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Remote Desktop Support Analyst Jobs in Michigan (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...

CoventBridge Group

Desktop Investigator

Grand Rapids, MI · On-site +1

$18/hr

Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. • Write detailed ...

CoventBridge Group

Desktop Investigator

Grand Rapids, MI · Remote

$18/hr

Overview Desktop Investigator - Remote Full-Time / Hourly Uncover the Story Behind Every Claim At ... Support field investigators with insights, updates, and case coordination. Write detailed, accurate ...

CSAA

Job Title Commercial Claims Quality & Performance Analyst III - Remote Requisition Number R7783 ... Leads calibration efforts, supports onboarding and implementation activities for new TPAs, and ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26/hr

Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM. * Multilingual communication skills a plus. Travel: None Compensation and Benefits: * Compensation based ...

LHH US

Credit Analyst, Remote

Grand Rapids, MI · Remote

$25 - $30/hr

We're partnering with a client seeking an experienced Credit Analyst to support a short-term ... Self-motivated and able to work independently in a remote environment * Effective at handling ...

LHH US

Credit Analyst, Remote

Grand Rapids, MI · Remote

$25 - $30/hr

We're partnering with a client seeking an experienced Credit Analyst to support a short-term ... Self-motivated and able to work independently in a remote environment * Effective at handling ...

Cayuse Holdings

Business Analyst III

Lansing, MI · Remote

$108K - $153K/yr

Cayuse Civil Services, LLC LOCATION Remote SALARY: $108,160-$153,920.00 EMPLOYEE TYPE: Full-Time ... Develop and maintain a library of standardized prompts and query templates that support common data ...

New

CSAA

$79K - $105K/yr

As a Senior Commercial Insurance Analyst , you will support the overall business strategy by ... Please note we are hiring for this role remote anywhere in the United States with the following ...

CSAA

Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

U.S. Courts

Systems Support Specialist

Detroit, MI · On-site +1

$65K - $82K/yr

Provide end user support to onsite and remote workers for all applications supported and systems ... the desktop level for the Court, probation and pretrial employees. Order toner for printers and ...

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All JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Michigan

Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote desktop support analyst in Michigan is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Michigan? For Remote Desktop Support Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Michigan look for? The top searched job categories for Remote Desktop Support Analyst jobs in Michigan are:
What cities in Michigan are hiring for Remote Desktop Support Analyst jobs? Cities in Michigan with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Michigan as of June 2026, with employment types broken down into 5% Locum Tenens, 63% Full Time, 18% Part Time, 8% Temporary, and 6% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $48,754 per year, or $23.4 per hour.
Apple Support Specialist

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Posted 19 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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