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Remote Desktop Support Analyst Jobs in Michigan (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...

Dykema

Litigation Project Analyst

Lansing, MI · On-site +1

... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...

Dykema

Litigation Project Analyst

Detroit, MI · On-site +1

... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26/hr

Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM. * Multilingual communication skills a plus. Travel: None Compensation and Benefits: * Compensation based ...

CSAA

Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

State of Michigan

ITPA12 - Application Architect

Lansing, MI · On-site +1

$33.45 - $48.09/hr

This position functions as an Office of Child Support analyst for Web Applications in the Michigan ... Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not ...

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Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote desktop support analyst in Michigan is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What does a desktop support analyst do?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They often install, configure, and maintain computer systems, and may use remote support tools to resolve problems efficiently. Strong communication skills and knowledge of operating systems like Windows or macOS are essential for this role.

How to make 1000 a week remotely?

A Remote Desktop Support Analyst can earn $1,000 or more weekly by providing high-quality remote technical support, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with overtime or freelance opportunities.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

How can I make 2000 a week working from home?

A Remote Desktop Support Analyst can potentially earn $2,000 a week by working full-time, gaining specialized certifications, and providing high-level technical support. Increasing experience, acquiring advanced skills, and working for companies that pay competitive wages can also help reach this income level. Building a strong reputation and taking on additional or freelance support tasks may further boost earnings.

How can I make $100,000 a year working from home?

A Remote Desktop Support Analyst can earn $100,000 annually by gaining advanced certifications, developing specialized technical skills, and gaining experience in high-demand areas such as cybersecurity or network management. Increasing your expertise, taking on complex support roles, and working for larger organizations or consulting firms can also boost earning potential while working remotely.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Michigan? For Remote Desktop Support Analyst jobs in Michigan, the most frequently searched job titles are:
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Remote Desktop Support Analyst jobs near you
Apple Support Specialist

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Posted 10 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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