in Michigan is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $34.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a system support analyst, and why are they important?

To thrive as a System Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and knowledge of operating systems, typically supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Azure Fundamentals are often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this role. These skills ensure timely resolution of system issues, minimize downtime, and maintain optimal performance for end-users and organizations.

What is the difference between System Support Analyst vs Network Support Specialist?

AspectSystem Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentCorporate IT departments, help desksNetwork operations centers, enterprise networks
Primary FocusSupporting and troubleshooting computer systems and softwareMaintaining and troubleshooting network infrastructure
Common UsageIT support roles in various industriesNetwork-specific support roles in large organizations

While both roles support IT infrastructure, a System Support Analyst primarily focuses on computer systems, software, and user support, whereas a Network Support Specialist concentrates on network hardware, connectivity, and infrastructure. The roles often overlap but differ in their core responsibilities and certifications.

Is a system support analyst entry-level?

A system support analyst position can be entry-level, especially for those with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. Many entry-level roles require a relevant associate degree or certifications like CompTIA A+ and offer on-the-job training to develop necessary skills. Experience requirements vary by employer, with some roles suitable for recent graduates or those transitioning into IT support.

What is a system support analyst?

A system support analyst is a professional responsible for maintaining, troubleshooting, and supporting computer systems and networks within an organization. They often assist users, install hardware and software, and ensure system security, typically using tools like ticketing systems and diagnostic software. Strong technical skills, problem-solving abilities, and relevant certifications are common requirements for this role.

Is a system support analyst a stressful job?

A system support analyst's job can be stressful due to the need to resolve technical issues quickly and support end-users, often under tight deadlines. The role may involve handling urgent problems, working irregular hours, and maintaining high attention to detail, which can contribute to job stress. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges system support analysts face when troubleshooting complex technical issues?

System Support Analysts often encounter challenges when diagnosing issues that span multiple systems or require collaboration with different IT teams. These problems can be difficult to replicate, especially if they involve intermittent errors or unique user environments. Effective communication and strong analytical skills are crucial, as analysts must gather information from users, document findings, and coordinate with developers or network specialists to resolve issues efficiently. Staying current with evolving technologies and maintaining detailed documentation are essential for long-term success in this role.

What does a system support analyst do?

A System Support Analyst is responsible for maintaining an organization's computer systems and networks, ensuring they run smoothly and efficiently. They troubleshoot technical issues, provide support to end-users, and often assist with system upgrades and software installations. Their role may also include monitoring system performance, creating documentation, and collaborating with IT teams to resolve complex problems. System Support Analysts play a crucial role in minimizing downtime and ensuring business continuity.

What are popular job titles related to System Support Analyst jobs in Michigan?

For System Support Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching System Support Analyst jobs in Michigan look for?

The top searched job categories for System Support Analyst jobs in Michigan are:

What are popular job titles related to System Support Analyst jobs in MI?

For System Support Analyst jobs in MI, the most frequently searched job titles are:

Infographic showing various System Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,549 per year, or $28.1 per hour.

HRIS Analyst - Oracle HCM Cloud

Intertek

Kentwood, MI • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Intertek rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

48th of 120 rated laboratories


Job description


HRIS Analyst - Oracle HCM Cloud
Hybrid Schedule: 1-2 days per week in-office
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a HRIS Analyst with Oracle HCM Cloud experience to join our HR Operations team based in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in information technology.
Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The HRIS Analyst will serve as a key member of the North America HR Operations team, responsible for the configuration, maintenance, and optimization of Oracle HCM Cloud and ADP systems. Reporting to the VP of HR North America, this role supports HR functional areas including Recruiting, Core HR, Time & Labor, Talent, Benefits, Compensation and Payroll by ensuring system integrity, enabling efficient processes, and delivering high-quality data and reporting. The HRIS Analyst will partner with HR, IT, Payroll, Recruiting, and business stakeholders to drive continuous improvement and ensure compliance with company policies and regulatory requirements.
Salary & Benefits Information
The base wage or salary range for this position is $90,000 - $100,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
ESSENTIAL JOB DUTIES AND RESPONSIBLITIES
Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:
System Administration & Configuration
  • Maintain and support Oracle HCM Cloud modules (e.g., Core HR, Talent, Recruiting, Compensation,) to ensure reliable and efficient operations across North America
  • Support ADP Vantage Payroll, Time & Labor and Benefits, including configuration updates, testing, and troubleshooting
  • Assist with system implementations, upgrades, patches, and quarterly Oracle releases-performing impact analysis, regression testing, and documentation
  • Manage security roles and user access ensuring proper internal governance and compliance

Data Management & Reporting
  • Ensure accuracy, consistency, and integrity of employee data across Oracle HCM Cloud, ADP Vantage, and downstream systems
  • Create and maintain standard and ad-hoc HR reports/analytics, dashboards, and data extracts as required for Operations
  • Monitor, investigate, and resolve HR data issues, integrations errors, and audit flags in collaboration with internal IT and HR teams, as well as third-party system support
  • Manage all new acquisition's data integration into Oracle HCM and ADP Payroll

Process Optimization & Support
  • Partner with HR business partners, COEs, and Payroll to identify opportunities to streamline processes and improve system utilization
  • Provide Tier 2/3 support for HR system inquiries and troubleshoot functional and technical system issues
  • Support annual and cyclical HR processes (e.g., performance cycles, merit & bonus cycles, year-end payroll activities etc.)
  • Document business processes, system configuration, create Test Cases, Use Cases and training guides to support consistent operational practices

Integration & Compliance
  • Support integrations between Oracle HCM Cloud, ADP Vantage, and internal/external systems (benefits, finance, recruiting, learning, etc.)
  • Ensure compliance with North America employment, payroll, and privacy regulations
  • Participate in internal/external audit reviews, and ensure proper change management protocols
  • Perform other duties as required

ESSENTIAL REQUIREMENTS AND QUALIFICATIONS
  • 2-5+ years of HRIS experience supporting Oracle HCM Cloud
  • Strong understanding of HR business processes, data structures, and system workflows
  • Excellent analytical, troubleshooting, and problem-solving skills
  • Ability to manage multiple priorities, work independently, and collaborate in a global/company-wide environment
  • Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
  • Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
  • Continuous improvement mindset
  • High attention to detail and commitment to data accuracy
  • Ability to translate business requirements into system solutions
  • Ability to communicate and interact effectively in verbal written and presentation formats
  • Must be client-focused and quality driven (Strong communication and stakeholder-management skills)
  • Hybrid schedule expectation: Ability to work 1-2 days per week in-office
  • This role does not offer Visa sponsorship so in order to be considered for this role you must be able to work in the United States without sponsorship now or in the future

PREFERRED REQUIREMENTS AND QUALIFICATIONS
  • Bachelor's degree in Human Resources, Information Systems, Business, or related field
  • Oracle or ADP system certifications
  • Knowledge of North America payroll practices and regulatory requirements
  • Experience supporting medium to large enterprise organizations
  • Experience with report writing tools (OTBI, BI Publisher, ADP Reporting, Excel, etc.)

Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
About Us
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

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